Kerala Customer service/sales representative Jobs – 94 Open Jobs Today

Lead Analyst/Front desk executive
Atlas kitchen and interiors —Thiruvananthapuram, Kerala
- From ₹20,000 a month
- Full-time
- Walk-in
- Google Suite
- Customer service
- English
Quick apply
7h
Branch Support - Aluva
Rentokil Initial —Aluva, Kerala
- Full-time
- Google Suite
- Bachelor's degree
- Data entry
Quick apply
ASSOCIATE TRAINEE- SALES & SERVICE
Malabar Group —Kerala
Field Sales Executive - Kannur
Rentokil Initial —Cannanore, Kerala
- Full-time
- Sales
- Customer service
- Bachelor's degree
Quick apply
Field Sales Executive - Kasaragod
Rentokil Initial —Kasaragod, Kerala
- Full-time
- Sales
- Customer service
- Bachelor's degree
Quick apply
Field Sales Executive - Kottayam
Rentokil Initial —Kottayam, Kerala
- Full-time
- Sales
- Customer service
- Bachelor's degree
Quick apply
Marketing Executive
Shyam Net —Kochi, Kerala
- Email
- Bachelor's degree
- Internship
Business Development Representative
Webrins Technologies —Alleppey, Kerala
- Full-time

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Lead Analyst/Front desk executive

Atlas kitchen and interiors
Thiruvananthapuram, Kerala

Quick apply

Job details

Permanent | Full-time
From ₹20,000 a month
7 hours ago

Benefits

Leave encashment

Qualifications

Google Suite
Customer service
Malayalam
English
Microsoft Office
Administrative experience
Organisational skills
Typing
Phone etiquette
Diploma
Communication skills
Marketing

Full job description

Key Responsibilities:1. Client Interaction:

Greet and welcome clients or visitors in a professional and friendly manner.
Answer phone calls, respond to emails, and handle client inquiries regarding the firm's services.
Schedule appointments or consultations for potential clients with interior designers or sales representatives.
Provide basic information about the firm’s offerings, services, and portfolio to walk-in clients or over the phone.

2. Administrative Support:

Manage incoming and outgoing correspondence (emails, letters, packages, etc.).
Maintain client records and update databases with new client information.
Assist in organizing meetings, preparing agendas, and taking minutes during internal meetings.
Help with invoicing and payment processing when necessary, in collaboration with the finance team.

3. Visitor Management:

Ensure visitors sign in and are directed to the appropriate staff or department.
Coordinate visitor appointments and make sure that the relevant team members are notified.
Maintain a tidy and welcoming reception area.

4. Support to Sales & Design Teams:

Liaise between clients and design or sales teams to ensure smooth communication.
Collect and forward client feedback or concerns to the appropriate department.
Assist with follow-ups on project proposals, quotations, and client queries.

5. Scheduling and Calendar Management:

Maintain the appointment schedules for the design and sales teams.
Coordinate meetings and ensure timely reminders are sent to both clients and internal staff.
Handle rescheduling requests or cancellations efficiently.

6. Office Coordination:

Monitor and order office supplies, ensuring the front desk and other office areas are well-stocked.
Assist in maintaining the cleanliness and organization of common areas like the reception, meeting rooms, and pantry.
Handle any maintenance requests or service calls for the office.

7. Customer Relationship Management:

Keep track of client interactions and feedback in the firm’s CRM system.
Assist in managing client relationships by providing timely updates on project progress and responding to inquiries.
Ensure that high standards of customer service are upheld, contributing to a positive customer experience.

8. Support Marketing & Events:

Assist in planning and coordinating events or client presentations.
Help with marketing tasks such as distributing brochures, responding to social media inquiries, and updating promotional materials.

Skills Required:

Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficiency with office software (Microsoft Office, Google Suite) and potentially CRM tools.
A customer-centric attitude with a friendly and professional demeanor.
Time management and attention to detail.

Qualities:

Professional appearance and demeanor, as the front desk reflects the firm's image.
Ability to remain calm under pressure, especially when handling multiple tasks or difficult clients.
Strong problem-solving skills and the ability to think on your feet.

Job Types: Full-time, Permanent

Pay: From ₹20,000.00 per month

Benefits:

Leave encashment

Education:

Diploma (Preferred)

Experience:

total work: 3 years (Preferred)

Language:

Malayalam (Required)
English (Required)

Work Location: In person

Quick apply

Refine Your Search

customer service/sales representative jobs in kerala

Lead Analyst/Front desk executive

Branch Support - Aluva

ASSOCIATE TRAINEE- SALES & SERVICE

Field Sales Executive - Kannur

Field Sales Executive - Kasaragod

Field Sales Executive - Kottayam

Marketing Executive

Business Development Representative

I want to receive the latest job alerts for customer service/sales representative in kerala

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