Telangana Customer support coordinator Jobs – 102 Open Jobs Today

Parent relationship manager
ORTUS INTERNATIONAL SCHOOL —Hyderabad, Telangana
- ₹35,000 - ₹40,000 a month
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
4d
Showroom Coordinator
JAJ Equipment Industries —Hyderabad, Telangana
- ₹15,000 - ₹30,000 a month
- Full-time
- Marketing
- Customer service
- Bachelor's degree
Quick apply
Sales Coordinator
Sagar Asia —Hyderabad, Telangana
- ₹20,000 a month
- Full-time
- Sales
- Conflict management
- Communication skills
- Food provided
Sales Coordinator - Hyderabad (3+Years)
Informica Solutions —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- Sales
- Bachelor's degree
Quick apply
Electrician
Aparna Constructions —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- AutoCAD
- Hospitality
AV Production Technician
Amgen —Hyderabad, Telangana
- Microsoft Outlook
- Customer service
- Microsoft Office
1d
Systems Engineer
ADB Safegate —Hyderabad, Telangana
- Azure
- Computer Science
- DevOps
Social worker for Vision centre coordinator - Hyderabad
Pushpagiri Vitreo Retina Institute —Secunderabad H.O, Hyderabad, Telangana
- ₹25,000 - ₹40,000 a month
- Full-time
- MSW
- Master's degree
- Social Work
Quick apply
4d
Senior Service Engineer_DC
Trane Technologies —Hyderabad, Telangana
- Full-time
- Customer service
- Microsoft Office
- Driving
- Work from home
Teacher Trainer
MatrusriX Technologies Pvt Ltd —Hyderabad, Telangana
- ₹10,452.11 - ₹25,000.00 a month
- Full-time
- Management
- In-person
- Leadership
Quick apply
3d
Sr. Engg - Drives HT Startes Electronics
Trane Technologies —Hyderabad, Telangana
- Full-time
- Customer service
- Microsoft Office
- Driving
- Work from home
Site Coordinator
Rashian Engineering Technologies —Hyderabad, Telangana
14d
Facilities Coordinator
JLL —Hyderabad, Telangana
- Health insurance
2d
Full Lifecycle Recruiter , Stores TA
Amazon Dev Center India - Hyderabad - A85 —Hyderabad, Telangana
- Full-time
- Bachelor's degree
- Recruiting
4d
Strategic Sourcing Specialist
Medtronic —Nanakramguda, Hyderabad, Telangana
- Full-time
- Bachelor's degree
5d
Creative Strategist / Content Marketing Lead
Tibarumal Gems & Jewels —Hyderabad, Telangana
- Full-time
Quick apply
Resource Coordinator Senior Associate
Crowe Capability Center - India —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply

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Showroom Coordinator
JAJ Equipment Industries —Hyderabad, Telangana
The Showroom Coordinator will be responsible for managing daily showroom operations, including greeting customers, providing product information, and ensuring…
₹15,000 - ₹30,000 a month
Quick apply

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Parent relationship manager

ORTUS INTERNATIONAL SCHOOL -
Hyderabad, Telangana

Quick apply

Job details

Permanent | Full-time
₹35,000 - ₹40,000 a month
4 days ago

Benefits

Provident Fund

Qualifications

Microsoft Powerpoint
Microsoft Word
CRM software
Hospitality
Microsoft Excel
Customer service
ERP systems
English
Microsoft Office
Master's degree
Bachelor's degree
Conversion optimisation
Communication skills

Full job description

Job Description (JD)Position: Parent Relations Executive (PRE)Department

Administration / Parent Relations

Reports To

Principal / Head of Administration / Director

Job Purpose

The Parent Relations Executive serves as the primary point of contact between the school and parents. The role focuses on building strong parent-school relationships, ensuring timely communication, addressing concerns professionally, and enhancing parent satisfaction through excellent customer service.

Key Responsibilities1. Parent Communication

Serve as the first point of contact for parents regarding school-related queries.
Respond to phone calls, emails, and walk-in enquiries promptly and professionally.
Maintain regular communication with parents regarding school activities, policies, and events.
Ensure all parent concerns are acknowledged and resolved within the stipulated time.

2. Parent Support

Handle parent complaints and grievances courteously.
Coordinate with teachers, coordinators, and management to resolve issues.
Follow up until concerns are completely addressed.
Maintain confidentiality of student and parent information.

3. Admission Support

Assist prospective parents by providing information about the school's curriculum, facilities, and admission process.
Schedule campus visits and school tours.
Coordinate admission documentation and follow-up.
Maintain admission enquiry records.

4. Relationship Management

Build strong and positive relationships with parents.
Organize parent engagement activities.
Collect parent feedback periodically.
Analyze feedback and recommend improvements.

5. Event Coordination

Coordinate Parent-Teacher Meetings (PTMs).
Assist in organizing orientation programmes, annual functions, exhibitions, and school celebrations.
Ensure smooth parent participation during school events.

6. Documentation & Records

Maintain accurate records of parent interactions.
Prepare reports on complaints, suggestions, and resolutions.
Maintain updated parent contact details.

7. Coordination

Work closely with academic coordinators, transport, accounts, and administration departments.
Ensure timely communication regarding transport, fee reminders, examinations, holidays, and emergency notifications.

8. Parent Satisfaction

Conduct parent satisfaction surveys.
Monitor service quality.
Recommend initiatives to improve the parent experience.
Build long-term trust and engagement with families.

Daily Responsibilities

Attend parent enquiries.
Respond to emails and phone calls.
Update CRM or enquiry records.
Coordinate with teachers regarding parent concerns.
Follow up on pending issues.
Prepare daily status reports.
Assist visitors and prospective parents.
Support school events and meetings.

Required Qualifications

Bachelor's Degree (Any Discipline)
Master's Degree (Preferred)
Experience in School Administration, Customer Relations, or Hospitality is desirable.

Experience

2–5 years in Customer Relations, Front Office, School Administration, or Parent Relations.

Skills Required

Excellent verbal and written communication in English.
Good interpersonal and relationship-building skills.
Strong problem-solving and conflict-resolution abilities.
Customer service orientation.
Organizational and multitasking skills.
Proficiency in MS Office (Word, Excel, PowerPoint).
Knowledge of School ERP/CRM systems (preferred).
Ability to work under pressure.

Key Competencies

Empathy
Patience
Professionalism
Positive attitude
Active listening
Time management
Teamwork
Attention to detail
Confidentiality
Decision-making

Key Performance Indicators (KPIs)

Parent satisfaction score.
Average complaint resolution time.
Number of parent issues resolved.
Parent feedback rating.
Admission enquiry conversion rate.
Timeliness of communication.
Event coordination effectiveness.
Parent retention and engagement.

Working Conditions

School campus environment.
Interaction with parents, students, teachers, and visitors.
May require working during school events, PTMs, and weekends (if scheduled).

Preferred Personal Attributes

Friendly and approachable personality.
Calm under pressure.
Well-groomed and professional appearance.
Strong customer-centric mindset.
Ability to build trust and maintain positive relationships.
High level of integrity and confidentiality.

Pay: ₹35,000.00 - ₹40,000.00 per month

Benefits:

Provident Fund

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in telangana

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Sr. Engg - Drives HT Startes Electronics

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