Job Summary:
We are looking for a seasoned professional to manage our Air and Sea Import operations, including pricing, customer service, documentation, and team leadership. The successful candidate will have a strong background in freight forwarding, excellent communication skills, and a proven track record of driving business growth.
Key Responsibilities:
· Manage end-to-end air and sea import operations, including customs clearance, documentation, and shipment tracking.
· Coordinate with shipping lines, airlines, customs authorities, and internal teams to ensure smooth import processes.
· Monitor and optimize import operations to achieve cost efficiency and timely delivery.
· Handle client communications, resolve operational issues, and maintain strong customer relationships.
· Ensure compliance with all regulatory, safety, and company standards.
· Prepare reports and provide insights on import performance to senior management.
· Mentor and guide the operations team to achieve excellence in service delivery.
· Lead a team of import professionals and provide guidance and support
· Oversee documentation, customs clearance, and compliance
· Analyze market trends and competitor activity to stay ahead in the market
· Collaborate with sales team to develop and implement pricing strategies
· Ensure excellent customer service and resolve any issues that may arise
Qualifications & Skills:
· Bachelor’s degree in Logistics, Supply Chain, Business, or related field.
· 10+ years of experience in freight forwarding, handling both air and sea imports.
· Strong knowledge of international shipping procedures, INCOTERMS, and customs regulations.
· Excellent organizational, problem-solving, and leadership skills.
· Ability to work in a fast-paced environment and handle multiple shipments simultaneously.
· Strong communication and client relationship management skills.
How to Apply:
Interested candidates can send their updated resume to [email protected]
For more details, contact 9600120611
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹40,000.00 per month
Benefits:
Application Question(s):
- How many years of relevant experience you have in Freight Forwarding?
- What is your current salary (monthly take home)?
- What is your expected salary (Monthly take home)?
- What is your notice period?
- Which location you are staying in Chennai?
Work Location: In person
