Sodala Jaipur Rajasthan Development associate Jobs – 138 Open Jobs Today

Assistant Manager - Quality
MetLife —Jaipur, Rajasthan
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
22h
UI/UX Designer
Impetus consulting associate —Jaipur, Rajasthan
- ₹15,000 - ₹20,000 a month
- Full-time
- Computer Science
- Bachelor's degree
- In-person
Quick apply
1d
Loss Prevention Manager
Marriott International, Inc —Jaipur, Rajasthan
- Full-time
- Hospitality
- No experience needed
- 12th Pass
Assistant Manager - Digital Marketing
www.biz4group.com —Jaipur, Rajasthan
- Marketing
- Bachelor's degree
- Machine learning
Quick apply
Assistant Human Resources Manager- Department Head
Marriott International, Inc —Jaipur, Rajasthan
- Full-time
- Hospitality
- No experience needed
- 12th Pass
Professor (Computer Science)
JECRC College —Jaipur, Rajasthan
- From ₹85,000 a month
- Full-time
- Computer science
- Doctoral degree
- Computer Science
Quick apply
Territory Manager
Apollo Tyres —Jaipur, Rajasthan
- Master's degree
- Business development
- Analysis skills
Graphic Designer
Incuber Services —Jaipur, Rajasthan
- Full-time
- English
- Project management
- Organisational skills
Sr. Analyst - Enterprise Risk Advisory 5B
Genpact Enterprise Risk Consulting LLP —Jaipur, Rajasthan
- Full-time
- Hybrid work
- Azure
- English
- Finance
Quick apply
9d
AsstMgr-Front Office I
Marriott International, Inc —Jaipur, Rajasthan
- Full-time
- Hospitality
- No experience needed
- 12th Pass
Guest Service Associate -Housekeeping
AccorHotel —Jaipur, Rajasthan
- Full-time
- Organisational skills
- Cleaning
- Time management
Quick apply
Assurance Associate
Baker Tilly One - India LLP —Jaipur, Rajasthan
- Full-time
- Customer service
- Research
- Microsoft Office
Quick apply
2d
MBA Faculty
Arya College of Engineering & IT —Jaipur, Rajasthan
- Full-time
- Master's degree
- MBA
- Communication skills
Junior Associate Assurance
Baker Tilly One - India LLP —Jaipur, Rajasthan
- Full-time
- Customer service
- Research
- Bachelor's degree
Quick apply
16h
F&B Service Expert
Marriott International, Inc —Jaipur, Rajasthan
- Full-time
- Walk-in
- 12th Pass
- Supervising experience
Senior - Sous Chef
Marriott International, Inc —Jaipur, Rajasthan
- Full-time
- 12th Pass
- Communication skills
Front Office Associate
Marriott International, Inc —Jaipur, Rajasthan
- Full-time
- 12th Pass
- Supervising experience
Junior Advocate
Lokdeeksha law associates —Jaipur, Rajasthan
- Full-time
- Research
- Bachelor's degree
- In-person
Quick apply
19h
Digital Marketing Associate
www.biz4group.com —Jaipur, Rajasthan
- Marketing
- Bachelor's degree
- Machine learning
Quick apply
Hotel Manager-Fairfield by Marriott Jaipur Tonk Road
Marriott International, Inc —Jaipur, Rajasthan
- Full-time
- Hospitality
- Bachelor's degree
- Business Administration
12d

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Assistant Manager - Quality

MetLife -
Jaipur, Rajasthan

Apply Now

Job details

Full-time
22 hours ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Salesforce
Lean
Visio
Microsoft Office
Six Sigma
Quality assurance
Bachelor's degree
Team management
Quality control
Mentoring
Diploma
Communication skills

Full job description

General Information

Location

Jaipur, Rajasthan

Working Schedule

Full-Time

Work Arrangement

Hybrid

Relocation Assistance Available

Posted Date

09-Jul-2026

Job ID

19000

Description and Requirements

The Assistant Manager leads a team responsible for ensuring accuracy, clarity, compliance, and consistency of customer-facing email communications. This role oversees quality review operations for Regional Market, Small Market, Specialty Markets, and Small Business Solutions service teams.

The position involves people leadership, performance management, process governance, and continuous improvement to deliver superior customer experience and uphold communication quality standards.

People Leadership & Team Management

Lead, coach, and develop a team of QA Analysts/Specialists to deliver high‑quality email review outputs.
Conduct regular 1:1 discussions, performance reviews, and capability assessments to build a strong talent pipeline.
Foster a culture of accountability, engagement, and continuous improvement.
Manage team schedules, workload distribution, daily operations, and productivity targets.

Quality Assurance & Operational Excellence

Oversee end‑to‑end quality review of customer-facing email communication to ensure adherence to accuracy, compliance, and process guidelines.
Ensure consistent delivery of monthly quality check targets across the team.
Review escalated, complex, or critical email cases and provide guidance for resolution.
Monitor team performance trends, identify gaps, and implement corrective actions.

Coaching, Feedback & Development

Provide structured, constructive, and actionable feedback to team members and stakeholders.
Conduct coaching sessions to improve writing skills, customer centricity, and adherence to communication guidelines.
Support onboarding and development of new hires and cross-trained team members.

Process Governance & Documentation

Maintain, update, and enhance QA work instructions, SOPs, and process documentation.
Lead calibration exercises across markets and teams to ensure consistency in scoring standards.
Drive compliance with quality frameworks and audit guidelines.

Stakeholder Management

Collaborate with onshore partners, process owners, trainers, and business leaders to resolve issues and align on expectations.
Provide business insights, quality trends, and recommendations through structured reporting.

Continuous Improvement & Projects

Lead or contribute to annual and quarterly improvement projects aimed at enhancing clarity, accuracy, and effectiveness of QA processes.
Identify opportunities for automation, standardization, and process optimization.
Champion Lean, Six Sigma, and data‑driven problem‑solving practices.

Additional Responsibilities

Support business continuity initiatives and cross-functional activities as needed.
Execute any other duties aligned with organizational priorities.

Education, Technical Skills & Other Critical Requirement

Bachelor’s degree (Any Stream) or diploma with a minimum of 15 years of education.

5+ years of experience in the industry (required).

2+ years of experience in quality assurance and customer service (preferred).

Prior experience mentoring or leading team members; people manager experience required.

Strong written communication and quality evaluation skills.
Ability to coach associates effectively and provide structured feedback.
Working knowledge of Six Sigma, Lean methodologies, statistical tools (7 QC), and MS Visio (preferred).
Proficiency in MS Office (Excel, Word, PPT, Teams, Outlook).
Working experience with systems/applications like Salesforce, Kana, Soldcase, CDF, GroupFacts, CBS, UIS (preferred).

Strong customer centricity and analytical mindset.
Ability to plan, prioritize, and manage daily floor operations.
Excellent collaboration, relationship management, and problem-solving skills.
Self-driven and passionate about continuous improvement.

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Apply Now

Refine Your Search

development associate jobs in sodala jaipur rajasthan

Assistant Manager - Quality

UI/UX Designer

Loss Prevention Manager

Assistant Manager - Digital Marketing

Assistant Human Resources Manager- Department Head

Professor (Computer Science)

Territory Manager

Graphic Designer

Sr. Analyst - Enterprise Risk Advisory 5B

AsstMgr-Front Office I

Guest Service Associate -Housekeeping

Assurance Associate

MBA Faculty

Junior Associate Assurance

F&B Service Expert

Senior - Sous Chef

Front Office Associate

Junior Advocate

Digital Marketing Associate

Hotel Manager-Fairfield by Marriott Jaipur Tonk Road

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