Karnataka Junior financial analyst Jobs – 163 Open Jobs Today

Product Support Analyst
InvestCloud Technology India Pvt Ltd. —Bengaluru, Karnataka
- Software troubleshooting
- Windows
- Communication skills
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9d
CIO Advisory Senior Associate
RSM —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
Client Support Analyst
InvestCloud Technology India Pvt Ltd. —Bengaluru, Karnataka
- Night shift
- Software troubleshooting
- Customer service
- Finance
Quick apply
Senior Analyst - Data Management
CGI —Bengaluru, Karnataka
- Full-time
- Financial services
- Communication skills
- Banking
Quick apply
SAP Finance Solution Architect
EXA AG —Bengaluru, Karnataka
- Full-time
- Continuous improvement
- Communication skills
- Flexible schedule
Senior IT Analyst Applications (Supply Chain Business Analyst )
Caterpillar —Bengaluru, Karnataka
- Full-time
- Data analysis skills
- Research
- Master's degree
Oracle Developer
Enerpac Tool Group Corporation —Bengaluru, Karnataka
- Full-time
- Oracle
- Computer Science
- Software troubleshooting
5d
AIS Investor Services- Senior Associate
State Street —Bengaluru, Karnataka
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Dexter Fellowship
Dexter Capital Advisors —Bengaluru, Karnataka
- ₹7,00,000 - ₹9,00,000 a year
- Full-time
- Health insurance
Senior IT Analyst Applications (SAP Sales and Distribution - Functional Consultant)
Caterpillar —Bengaluru, Karnataka
- Full-time
- Computer Science
- Sales
- Databases
9d
Custom Software Engineer
Accenture —Bengaluru, Karnataka
- Full-time
- SQL
- Accounting
- Scripting
Application Support Engineer
Accenture —Bengaluru, Karnataka
- Full-time
- SQL
- Accounting
- Scripting
Senior Associate- TPRM
Grant Thornton INDUS —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Analyst - ERP
Marmon Technologies India Private Limited —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- B.Sc
- English
Quick apply
Manager Partner Services
Empower Annuity Insurance Company of America —Bengaluru, Karnataka
- Management
- Microsoft Office
- SQL
8d
Software Engineer (Java), Macro Middle Office
Point72 —Bengaluru, Karnataka
- Java
- AWS
- Agile
- Health insurance
Manager, Strategy, Growth, and Transformation - Sales Strategy
Deloitte —Bengaluru, Karnataka
- Salesforce
- Master's degree
- Analysis skills
Assistant Manager
EXL Service —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Finance
Strategic Programs Associate Manager
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- System design
Lead Data Engineer
TMF Group —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Computer Science
- Databases
- SQL

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Product Support Analyst

InvestCloud Technology India Pvt Ltd.
Bengaluru, Karnataka

Quick apply

Job details

Permanent
9 days ago

Qualifications

SFTP
SSO
Software troubleshooting
Windows
Application support
Communication skills
VPN

Full job description

Responsibilities

Ticketing, Queue, and SLA Management

Manage incoming cases; monitor ticket system queue, resolve within SLAs.
Review pending/aged tickets to prevent SLA breaches; escalate as needed.
Maintain ticket hygiene: accurate categorization, detailed notes, clear next actions.

User Support and Troubleshooting

Provide support via email, phone, and remote sessions for application, access, and connectivity issues.
Implement workarounds and permanent fixes; coordinate callbacks/voicemail return.
Guide users through client VPN setup and connectivity validation; update entitlements/policies as required.

Access, Identity, and Environment Setup

Administer users across production and UAT/cert (create/disable/update, roles, groups).
Perform password resets and SSO troubleshooting across applications/regions.
Configure hosted/terminal-style sessions (key mappings, logon flow, connectivity, profile tuning).

Client Communications and Reporting

Draft/send client communications during service events; participate in service bridges.
Produce operational reports (logins, registrations, access/usage, user inventory).
Maintain client/sponsor contacts; schedule meetings to progress open items.

Documentation, Knowledge, and Governance

Update/maintain KB pages and SOPs for repeatable tasks.
Run audit reports for compliance and client requests; coordinate with application SMEs.
Track team KPIs (SLA, volumes, satisfaction, escalations) and improve dashboards/reporting.

Monitoring and Operational Readiness

Validate daily application readiness by 7:00 AM ET; coordinate remediation before market open.
Tune monitoring alerts (adds/removals/adjustments) to reduce noise and improve signal.

Collaboration and Continuous Improvement

Partner with Client Services on escalations; assist peers via team chat and ad hoc coaching.
Contribute to service bridge execution; complete incident forms and document actions/next steps.
Support knowledge assessments, skills development plans, and bi-weekly cross-functional training.

Success Measures (KPIs)

SLA performance: on-time resolution; minimal aged tickets.
Queue health: low reopen rate; accurate categorization; clear next steps.
Client satisfaction: positive feedback; reduced escalations.
MTTR/MTTA: faster response and resolution for priority issues.
Documentation freshness: current SOPs, playbooks, and Knowledge articles.

Qualifications (Must-Have)

3–6 years in application support or service desk roles; financial services preferred.
Strong command of ticketing workflows, SLAs, prioritization, and escalation.
Hands-on user access/identity administration across production and UAT/cert.
Proficiency with SSO troubleshooting, password resets, and role/entitlement management.
Experience supporting client VPN access and end-to-end connectivity troubleshooting.
Comfort with hosted/terminal-style session setup, key mappings, and profile configuration.
Excellent written and verbal communication for client updates and bridge participation.
Structured documentation habits (SOPs, KB, runbooks); availability from 7:00 AM ET and occasional off-hours.

Skills and Technical Knowledge

Background in investment/wealth platforms or trading/portfolio systems.
Experience creating KPI dashboards and operational reports.
Knowledge of Microsoft Windows and macOS.
Troubleshooting experience with printing, SFTP, and file-movement software.
Working knowledge of VPN architecture and client office network connectivity.
General understanding of networking and port connectivity.

Leveling Guide

Junior (Associate)

Executes SOPs; resolves standard tickets; escalates appropriately; maintains documentation.

Mid-Senior (Senior Associate)

Owns complex tickets; leads small bridges; improves SOPs/KBs; tunes alerts; mentors peers; partners with Client Services on escalations.

About InvestCloud

Headquartered in Los Angeles with a global presence, InvestCloud develops first-class, digital financial solutions, pre-integrated into the cloud. By empowering investors and managers with a single version of the integrated truth through its unique digital platform, InvestCloud creates beautifully designed client experiences and intuitive operations solutions using an ever-expanding library of digital modular apps. The result? Powerful products for individual investors and institutions alike, assembled on-demand to meet clients’ specific needs.

InvestCloud is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Quick apply

Refine Your Search

junior financial analyst jobs in karnataka

Product Support Analyst

CIO Advisory Senior Associate

Client Support Analyst

Senior Analyst - Data Management

SAP Finance Solution Architect

Senior IT Analyst Applications (Supply Chain Business Analyst )

Oracle Developer

AIS Investor Services- Senior Associate

Dexter Fellowship

Senior IT Analyst Applications (SAP Sales and Distribution - Functional Consultant)

Custom Software Engineer

Application Support Engineer

Senior Associate- TPRM

Senior Analyst - ERP

Manager Partner Services

Software Engineer (Java), Macro Middle Office

Manager, Strategy, Growth, and Transformation - Sales Strategy

Assistant Manager

Strategic Programs Associate Manager

Lead Data Engineer