Chandigarh, Chandigarh Data entry executive Jobs – 85 Open Jobs Today

Patient Coordinator
Maxxmann Communications —Sahibzada Ajit Singh Nagar, Mohali, Punjab
- ₹15,000 - ₹20,000 a month
- Full-time
- English
- Bachelor's degree
- Front desk
Quick apply
Back Office Executive
NTC CONCRETE PRODUCTS —Panchkula, Haryana
- ₹16,000 - ₹22,000 a month
- Full-time
- In-person
Quick apply
Receptionist
creative future consulenza —Mohali, Punjab
- ₹14,000 - ₹20,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Receptionist
Elaterz —Mohali, Punjab
- ₹10,000 - ₹15,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
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Patient Coordinator

Maxxmann Communications -
Sahibzada Ajit Singh Nagar, Mohali, Punjab

Quick apply

Job details

Full-time
₹15,000 - ₹20,000 a month

Qualifications

English
Bachelor's degree
Front desk
Customer support
Hindi
Diploma
Punjabi
Cosmetology

Full job description

## Role Overview

The Patient Coordinator / Front Desk Support Executive will support daily front-desk operations, appointment confirmations, patient calls, WhatsApp follow-ups, patient records, feedback collection and routine reporting.

This is a patient-facing support role. The candidate should be polite, organized, punctual and comfortable handling calls, walk-ins and WhatsApp communication.

## Key Responsibilities

### Patient Registration and Records Support

- Help capture basic patient details accurately.
- Support consent form completion where required by clinic process.
- Maintain patient communication notes and follow-up records.
- Ensure patient information is recorded properly and confidentially.
- Support clean and consistent daily records for management review.

### Appointment Coordination

- Maintain appointment requests and daily appointment lists.
- Call or message patients for appointment confirmation.
- Send reminders through WhatsApp or phone calls.
- Track reschedules, cancellations and no-shows.
- Coordinate with front desk, doctors and technicians for appointment timing.
- Flag scheduling confusion, delays or repeated appointment issues.

### Patient Communication

- Handle patient calls and WhatsApp messages politely.
- Respond to basic appointment, timing and follow-up queries.
- Escalate medical or treatment-related questions to doctors or authorized clinic staff.
- Maintain proper call and message records.
- Help patients feel guided, informed and comfortable.

### Feedback and Follow-Up

- Collect patient feedback after consultation or treatment.
- Record patient complaints, concerns or compliments.
- Help track follow-up appointments.
- Support post-treatment communication as per clinic-approved instructions.
- Escalate negative feedback or service issues to the Clinic Operations & Patient Success Manager.

### Daily Reporting

- Maintain daily records of calls, confirmations, visits and follow-ups.
- Support preparation of daily appointment and follow-up reports.
- Flag missing information or repeated workflow issues.
- Maintain confidentiality of patient information.

## Required Qualifications

- Graduate or diploma holder in any field.
- 1–3 years of experience in front desk, reception, patient coordination, customer support, telecalling, healthcare support, salon/spa coordination, hospitality, dental clinic, dermatology clinic or wellness centre operations.
- Good spoken Hindi and Punjabi required.
- Basic English communication preferred.
- Comfortable using smartphones, WhatsApp, Excel, Google Sheets and basic computer/mobile tools.

## Required Skills

- Calling and WhatsApp follow-up
- Appointment coordination
- Patient handling
- Front-desk etiquette
- Data-entry accuracy
- Record maintenance
- Escalation discipline
- Daily reporting
- Confidential handling of patient information

## Preferred Skills

- Prior experience in a clinic, hospital, diagnostic centre, dental clinic, dermatology clinic, salon, spa or wellness centre.
- Experience using CRM, appointment software or patient-record systems.
- Familiarity with beauty, skin, hair or wellness services.
- Ability to handle walk-in patients and phone inquiries together.

## Personality Fit

The candidate should be polite, calm, punctual, presentable and disciplined. The role requires someone who can speak respectfully to patients, manage routine follow-ups and maintain accurate records without constant supervision.

## Success Metrics

- Accurate patient and appointment records.
- Timely confirmation and reminder calls/messages.
- Reduced missed follow-ups.
- Proper feedback collection.
- Positive patient communication experience.
- Clean daily reporting.
- Smooth coordination with the manager and clinic staff.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

Quick apply

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