Tamil Nadu Contact center engineer Jobs – 123 Open Jobs Today

Security Managed Services Engineer (L2)
NTT DATA —Chennai, Tamil Nadu
- Full-time
- Microsoft Outlook
- Analysis skills
- Bachelor's degree
SOC L2 Engineer
NTT DATA —Chennai, Tamil Nadu
- Full-time
- Microsoft Outlook
- Analysis skills
- Bachelor's degree
Service Sales Executive
Otis —Shanthi Nagar, Madurai, Tamil Nadu
- Full-time
- Remote
- Flexible schedule
Executive - NE Sales
Otis —Anna Salai, Chennai, Tamil Nadu
- Full-time
- Manufacturing
TCC Engineer Trainee
Schlumberger —Coimbatore, Tamil Nadu
- Bachelor's degree
21h
Desktop Support Engineer
Fourth Dimension Technologies Pvt. Ltd —Chennai, Tamil Nadu
- ₹1,80,000 - ₹2,15,000 a year
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Windows
- Health insurance
- Life insurance
Quick apply
1d
Data Architect
Accenture —Chennai, Tamil Nadu
- Full-time
- Computer Science
- Machine learning
- APIs
STEM Robotics Trainer
Manvian —Tambaram, Chennai, Tamil Nadu
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- B.Sc
- Master's degree
- Work from home
Quick apply
2d
DevOps Engineer
NielsenIQ —Chennai, Tamil Nadu
- Full-time
- Oracle
- Computer Science
- Software troubleshooting
Quick apply
2h
Project Engineer - Structural Steel Engineer
Hitachi —Chennai, Tamil Nadu
- Full-time
- AutoCAD
- Civil engineering
- Microsoft Office
2h

Other jobs to consider

Find your next job by exploring related positions.

Call Center / Customer Support Executive
Integra Global Solutions —Coimbatore, Tamil Nadu
Experience in call center or customer support role is an advantage. Working hours: IST night hours (night shift) working in US time zone.
Contact Centre Team Leader
ITechEdge LLC —Sholinganallur, Chennai, Tamil Nadu
Experience supporting U.S.-based patients or customers in a call center, or customer service environment. Ensure every patient interaction (phone, email, chat,…
₹30,000 - ₹50,000 a month
Quick apply

I want to receive the latest job alerts for contact center engineer in tamil nadu

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

contact center engineer jobs near tamil nadu

Devops Engineer jobs in Chennai, Tamil Nadu

Security Engineer jobs in Chennai, Tamil Nadu

Trainee Engineer jobs in Coimbatore, Tamil Nadu

Desktop Support Technician jobs in Chennai, Tamil Nadu

Project Engineer jobs in Chennai, Tamil Nadu

Trainer jobs in Tambaram, Chennai, Tamil Nadu

Sales Executive jobs in Uttar Pradesh

Electrical Sales jobs in Noida, Uttar Pradesh

Collection Executive jobs in Kolkata, West Bengal

Marketing Sales, Hospitals jobs in Dehradun, Uttarakhand

Sales Executive jobs in Valsad, Gujarat

Sales Executive jobs in Nagercoil, Tamil Nadu

Westside, Retail Sales jobs in Pune, Maharashtra

Sales Executive jobs in Panaji, GOA

Devops Engineer jobs in Salt Lake, Kolkata, West Bengal

Devops Engineer jobs in Chandigarh, Chandigarh

Aws Fresher, Devops jobs in Pune, Maharashtra

Electrical Engineer jobs in Kochi, Kerala

Devops Engineer jobs in Tamil Nadu

Aws Devops jobs in Baner, Pune, Maharashtra

Security Managed Services Engineer (L2)

NTT DATA -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time

Qualifications

Microsoft Outlook
Analysis skills
Bachelor's degree
ServiceNow

Full job description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
As a Security Managed Services Engineer (L2) at NTT DATA, your role will be to ensure that our clients' security infrastructures and systems remain operational. With a proactive approach, you'll monitor, identify, investigate, and resolve technical incidents and problems, restoring service efficiently. Your primary objective will be to handle client requests or tickets with technical expertise, ensuring they are resolved within the agreed service level agreement (SLA).

You'll actively manage work queues, perform operational tasks, and update tickets with resolution actions. By identifying issues and errors early on, you'll log incidents promptly and provide second-level support, communicating effectively with other teams and clients to extend support when needed. Your role includes executing changes responsibly, flagging risks and mitigation plans, and ensuring all changes have proper approvals.
Collaborative efforts are at the heart of this role. You'll work closely with automation teams to optimize efforts and automate routine tasks, ensuring seamless handovers during shift changes. Your analytical skills will be key in auditing incident and request tickets for quality, recommending improvements, and contributing to trend analysis reports to identify automation opportunities.

As a go-to for initial client escalations, you'll assist L1 Security Engineers with triage and troubleshooting, and support project work when required. Your contributions to the change management process will ensure thorough documentation, effective planning and execution of maintenance activities, and compliance with standard procedures.

To thrive in this role, you need to have:

Experience with managed services handling security infrastructure and working knowledge of ticketing tools, preferably ServiceNow.
Proficiency in active listening, with techniques like paraphrasing and probing for further information.
Excellent planning skills, able to anticipate and adjust to changing circumstances.
Strong ability to communicate and engage across different cultures and social groups.
Adaptability to changing conditions and flexibility in approach.
Client-focused mindset, always putting their needs and positive experience first.
A positive outlook and the ability to work well under pressure.
Willingness to put in longer hours when necessary.
Bachelor's degree or equivalent qualification in IT/Computing, or relevant work experience.

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Apply Now

Refine Your Search

contact center engineer jobs in tamil nadu

Security Managed Services Engineer (L2)

SOC L2 Engineer

Service Sales Executive

Executive - NE Sales

TCC Engineer Trainee

Desktop Support Engineer

Data Architect

STEM Robotics Trainer

DevOps Engineer

Project Engineer - Structural Steel Engineer

Other jobs to consider

I want to receive the latest job alerts for contact center engineer in tamil nadu

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected