Guest service agent Jobs

NGIS Reservation Agent
Amentum —Garcia, Tarragona provincia
- Full-time
- Customer service
- 12th Pass
PREMIUM MOMENT AGENT-AGENTE DE VENTAS PGC (40727)
Melia Hotels International —Cana, Goa
3d
Front Office / Guest Service Agent
Hilton —India
- Weekend availability
- Hospitality
- English
- Guest services
- Flexible schedule
Reservation Agent
Hilton —India
- Full-time
- Hospitality
- English
- Microsoft Office
Assistant Manager - Front Desk
Hilton —India
- Weekend availability
- English
- Team management
- Guest services
- Flexible schedule

Other jobs to consider

Find your next job by exploring related positions.

cruise ship job opprtunity
Norin Oversea career consultant —Shiliguri, West Bengal
Opportunity to travel to multiple international destinations. Cruise lines provide exciting career opportunities across various departments, including Food &…
₹70,000 - ₹90,000 a month
Quick apply
4d
Guest Service Associate Gold
PVR INOX LTD —Noida, Uttar Pradesh
Required excellent communication skills in English & Hindi.*. We are required Guest Service Associate for Noida - PVRINOX Ltd. For Gold Class property.*.
₹22,800 - ₹26,000 a month
Quick apply

I want to receive the latest job alerts for guest service agent

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest service agent jobs near

Reservation Agent jobs in Kerala

Reservation jobs in Kochi, Kerala

Air Ticketing, Reservation, Ground Staff jobs in Delhi, Delhi

Enrolled Agent jobs in Bank Street, Hyderabad, Telangana

Reservation Agent jobs in Andheri West, Mumbai, Maharashtra

Chef De Partie jobs in Panaji, GOA

Chef De Partie jobs in Delhi, Delhi

Chef De Partie jobs in Borivali, Mumbai, Maharashtra

NGIS Reservation Agent

Amentum -
Garcia, Tarragona provincia

Apply Now

Job details

Full-time

Qualifications

Customer service
12th Pass

Full job description

Amentum, a global leader in advanced engineering, technical, and professional services serving the U.S. government, allies, and critical infrastructure sectors, is seeking an NGIS Reservation Agent to support a unique U.S. Navy program based on the island of Diego Garcia.

Job Responsibilities

Manage guest reservations for Navy Gateway Inns & Suites (NGIS), ensuring accuracy, professionalism, and compliance with Navy lodging standards.
Process check-ins, check-outs, cancellations, modifications, and special requests using approved lodging management systems.
Provide exceptional customer service by assisting guests with room availability, policies, amenities, and general inquiries.
Maintain accurate reservation records, occupancy reports, and daily logs in accordance with NGIS procedures.
Coordinate with housekeeping, maintenance, and management teams to ensure room readiness and timely resolution of guest needs.
Verify eligibility requirements for military, government, and authorized civilian guests.
Handle payments, receipts, and financial transactions in accordance with established guidelines.
Communicate effectively with supervisors and Navy leadership regarding guest issues, facility concerns, and operational updates.
Support front desk operations, including phone coverage, guest assistance, and administrative tasks.
Ensure compliance with safety, environmental, and quality standards across all NGIS operations.

Minimum Requirements

1-3 years of experience in reservations, customer service, hospitality, or lodging operations.
High school diploma or equivalent preferred.
Must possess a valid passport and be able to travel internationally.
Passport must be valid for at least one year beyond hire date.
Ability to meet and maintain contract medical requirements for the duration of assignment.
Ability to obtain and maintain facility credentials/authorization.

Preferred Qualifications

Previous experience supporting Navy lodging programs, NGIS operations, or military hospitality environments.
Familiarity with Navy lodging standards, reservation systems, and customer service procedures.
Strong communication skills, attention to detail, and ability to follow administrative and technical instructions.
Experience working in remote, shipboard, industrial, or lodging environments.
Valid driver’s license and passport.
Ability to obtain country-specific visas per the U.S. Department of State Foreign Clearance Guide.

Other Responsibilities

Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.
Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.
Procedure Compliance - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job

Apply Now

Refine Your Search

NGIS Reservation Agent

PREMIUM MOMENT AGENT-AGENTE DE VENTAS PGC (40727)

Front Office / Guest Service Agent

Reservation Agent

Assistant Manager - Front Desk

Other jobs to consider

I want to receive the latest job alerts for guest service agent

Explore jobs in more locations

Job Responsibilities

Minimum Requirements

Preferred Qualifications

Other Responsibilities

Jobseeker tools

Employer Tools

Browse

Stay Connected