Hyderabad, Telangana Accenture Jobs – 4868 Open Jobs Today

IT Customer Service New Associate
Accenture —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- Customer service
- English
9h
Delivery Lead Manager
Accenture —Hyderabad, Telangana
- Full-time
- Analysis skills
- Leadership
- Communication skills
1h
Business Advisory Analyst-Messaging
Accenture —Hyderabad, Telangana
- Full-time
- Communication skills
9h

More jobs to discover

Find similar jobs that you might be interested in.

Delivery Manager
KTech Products —Hyderabad, Telangana
Ensure that project deliverables meet quality standards and client requirements. Communicate regularly with clients to provide updates, gather feedback, and…
Capability Manager
Optum —Hyderabad, Telangana
Define acceptance criteria and formally accept completed features and user stories based on business intent and quality standards.

I want to receive the latest job alerts for accenture in hyderabad, telangana

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

accenture jobs near hyderabad, telangana

Customer Service Representative jobs in Hyderabad, Telangana

Delivery Manager jobs in Hyderabad, Telangana

Business Analyst jobs in Hyderabad, Telangana

Customer Service Representative jobs in Koramangala, Bengaluru, Karnataka

Service Engineer jobs in Orissa

Customer Service jobs in Chennai, Tamil Nadu

Customer Service Representative jobs in Tamil Nadu

Customer Service Representative jobs in Aurangabad, Maharashtra

Flipkart Customer Service jobs in Noida, Uttar Pradesh

Customer Service Representative jobs in Govindpuri, Delhi, Delhi

Delivery Manager jobs in Chennai, Tamil Nadu

Delivery Manager jobs in Dehradun, Uttarakhand

Delivery Manager jobs in Delhi, Delhi

Project Manager jobs in Indore, Madhya Pradesh

Delivery Manager jobs in Kochi, Kerala

Walking Delivery jobs in Mumbai, Maharashtra

Project Manager jobs in Goa

Admissions Manager jobs in Greater Noida, Uttar Pradesh

Financial Analyst, Finance jobs in Calicut, Kerala

Business Analyst jobs in Rs Puram, Coimbatore, Tamil Nadu

IT Customer Service New Associate

Accenture -
Hyderabad, Telangana

Apply Now

Job details

Full-time
9 hours ago

Qualifications

Microsoft Excel
Customer service
English
Sales
Non-voice
Typing

Full job description

Skill required: Chat - Service Desk Non-Voice Support
Designation: IT Customer Service New Associate
Qualifications:Any Graduation
Years of Experience:0 to 1 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Customer support should have excellent written and spoken English skill. Strong comprehension and analytical skill is mandate to understand customerâ€™s need and provide solution basis of analysis of the account. Ability to multitask and work with multiple tools to provide the best resolution. Functional knowledge of using CRM solution and MS Excel.Domain knowledge of US Customer Service, preferably Telecom industry.Job requires the candidate to be confident, probe for responses and empathize with customers. Needs to be customer centric with strong conversational skills.Typing speed (Speed â€“ 25 words per minute â€“ 85% accuracy).Sales/Retention/Tech experience would be an added advantage.Willingness to work mainly US shifts in a 24/7 environment with shift rotations.Job requires the candidate to be confident, probe for responses and empathize with customers. Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat.
What are we looking for? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.
Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your primary interaction is within your own team and your direct supervisor • In this role you will be given detailed instructions on all tasks • The decisions that you make impact your own work and are closely supervised • You will be an individual contributor as a part of a team with a predetermined, narrow scope of work • Please note that this role may require you to work in rotational shifts

Any Graduation

Apply Now

Refine Your Search

accenture jobs in hyderabad, telangana

IT Customer Service New Associate

Delivery Lead Manager

Business Advisory Analyst-Messaging

More jobs to discover

I want to receive the latest job alerts for accenture in hyderabad, telangana

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected