Kerala Technology support specialist Jobs – 94 Open Jobs Today

Customer Success Specialist
Antideo —Thrissur, Kerala
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Content Strategist - Kochi
Brainwire Analytics —Kochi, Kerala
- ₹25,000 - ₹33,000 a month
- Full-time
- Analysis skills
- In-person
- AI
Quick apply
2d
Tele Caller Executive
MYT4 SYSTEMS PRIVATE LIMITED —Kakkanad, Kochi, Kerala
- ₹8,086.00 - ₹24,068.18 a month
- Full-time
- CRM software
- Sales
- CAD
- Health insurance
- Cell phone reimbursement
Quick apply
SPE-Enrollment & Billing
Cognizant —Kochi, Kerala
- Full-time
- Hybrid work
- Word processing
- HIPAA
- Microsoft Office
8d
SB-1457-AI engineer (MCP integration)
Softobiz Technologies —Kochi, Kerala
- Full-time
- Azure
- Computer Science
- Master's degree
Inside Sales Specialist
MYT4 SYSTEMS PRIVATE LIMITED —Kakkanad, Kochi, Kerala
- ₹12,000 - ₹35,000 a month
- Full-time
- CRM software
- Sales
- CAD
- Health insurance
- Cell phone reimbursement
Quick apply
SALES AND MARKETING MANAGER
Cordiace Technologies —Kakkanad, Kochi, Kerala
- Computer Science
- Master's degree
- Analysis skills
Lead Java Developer
Accenture —Kochi, Kerala
- Full-time
- Java
- APIs
- Agile
Machine Performance Specialist
O'Connors —Alleppey, Kerala
- Travel
9d
Business Development - Specialist (2+ Years)
NewAgeSys Solutions —Infopark-Kochi, Kochi, Kerala
- Online application
- Sales
- Communication skills
Prodctn/Maint, Field Svc
Otis —Sasthamangalam, Thiruvananthapuram, Kerala
- Full-time
- Project management
- Manufacturing
14d
Specialist I - Software Engineering
UST —Thiruvananthapuram, Kerala
- Azure
- Oracle
- Java
Quick apply
1h

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Customer Success Specialist

Antideo
Thrissur, Kerala

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Upselling
Sales
Bachelor's degree
APIs
Computer skills

Full job description

Thrissur - Full Time

Customer Success Specialist

As a Customer Success Specialist at Antideo you’ll be responsible for retaining and growing revenue from a large segment of Antideo’s inbound channels. You will work with small business Customers to provide excellent customer service, optimize the services for maximum ROI, and sell in additional products and services to grow Antideo’s market share. You will work closely with the Sales team and other members of the Customer Success Management team to collaborate on best practices and to help identify new process/technology innovations and improvements to our products to better meet Customer needs.

Responsibilities

Respond to all telephone, internet, and email support inquiries as they enter our system in real-time, honing your exceptional phone, written, and interpersonal skills by transacting 50+ phone calls,chats and emails per day.
Through discovery, relationship building, and problem solving, provide exceptional customer service including issue escalation, problem resolution and upselling additional services.
Proactively identify new sales opportunities and markets each quarter, based upon customer feedback and experience.
Troubleshoot technical issues customers may have with the service, walking them through the API integration process
Follow-up with existing accounts to ensure customer satisfaction, consult on new features, and identify up-sell opportunities.
Accurately record all required information and customer interactions into the internal CRM.
Improve our service by providing customer feedback and personal experience to management.

Requirements

Demonstrable and quantifiable success selling and/or supporting a product or service over the phone.
Experience following a structured, disciplined approach to sales.
Exceptional oral, written, and interpersonal skills.
Thrives in a high‐tech, fast‐paced, team‐oriented environment.
Exudes enthusiasm, a positive attitude, self‐motivation, and strong work ethic.
Demonstrates bottomless energy and whopping initiative.
Possesses computer skills and web literacy, with proficiency in Word, Excel, and PowerPoint.
Experience in the software product sales segment would be nice, but is not required.
Bachelors degree preferred.

Apply Now

Refine Your Search

technology support specialist jobs in kerala

Customer Success Specialist

Content Strategist - Kochi

Tele Caller Executive

SPE-Enrollment & Billing

SB-1457-AI engineer (MCP integration)

Inside Sales Specialist

SALES AND MARKETING MANAGER

Lead Java Developer

Machine Performance Specialist

Business Development - Specialist (2+ Years)

Prodctn/Maint, Field Svc

Specialist I - Software Engineering

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