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Application Support Engineer

Accenture -
Hyderabad, Telangana

Apply Now

Job details

Full-time

Qualifications

Software troubleshooting
SSL
Scripting
Network architecture
Communication skills
VPN

Full job description

As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and enhance system performance, ensuring that all applications run smoothly and efficiently. You will engage in problem-solving activities, analyze system logs, and implement solutions to maintain operational excellence, all while adapting to the evolving needs of the business environment.

Key Responsibilities

Provide L2 Network Support and troubleshooting
Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999
Flexibility towards working on shifts.
Good understanding of the Network Architecture of the Organization and ability to deliver results as per the timelines.
Front End Internal, External, and client audits and work towards the closure of the findings.

Technical Experience
Mandatory

Strong technical expertise in configuring and troubleshooting any of the firewalls, with a preference for Fortigate or Palo Alto.
Strong technical knowledge on configuring and troubleshooting Switching and Routing

Additional Skills

Knowledge on Cloud Technology
Knowledge on Scripting
Knowledge on Wireless Technology
SSL VPN Configuration and Troubleshooting

Professional Attributes

Excellent verbal and written communication skills.
Customer handling skills and good interpersonal skills
Ability to take complete ownership of the tasks
High level of initiative and innovative ideas
Positive Attitude towards work
Ability to work as Team
Work independently with minimal assistance

Additional Information

Certification on Cloud Technology
Any degree 15 years of Full-time education

Apply Now

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accenture jobs in hyderabad, telangana

Application Support Engineer

Advertising Sales Rep Analyst

Business Advisory New Associate-Messaging

Inside Sales

Business Advisory Associate-Messaging

Media & Graphics Design Analyst

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