Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.
As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.
We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.
If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.
Let’s build what’s next, together.
Experienced Accounts Payable professional responsible for independently managing the end-to-end invoice processing cycle with minimal supervision. This role handles a broader and more complex vendor portfolio, supports junior team members, and actively resolves invoice exceptions and discrepancies. The Senior AP Analyst bridges operational execution with deeper process understanding and plays a key role in reporting, month-end activities, and continuous process improvement within the Core AP function.
Conditions
Education
Bachelor’s or Master’s Degree in Finance, Accounting, or a related field.
Experience
3-4 years of experience in Finance, Accounting, or Accounts Payable operations.
Work Hours
5:30 PM to 1:30 AM
Special Skills
Technical
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Strong understanding of the Accounts Payable cycle and Invoice-to-Pay (I2P) process
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Experience working with ERP systems (Microsoft Dynamics 365, SAP, Oracle, or equivalent)
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Intermediate to Advanced Microsoft Excel skills
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Good understanding of basic accounting principles (debits, credits, GL coding, cost centers)
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Knowledge of invoice documentation, archiving, and audit requirements
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Experience with EDC/OCR invoice capture tools, including validation and correction of OCR errors (incorrect amounts, dates, supplier details, or missing fields)
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Familiarity with collaboration platforms such as Microsoft Teams and SharePoint
Business / Analytical
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Support to monitor operational KPIs such as Invoice Cycle Time, SLA, Exception Rates, Match Rates, Aging Reports and derive actionable insights.
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Support to perform root cause analysis on recurring AP issues and translate insights into process improvements or checklist updates
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Strong queue management and prioritization skills in a high-volume environment
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Capacity awareness and ability to manage workload against deadlines
Behavioral/ Leadership
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Service-oriented mindset with clear and professional communication with internal and external stakeholders
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Strong expectation management and proactive communication
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Collaboration mindset with disciplined escalation practices
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Ability to determine when to resolve issues independently and when escalation is required
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Coaching mindset to support and guide AP Analysts
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Team-oriented, cooperative attitude
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Demonstrates integrity, accountability, and ownership
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Strong documentation discipline with focus on audit-ready records
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Ability to maintain performance and accuracy under time pressure
Key Responsibilities
Invoice Processing & Validation
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Review and validate invoice data captured through EDC/OCR tools, correcting errors before releasing invoices into the ERP workflow
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Download invoices from supplier portals and ensure correct documentation is maintained
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Manage invoice workflow tasks and ensure proper routing within the system
Core AP Operations
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Perform basic Vendor Master Data quality checks, flagging issues and coordinating corrections
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Work closely with BDA / Cost Assurance teams for:
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Handling and registration of Core AP invoices in Super User and D365
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Managing invoice discrepancies and exceptions
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Handling and registration of prepayments and advances
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Settling prepayments against applicable invoices
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Applying credit notes against invoices
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Performing AR/AP netting
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Processing netting reversals where required
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Posting correction journals when necessary
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Performing open item closures
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Conducting Vendor/Customer Statement of Account (SOA) reconciliation
Month-End Support
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Support key month-end activities including:
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Invoice and payment postings
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GR/IR account review
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Accrual and deferral recognition
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Super User vs D365 reconciliation
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Netting adjustments
Operational Coordination
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Escalate issues to Specialists or Sr Specialists when required
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Support to coordinate with Non-Core AP team for open item closures, payment postings, routine vendor queries & reconciliation support.
Process Governance & Controls
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Maintain queue hygiene, ensuring proper prioritization and SLA compliance
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Ensure accurate, audit-ready documentation in accordance with SOPs and retention policies
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Support vendor reconciliations and internal/external audit requests
Continuous Improvement
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Identify recurring issues and propose improvements to SOPs and operational checklists
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Participating in training, peer reviews, and continuous improvement initiatives
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Support adoption of new process standards and system enhancements
Why you'll love it here
- Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
- Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
- ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
- Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
- Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
- Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
- International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.
While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.
Diversity drives connection
Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.
Read more about our hiring process.
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