Introduction
Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.
How you'll make an impact
Responsibilities:
Works closely with senior management of the business to develop and implement medium to long-term HR solutions aligned with business and people strategy. The role is focused on HR consulting and coaching, addressing significant people and cultural issues, and providing expertise in technical and regulatory aspects of employment, including hiring, termination, performance management, and rewards. May enable business change by supporting talent aspects of organizational structure changes and talent integration related to mergers and acquisitions. Additionally, act as an advocate for HR programs by communicating business value and managing program rollouts to minimize disruption. Collaborates with business leaders and talent management, staffing, and recruiting colleagues on key talent initiatives such as workforce planning, high-potential employee development, and succession planning. Coordinates and supervises the daily activities of a support team, with direct impact on the immediate- or short-term operational results of a functional area. May include supervising Professional employees in large vertical areas of the business, offshore resources and/or contract resources.
Responsibilities typically include:
- Scheduling and resource allocation.
- Setting day-to-day operational objectives and KPIs for team.
- Handling routine problems, ensuring compliance policies and procedures are understood and followed.
- Spends less than 20% of time performing the work supervised.
- Delivers operational results that have some impact on the achievement of team results.
- Does not have budget or P&L accountability but may manage day-to-day elements of the budget (e.g., overtime for staff).
- Provides input on resource planning and policy development.
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Coaches team members on performance, completes employee evaluations.
- Responsible for adjusting or recommending enhancements in procedures and processes to solve problems or improve effectiveness of job area.
About you
Qualifications:
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Associates Degree or equivalent and minimum 3 years prior relevant experience.
Additional Information
Compensation and benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level, these benefits may improve:
- Medical Insurance and Parental Medical Insurance
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Accidental Insurance and Life Insurance
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Retirals - Employee Gratuity, Future Service Gratuity benefit - Group Term Life, Employee Provident Fund, National Pension Scheme
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Flexi Benefits Plan - Tax Savings Plans
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Educational expense reimbursement
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Annual Leave/ Maternity & Paternity Leave/ Additional paid ML, Mental Health Day
Other benefits include:
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Employee Wellness Programs
- Training programs
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And more..
We value inclusion and diversity
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.
