Porur Chennai Tamil Nadu Customer support representative Jobs – 124 Open Jobs Today

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Order Quality Specialist- Order Management/Sales Order

Clarivate -
Chennai District, Tamil Nadu

Apply Now

Job details

Full-time

Qualifications

Sales support
Sales
Customer service
Salesforce
Finance
Sales
Bachelor's degree
Accounting
Accounting
Billing
Communication skills

Full job description

The Order Quality & Success team enhances order quality and streamlines the opportunity-to-order process, ensuring accurate invoicing and timely payments. We are currently hiring to expand this capability and strengthen order excellence. The team reviews every sales order to ensure it aligns with customer invoicing requirements and supports timely payments. By delivering high-quality and accurate invoices, we enhance customer satisfaction and overall experience.

About You – experience, education, skills, and accomplishments

Bachelor’s degree, preferably in Accounting or Finance
Preferred experience in order tof cash, billing/invoicing or sales orders with expertise in Salesforce CRM
Demonstrated work experience as a sales support, order validation specialist, order quality specialist and/or customer service representative

Good communication skills, both verbal and written.
Solid business acumen of business transactions and end-to-end sales processes.

What will you be doing in this role?

Ensure deal validation and revenue recognition through accurate order review
Validate and maintain high-quality quote, contract, and subscription order data
Partner with sales to capture accurate order details and support invoicing
Collaborate across teams to reduce rework and improve process efficiency
Manage cases, resolve queries, and drive performance through metrics and continuous improvement
Manage order processing, documentation, and email support via Salesforce cases

LOCATION:

Chennai, India

Hours of Work

This is a full-time role requiring 40 working hours per week based out of Chennai
Work Mode-Hybrid
Shift Timings: Night Shift ( 6:00 PM-3:00 AM IST)

At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

Apply Now

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customer support representative jobs in porur chennai tamil nadu

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