About our client
A leading NBFC
Position Title: Chief Manager/ AVP Program Manager RCU
Location: Chennai
Experience: 10 - 15 Yrs. exp in Banking / Financial Services
This role is responsible for overseeing the effective implementation of technological solutions, Monitoring and Closure all compliance requirements on Fraud risk, act as an interface between Analytics team, IT and RCU operations teams, review analytical models and its effectiveness, documenting and execution of SOPs, owning projects and tracking, preparing RCU dashboards for reviews and implement action points, building and maintaining healthy business relations with external and internal customers.
Roles and Responsibilities
Act as bridge between IT, Analytics and RCU operations Team
Responsible for executing the proposed technological projects, leading the change.
Planning and execution of central activities.
Evaluating effectiveness of analytical models, tracking, and measuring performance.
Responsible for design & deployment of technological solutions to control fraud losses.
Drive, Manage and improvise automation on existing frauds checks and controls.
Review of processes and identification of Gaps and suggesting for process improvements
Should be hands on with system integrations, process digitization, candidates with analytical acumen and eye for details are ideal.
Liaison with all Stakeholders Credit, Risk, Finance, Marketing, Sales, Collections, Operations, Planning and Products Teams
Management dashboards and MIS, preparing reports for the management stating trends, patterns, and predictions using relevant data
Mentoring, training & developing team members to ensure operational efficiency and product knowledge
Monitoring performance of team members to ensure efficiency and meeting of individual & group KRAs
