Hyderabad, Telangana Senior salesforce developer Jobs – 142 Open Jobs Today

Senior Customer Support Engineer
AutoRABIT Holding Inc. —Hyderabad, Telangana
- ₹8,00,000 - ₹10,00,000 a year
- Full-time
- Azure
- Computer Science
- Customer service
Quick apply
13d
Salesforce Solution Architect
NTT Ltd —Hyderabad, Telangana
- Full-time
- Salesforce
- DevOps
- Microsoft Office
Senior IT Trainer
A7 GlobalTech LLP —Madhapur, Hyderabad, Telangana
- ₹25,000 - ₹1,00,000 a month
- Part-time
- Salesforce
- Java
- SQL
- Cell phone reimbursement
- Flexible schedule
Quick apply
Senior Solution Architect
Cognizant —Hyderabad, Telangana
- Full-time
- Hybrid work
- Salesforce
- Communication skills
6h
Sr Associate Data Scientist
Amgen —Hyderabad, Telangana
- Salesforce
- English
- Master's degree
Senior AI Business Automation Engineer (NetSuite) - Technology IT
Signant Health —Hyderabad, Telangana
- Full-time
- Azure
- Computer Science
- PMP
8d
Sr Associate Software Engineer CRM
Amgen —Hyderabad, Telangana
- Computer science
- Software troubleshooting
- Salesforce
6d
Associate Software Engineer CRM
Amgen —Hyderabad, Telangana
- Computer science
- Software troubleshooting
- Salesforce
5d
QA & Testing Senior Analyst - HIH - Evernorth
The Cigna Group —Hyderabad District, Telangana
- Full-time
- Azure
- Salesforce
- Analysis skills
Associate IS Engineer
Amgen —Hyderabad, Telangana
- Salesforce
- Public speaking
- Master's degree
Sr. Associate Software Engineer
Amgen —Hyderabad, Telangana
- Software troubleshooting
- Salesforce
- DevOps
Senior AI Business Automation Engineer (Atlassian) - Technology IT
Signant Health —Hyderabad, Telangana
- Full-time
- Azure
- Computer Science
- PMP
8d
Sr Software Engineer - Salesforce
Mattel —Hyderabad, Telangana
- Full-time
- Salesforce
Quick apply
Architect I - Enterprise Solutions
UST —Hyderabad, Telangana
- Full-time
- Azure
- Oracle
- Computer Science
Quick apply
Senior Sales Representative
The prime developer —Hyderabad, Telangana
- ₹80,000 - ₹1,00,000 a month
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
Deputy Director - AI Solution and Platforms
PepsiCo —Hyderabad, Telangana
- Remote
- Azure
- Computer Science
- Salesforce
Sr. Software Engineer-Integration
Accellor —Hyderabad, Telangana
- Computer Science
- Salesforce
- Java
Quick apply
GEN AI Trainer
A7 GlobalTech LLP —Madhapur, Hyderabad, Telangana
- ₹25,000 - ₹1,00,000 a month
- Part-time
- Salesforce
- Laboratory experience
- Java
- Cell phone reimbursement
- Flexible schedule
Quick apply
Zuora Revenue Systems Engineer
Salesforce —Hyderabad, Telangana
- Full-time
- Salesforce
- SQL
- Analysis skills
Solution Architect - Data and Analytics 4C
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Azure
- Computer Science
- Salesforce
Quick apply
11h

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Senior Customer Support Engineer

AutoRABIT Holding Inc. -
Hyderabad, Telangana

Quick apply

Job details

Full-time
₹8,00,000 - ₹10,00,000 a year
13 days ago

Qualifications

Azure
Computer Science
IntelliJ
Salesforce Certification
Customer service
Salesforce
DevOps
Visual Studio
Git
English
Technical support
Bachelor's degree
SVN
Continuous integration
Customer support
Jenkins
GitLab
Communication skills

Full job description

AutoRABIT Profile

AutoRABIT is the leader in DevSecOps for SaaS platforms such as Salesforce. Its unique metadata-aware capability makes Release Management, Version Control, and Backup & Recovery complete, reliable, and effective. AutoRABIT’s highly scalable framework covers the entire DevSecOps cycle, which makes it the favourite platform for companies, especially large ones who require enterprise strength and robustness in their deployment environment. AutoRABIT increases the productivity and confidence of developers which makes it a critical tool for development teams, especially large ones with complex applications. AutoRABIT has institutional funding and is well positioned for growth. Headquartered in the CA, USA and with customers worldwide, AutoRABIT is a place for bringing your creativity to the most demanding SaaS marketplace.

Job Role

AutoRABIT is looking for a Customer Support Engineer to support AutoRABIT development processes and tools, who will assist our customers in very demanding and complex development environments. You will be expected to learn new products and technologies quickly and constantly. In addition, you are expected to have top-notch troubleshooting, communication, and customer service skills.

As a Support Engineer, you will contribute to AutoRABIT products adoption and success. You will provide an individualized level of service to our customers. You will guide them in finding the right implementation and advocate the best way to use our products. You will also troubleshoot, investigate and solve customer issues in a timely manner. In AutoRABIT, you will represent the customer voice in finding solutions with the assistance of our product, engineering and Customer Success teams.

Role: L2 Support Engineer

Roles & Responsibilities

You will be the first contact point for new customer support requests.
Drive technical issues to resolution: from the qualification of customer concerns to conducting an in-depth technical investigation managing customer relationship all along the way.
Collaborate with Sales, Solution Consultants, Engineering and Product management to troubleshoot customer issues, and improve overall customer experience and make sure that our Service offering brings maximum value to our customers.
Be creative, find solutions to improving the customer experience and the way we work.
Maintain communications with clients on the status of all open requests. All responses should be professional, complete, well-formatted, and consistent with prior communications.
Works well across teams, and able to work with and assist with a wide range of technical customers/team members globally.
Adhere to AutoRABIT's internal and customer contracted support SLAs
Excellent written and verbal US English communication skills.
Candidates will be assigned to shifts (may range from APAC,UK,EST to PST), will be required to work rotational shifts and rotational week-offs to cover 24X7X365 Support.
Responsible to adhere to set internal controls.

Experience and Desired Skills:

Excellent Customer service experience and communication skills
Attention to detail
Understanding and ability to learn technical concepts quickly
3+ years previous Technical customer support experience
Experience working with Salesforce and/or a DevOps pipeline: SCM (e.g. Git, SVN), IDE (e.g. Visual Studio, IntelliJ), CI (e.g. Jenkins Pipelines, Azure DevOps, BitBucket, GitLab) More than acronyms, these are the tools that our customers use and that our products integrate with.
Experience with system-wide deployments. Because sometimes, an issue is not caused by the application itself, but by the network, the underlying server, the database, etc.
Works well across teams, and able to work with and assist with a wide range of technical customers/team members globally
Investigation skills to understand problems in their context and the ability to reproduce these scenarios.
Familiarity with working with logs is a plus

Education

Bachelor's in computer science, Engineering, or equivalent degree, or equivalent technical support experience
Any Salesforce certification is a plus

Location: Hyderabad, Hybrid - 3 Days from Office

Work Timings: Rotational Shifts & Rotational Week-Off

Experience:
3 to 4 years of experience

Compensation: 8 - 10 LPA

Website: www.autorabit.com

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