Paxcom, a leading Digital Solution Provider, is now a part of Paymentus, a leading electronic bill payment provider. Paymentus leads the North American marketplace in electronic bill payment solutions and has recently signed partnerships with PayPal, Alexa, and Walmart.
Recognized by Deloitte as one of the fastest-growing companies in North America, Paymentus is the premier provider of innovative, reliable, and secure electronic bill presentment and payment services for more than 1,300 clients across the Utility, Telecom, Auto Finance, Insurance, Consumer Finance, and Healthcare industries.
Our comprehensive eBilling and Payment Platform enables clients to deliver a unified customer bill-pay experience across online, mobile, IVR, text, kiosk, and agent-assisted channels, along with a full range of customer communication options.
For more details, please visit:
-
http://paymentus.com
-
http://paxcom.ai
We are looking for a detail-oriented and proactive QA Engineer with approximately 3+ years of experience in manual and automation testing. The ideal candidate should have hands-on experience with Selenium and TestNG using Java and/or JavaScript, along with solid skills in API testing and backend validation using both SQL and NoSQL databases.
We are looking for an experienced and proactive Senior QA Engineer with 4+ years of experience in manual and automation testing. The ideal candidate should have strong expertise in Selenium WebDriver, TestNG, and/or Playwright, along with programming languages such as Java, JavaScript, and Python for automation. The candidate should possess solid experience in API testing, backend validation using SQL and NoSQL databases, and Linux-based environments.
As a Senior QA Engineer, you will be responsible for driving quality initiatives, designing scalable automation solutions, mentoring junior team members, and collaborating with cross-functional teams to ensure high-quality software delivery. Familiarity with AI-assisted development tools and emerging AI testing practices is highly desirable.
-
Design and implement comprehensive test strategies, test plans, and test cases for functional, integration, regression, and end-to-end testing.
-
Develop, maintain, and enhance automation frameworks using Selenium WebDriver, TestNG, and/or Playwright with Java, JavaScript, and Python.
-
Perform API testing using tools such as Postman or REST-assured and validate backend services.
-
Validate application data using SQL and NoSQL databases (e.g., MongoDB).
-
Utilize Linux commands for log analysis, environment validation, troubleshooting, and server-side verification.
-
Collaborate with developers, product managers, DevOps, and business stakeholders to ensure high-quality releases.
-
Lead defect triage, perform root cause analysis, and drive issues to closure.
-
Mentor junior QA engineers through technical guidance, code reviews, and best practices.
-
Drive continuous improvements in automation coverage, testing processes, and quality metrics.
-
Participate in Agile ceremonies including sprint planning, estimation, backlog grooming, and retrospectives.
-
Evaluate and leverage AI-powered tools to improve QA productivity and test automation efficiency.
-
Bachelor's degree in Computer Science, Engineering, or a related field.
-
4+ years of hands-on experience in software testing (manual and automation).
-
Strong hands-on experience with Selenium WebDriver, TestNG, and/or Playwright.
-
Proficiency in Java, JavaScript, and Python for automation development.
-
Strong experience in API testing using Postman, REST-assured, or similar tools.
-
Experience with backend testing using SQL and NoSQL databases.
-
Good working knowledge of Linux commands for testing, debugging, and log analysis.
-
Familiarity with AI-powered developer and QA tools (e.g., GitHub Copilot, Cursor, Claude Code, ChatGPT, Gemini, or similar) to improve productivity and software quality.
-
Strong understanding of SDLC, STLC, Agile methodologies, and QA best practices.
-
Experience designing scalable automation frameworks and integrating them with CI/CD pipelines.
-
Excellent analytical, debugging, and problem-solving skills.
-
Strong communication, collaboration, and mentoring abilities.
-
Experience in mobile application testing (Android and/or iOS).
-
Understanding of AI application testing, including validation of LLM-based features, prompt testing, response evaluation, hallucination detection, and AI quality assessment.
-
Prior experience testing IVR (Interactive Voice Response) systems, including call flows, DTMF validation, speech recognition, and telephony integrations.
-
Experience with performance testing tools such as JMeter or Gatling.
-
Familiarity with CI/CD tools such as Jenkins, GitHub Actions, or GitLab CI.
-
Experience with cloud-based testing platforms such as BrowserStack or Sauce Labs.
-
Experience with test management tools such as TestRail, Zephyr, or Xray.
-
Ability to work in a fast-paced environment while adapting to changing priorities.
-
Focused and detail-oriented, while knowing when to seek help from others.
-
Excellent written and verbal communication skills to articulate problems and solutions to both technical and non-technical audiences.
-
Superior troubleshooting and analytical skills to determine the root cause of issues.
-
Proactively identify areas of improvement and work to prevent issues from occurring.
-
A self-starter with an appreciation for tackling technical challenges of varying complexity.
-
Diligent in decision-making and able to justify your actions confidently.
-
Be part of a product-based organization solving real-world business challenges through innovative technology.
-
Gain exposure to modern technologies, cloud platforms, and AI-driven innovations while working on impactful products.
-
Experience a collaborative, transparent, and employee-first work culture built on trust and ownership.
-
Enjoy a healthy work-life balance with flexibility and a focus on outcomes.
-
Work in an environment with minimum micromanagement, where you're empowered to take ownership, accountability, and make decisions.
-
Accelerate your career through a learning-oriented culture that encourages continuous upskilling and professional growth.
We do not encourage rescheduling interviews due to the limited availability of interview panel slots. Any request to reschedule an interview must be communicated at least one day in advance and might be considered.
