Kl From home data Jobs – 105 Open Jobs Today

ADMINISTRATOR L0(CONTRACT)
Wipro Limited —Cannanore, Kerala
3d
Blockchain Developer
HiFX IT & Media Services —Kochi, Kerala
- Email
- Computer Science
- Java
- Bachelor's degree
- Flexible schedule
Area Sales Manager
Mahindra & Mahindra Ltd —Thiruvananthapuram, Kerala
- Sales
- Master's degree
- Diploma
Speech Language Pathologist
THANAL —Cannanore, Kerala
- ₹30,000 - ₹35,000 a month
- Communication skills
Quick apply
Quantity Surveyor / QS Engineer
LEAMS Education Services (Gamma Holdings LLC.) —Kochi, Kerala
- Email
- AutoCAD
- English
- Bachelor's degree
Quick apply
7d
Estimation Engineer
LEAMS Education Services (Gamma Holdings LLC.) —Kochi, Kerala
- Email
- AutoCAD
- English
- Bachelor's degree
Quick apply
7d
Sr. Clinical DB Designer
IQVIA —Kochi, Kerala
- Computer Science
- Bachelor's degree
4d
Automation Tester
ARS T&TT India PVT Ltd —Thiruvananthapuram, Kerala
Quick apply
Palliative Care Physician – Goa | Defeat NCD India Foundation
Pallium India —Thiruvananthapuram, Kerala
- Medicine
- Bachelor's degree
- Diploma

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ADMINISTRATOR L0(CONTRACT)

Wipro Limited -
Cannanore, Kerala

Apply Now

Job details

3 days ago

Full job description

Job Description #body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-
Job Title: ADMINISTRATOR L0(CONTRACT)
City: Kannur
State/Province: Kerala
Posting Start Date: 7/7/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:
Job Description
Role Purpose

The purpose of the role is to resolve, maintain and manage clientÃÂ¢ÃÂÃÂs software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAÃÂ¢ÃÂÃÂs ensuring client satisfaction

͏
Do
Ensure timely response of all the tickets raised by the client end user
Service requests solutioning by maintaining quality parameters
Act as a custodian of clientÃÂ¢ÃÂÃÂs network/ server/ system/ storage/ platform/ infrastructure and other equipmentÃÂ¢ÃÂÃÂs to keep track of each of their proper functioning and upkeep
Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe
Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction
Provide an acceptance and immediate resolution to the high priority tickets/ service
Installing and configuring software/ hardware requirements based on service requests
100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations
Provide application/ user access as per client requirements and requests to ensure timely solutioning
Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer
Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction
Coordinate with on-site team for complex problem resolution and ensure timely client servicing
Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner
͏
Deliver
No Performance Parameter Measure
1 100% adherence to SLA/ timelines
Multiple cases of red time
Zero customer escalation
Client appreciation emails

͏
͏
Mandatory Skills: Service Desk Management .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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from home data jobs in kl

ADMINISTRATOR L0(CONTRACT)

Blockchain Developer

Area Sales Manager

Speech Language Pathologist

Quantity Surveyor / QS Engineer

Estimation Engineer

Sr. Clinical DB Designer

Automation Tester

Palliative Care Physician – Goa | Defeat NCD India Foundation

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