Maharashtra Business continuity specialist Jobs – 89 Open Jobs Today

Senior Specialist Control Tower
Maersk —Airoli, Navi Mumbai, Maharashtra
- Full-time
- Continuous improvement
- Communication skills
5h

Related jobs to explore

Based on your search for business continuity specialist

Senior Specialist Control Tower
Maersk —Airoli, Navi Mumbai, Maharashtra
Aligns with the business team to create RCA (Root Cause Analysis) and an action plan for recurring issues impacting service performance.
5h
MBBS, MD/MS Doctors for Home Visit
Care247 —Pune, Maharashtra
Refer families to our 24/7 care platform and help them access reliable support. Share our Story across your networks →*.
₹16,166.13 - ₹67,799.52 a month
Quick apply
2h

I want to receive the latest job alerts for business continuity specialist in maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

business continuity specialist jobs near maharashtra

Computer Engineer jobs in Rajkot, Gujarat

Technical Support Engineer Fresher jobs in Tamil Nadu

Controls Engineer jobs in Remote

Production Engineer jobs in Faridabad, Haryana

Controls Engineer jobs in Thiruvananthapuram, Kerala

Controls Engineer jobs in Andheri East, Mumbai, Maharashtra

Controls Engineer jobs in Kochi, Kerala

Senior Specialist Control Tower

Maersk -
Airoli, Navi Mumbai, Maharashtra

Apply Now

Job details

Full-time
5 hours ago

Qualifications

Power BI
EDI
Continuous improvement
Data analytics
Freight
Communication skills

Full job description

Job Purpose/Summary
The Control Tower Leader will be responsible for overseeing centralized operations for Air, LCL, and FCL customers migrated under the Control Tower Program within the GSC. The role focuses on providing end-to-end visibility, driving continuous improvement, enhancing customer experience, and implementing automation and digital solutions to improve data quality and service delivery.
Key Responsibilities
Provides the right level of visibility to customers and stakeholders (internal & external), including shipment tracking, proactive delay monitoring, and overall governance around the services offered via Maersk.
Understands customer needs and creates tailor-made solutions to support their business requirements, with a fast turnaround time.
Reviews the complete operational process to identify any delays in shipment operations; revisits the process with business team members and ensures corrective actions are implemented.
Provides data for WBR/MBR/QBR to the business team, offering focused insights where Maersk's performance as an LSP is not meeting expectations. This includes, but is not limited to, lane-wise failure analysis, data quality checks, and ensuring accurate and timely updates of all mandatory details.
Aligns with the business team to create RCA (Root Cause Analysis) and an action plan for recurring issues impacting service performance.
Performs data analysis on frequent failures and develops sustainable solutions for long-term improvement planning.
Digitizes and automates all manual reporting solutions, aiming to improve data accuracy through automation.
Create a Power BI dashboard for clear visibility of all key KPIs and service performance indicators.
Collaborates closely with the Project team, Business team, and EDI team for setting up customer accounts.
Conducts monthly business reviews with the Product team and shares Control Tower performance and its impact on enhancing customer experience.
Reviews team productivity and ensures optimal team performance.
Develop a BCP (Business Continuity Plan) for the Control Tower team to ensure sustainable operations.
Primary Internal Stakeholders
Business Teams (daily)
Product Teams (weekly/monthly)
Project Teams (weekly)
Customer- Emails/ Need to basis
Primary External Stakeholders
Internal and external Customers
Education & Experience
Excellent communication skills
Strong stakeholder management skills
Should have handled the Control Tower for Global Air/ LCL customer.
Min 3-5 years of experience in forwarding business.
Strong Data analytics skills, experience with coding will be added advantage.
Key Skills
Excellent communication skills.
Strong stakeholder management
Hands-on Control Tower operational experience.
Ocean Freight forwarding.
Data analytics and Power BI proficiency.
Automation and reporting enhancement experience.
Adaptability and continuous improvement mindset.
Result-driven approach.
Key Measures
Customer satisfaction through service visibility.
Timely delivery of operational KPIs and reports.
Implementation of automation/digital initiatives.
Improved CT team productivity and efficiency.
Established Business Continuity Plan (BCP).

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected] .

Apply Now

Refine Your Search

business continuity specialist jobs in maharashtra

Senior Specialist Control Tower

Related jobs to explore

I want to receive the latest job alerts for business continuity specialist in maharashtra

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected