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customer care specialist jobs in kalkaji devi delhi

Renewals Specialist
Wroffy Technologies —Gurugram, Haryana
- Full-time
- Microsoft Office
Head of Student Experience
Cialfo —Delhi, Delhi
- Sales
- AI
Quick apply
Solutions Consultant 2
Palo Alto Networks —Delhi, Delhi
- Full-time
- Travel
- Communication skills
Engineer - IT
R1 RCM, Inc. —Noida, Uttar Pradesh
- Full-time
- Bachelor's degree
- Communication skills
14d
Business Development Engineer (India)
Vitrox —Delhi, Delhi
- Full-time
- Electrical experience
- Presentation skills
- Diploma
- Health insurance
- Food provided
Lead, Business & Product Analysis
S&P Global —Gurugram, Haryana
- Email
- Master's degree
- SQL
- Analysis skills
- Health insurance
- Paid time off
1d
Principal Technical Architect
Workato —Noida, Uttar Pradesh
- Azure
- Oracle
- Computer Science
Quick apply
Unit Manager - Operations
MetLife —Noida, Uttar Pradesh
- Full-time
- Nursing
- Medicine
- Doctoral degree
2h

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Renewals Specialist

Wroffy Technologies -
Gurugram, Haryana

Apply Now

Job details

Full-time

Qualifications

Upselling
Microsoft Office

Full job description

Job Category: Sales

Job Type: Full Time

Job Location: Gurugram

Oversee the end-to-end renewal process for existing clients.
Collaborate with Sales teams to ensure a seamless renewal experience.
Proactively identify and address potential renewal risks.
Develop and implement strategies to enhance customer satisfaction and retention.
Conduct regular check-ins and relationship-building activities with key clients.
Serve as the main point of contact for clients during the renewal process.
Communicate product updates, enhancements, and industry insights to clients.
Address client inquiries and concerns promptly and professionally.
Identify opportunities for upselling and cross-selling.
Maintain accurate records and documentation.
Evaluate and renew policies for clients.
We are looking to add an executive to our sales team to take care of annual renewals. Proactively communicate with customers, address their concerns, and ensure customer retention.

Job Responsibilities:
Sending timely reminders to customers.
Help customers with upgrades.
Communicating renewal trends to product, sales, and marketing teams.
Should have good knowledge of MS Office

Apply Now

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