Maharashtra Retail assistant manager Jobs – 117 Open Jobs Today

Assistant Manager- Guest Relations
Malabar Group —Maharashtra
Assistant Store Manager
Lloyds Luxuries —Lower Parel, Mumbai, Maharashtra
- Hospitality
- Microsoft Office
- Communication skills
Assistant Vice President/ Regional Security Manager
HSBC Global Services Limited —Pune, Maharashtra
- Full-time
- Travel
- AI
- Banking
22h
Branch Manager_Mumbai
Aditya Birla Group —Maharashtra
- Customer service
Social Media Executive
Isharya —Mumbai, Maharashtra
- From ₹25,986.43 a month
- Full-time
- Social media management
- In-person
- Marketing
Quick apply
3d
Loss Forecasting and Stress Testing Analytics - Assistant Vice President
Citi —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Bachelor's degree
10h
Assistant Manager
Genpact India Pvt. Ltd. —Mumbai, Maharashtra
- Full-time
- English
- Research
- Finance
Quick apply
2d
Sr. Branch Manager - Gold Loan - Aurangabad
Aditya Birla Group —Maharashtra
- Customer service
Sales Advisor
H&M —Maharashtra
- Full-time
- Recruiting
- Health insurance
Quick apply
Assistant Manager - Operations
DHL —Pune, Maharashtra
6d
UL - Loans AVP Product Owner
Barclays —Pune, Maharashtra
- SQL
- Agile
- Financial services
7h
Parts Assistant
Autobahn Trucking Corporation Pvt. Ltd. —Chakan, Pune, Maharashtra
- ₹9,233.00 - ₹30,946.26 a month
- Full-time
- In-person
Quick apply
11d
Assistant Manager - Operation
DHL —Pune, Maharashtra
6d
Service Engineer - Flexo/Offset Printing Machines (Printing & Packaging)
VINSAK INDIA —Mumbai, Maharashtra
- Customer service
- Electrical experience
- Travel
Quick apply
Senior Engineer / Assistant Manger - Gearboxes
ROTOMAG —Pune, Maharashtra
- Business development
- Marketing
Quick apply

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Experienced Sales Assistant
Regal foot wear —Khamgaon, Maharashtra
Salesman required for footwear shop in khamgaon. Pay: ₹10,000.00 - ₹12,000.00 per month Work Location: Hybrid remote in Khamgaon,…
₹10,000 - ₹12,000 a month
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2d
Sales Assistant
chimertech —Sangamner, Maharashtra
 Support product demonstrations for products like CMT reagent, Quadmastest, teat dip solutions, mastitis management products, and dairy hygiene products.
₹18,000 - ₹20,000 a month
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Assistant Manager- Guest Relations

Malabar Group -
Maharashtra

Apply Now

Job details

Full job description

Job Code

MGD1960

Designation

Assistant Manager- Guest Relations

Business Vertical

Malabar Gold & Diamonds

Job Summary

Primary Responsibilities

Sales Performance -:

Responsible for the smooth functioning of all GR functions in the assigned store to enhance customer experience.
Develop customer profiles (including wedding customers) by understanding customers’ requirements in order to showcase products that meet their needs.
Responsible for maintaining regular and effective communication with the CRM & GR executives for analysing and improving Customer Service reviews based on Customer feedback.
Organize and manage the Guest Relations department and staff; efficiently delegate responsibilities.
Maintain attendance and movement register in the store.
Conduct competitor study and be fully informed on the products provided by Malabar and its competitors to answer queries of customers.
Ensure that the customers are supplied with refreshments and are properly attended by the GR team.

Customer Experience -:

Implement customer experience guidelines set by the retail leadership to provide a uniform Malabar experience to all customers.
Greet customers upon entry to the store in order to engage with them to understand their requirements and direct them to the right person/section
Respond to questions, needs and desires of guests, and follow up to ensure their requests have been met with satisfaction.

Sales Support -:

Monitor and accurately record customer data (pre-purchase, conversation, footfall data etc.) through interviews and observations
Setup and maintain visual merchandising display (Eg: dangler, standee, store decorations etc.) as per guidelines from the Central VM team to manage the overall store ambience
Managing the overall Store ambience through maintenance of displays and supporting the Store to adhere to VM guidelines
Call up customers and leads to invite them for exhibitions, promotional events/campaigns, etc.
Actively support in event management activities during store launch and product exhibitions.

Schemes-:

Manage and ensure timely reminders related to scheme payment dues to customers in order to have on time payments

Internal process

Ensure that all activities are carried out as per the standard operating procedures (SOPs) in the section.
Review and provide regular and ad-hoc reports to management and other stakeholders as required.
Track and analyse reports related to Customer Service and provide insights and actionable recommendations to improve the overall performance.

People development

Drive a performance driven culture in the team by timely monitoring, review of performance parameters and feedback to the team members.
Develop and implement in-house training of GR team and ensure the grooming and quality of customer service extended by GREs.
Contribute towards the development of talent by providing subordinates with adequate exposure and growth opportunities.
Actively participate in HR initiatives to drive overall engagement and motivation.

Functional Area

Retail Sales

Location

Maharashtra

State

Maharashtra

Country

INDIA

Educational Qualification

GRADUATION

Age

Below 35

Experience

7 Year and above

Salary Range

As per industry standards (INR)

Apply Now

Refine Your Search

retail assistant manager jobs in maharashtra

Assistant Manager- Guest Relations

Assistant Store Manager

Assistant Vice President/ Regional Security Manager

Branch Manager_Mumbai

Social Media Executive

Loss Forecasting and Stress Testing Analytics - Assistant Vice President

Assistant Manager

Sr. Branch Manager - Gold Loan - Aurangabad

Sales Advisor

Assistant Manager - Operations

UL - Loans AVP Product Owner

Parts Assistant

Assistant Manager - Operation

Service Engineer - Flexo/Offset Printing Machines (Printing & Packaging)

Senior Engineer / Assistant Manger - Gearboxes

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