Bengaluru, Karnataka Accenture Jobs – 13325 Open Jobs Today

RRN00017023 - Service Desk Associate
Accenture —Bengaluru, Karnataka
- Weekend availability
- Software troubleshooting
- Customer service
- Microsoft Office
Application Support Engineer
Accenture —Bengaluru, Karnataka
- Full-time
- Analysis skills
- Software development
- AI
Supply Chain Operations Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Bachelor's degree
- Data entry
Procure to Pay Operations New Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- ERP systems
- Finance
Supply Chain Operations Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Bachelor's degree
- Data entry
Banking Operations Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Finance
- Master's degree
- Bachelor's degree
Procure to Pay Operations Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
10d
Custom Software Engineer
Accenture —Bengaluru, Karnataka
- Full-time
- Software development
- Agile
- Communication skills
11d
AI / ML Engineer
Accenture —Bengaluru, Karnataka
- Full-time
- Azure
- AWS
- Machine learning
IT Customer Service Representative Copy 03
Accenture —Bengaluru, Karnataka
- Full-time
- Computer Science
- Windows
- Computer networking
IT Service Management Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Office
- Analysis skills
- Bachelor's degree
IT Service Management Representative
Accenture —Bengaluru, Karnataka
- Full-time
- Communication skills
Order to Cash Operations New Associate
Accenture —Bengaluru, Karnataka
- Full-time
- English
- Finance
- Bachelor's degree
Order to Cash Operations Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Finance
- Bachelor's degree
9d
Trust & Safety New Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11d
IT Customer Service Representative
Accenture —Bengaluru, Karnataka
- Full-time
- Computer Science
- Windows
- Computer networking
IT Customer Service Representative
Accenture —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- Customer service
- Communication skills
14d
AI/ML Computational Science Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- English
- SQL
Packaged/SaaS Application Engineer
Accenture —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- Mentoring
- APIs
Payroll Operations Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Azure
- SQL

I want to receive the latest job alerts for accenture in bengaluru, karnataka

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

accenture jobs near bengaluru, karnataka

Supply Chain Specialist jobs in Bengaluru, Karnataka

Supply Chain Analyst jobs in Bengaluru, Karnataka

Ai Ml Engineer jobs in Bengaluru, Karnataka

Application Support Engineer jobs in Bengaluru, Karnataka

Operations Associate jobs in Bengaluru, Karnataka

Customer Service Representative jobs in Bengaluru, Karnataka

Full Stack Developer jobs in Bengaluru, Karnataka

Banking Associate jobs in Chennai, Tamil Nadu

Service Desk Associate jobs in Bengaluru, Karnataka

Operations Analyst jobs in Bengaluru, Karnataka

Software Engineer jobs in Bengaluru, Karnataka

Payroll Associate jobs in Infopark Kochi, Kochi, Kerala

Payroll Associate jobs in Kochi, Kerala

Payroll Associate jobs in Chennai, Tamil Nadu

Us Payroll jobs in Mumbai, Maharashtra

Payroll Associate jobs in Kerala

Marketing Associate jobs in Bengaluru, Karnataka

Supply Chain Specialist jobs in Oragadam, Chennai, Tamil Nadu

Specialist Doctor jobs in Uttar Pradesh

Walk Interview Logistics, Supply Chain Management jobs in Pune, Maharashtra

RRN00017023 - Service Desk Associate

Accenture -
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Qualifications

Incident management
Software troubleshooting
BMC Remedy
Customer service
Technical support
Microsoft Office
Analysis skills
Remote access software
ServiceNow
Communication skills
Active Directory

Full job description

Summary:
As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging clients to understand their needs, addressing their concerns with precision, and ensuring that our high-quality systems operate seamlessly. You will leverage your exceptional communication skills to provide support and solutions, ensuring client satisfaction and system reliability.

Roles & Responsibilities:
Provide Level 1 (L1) Technical Support through the IT Service Desk.
Assist users in troubleshooting and resolving technical issues efficiently and effectively.
Log and document client interactions, issues, and resolutions in the ITSM tool.
Collaborate with team members to improve service delivery and enhance overall client experience.

Professional & Technical Skills:
Proficiency in Service Desk Management.
Solid understanding of incident management processes.
Experience with ITSM tools such as ServiceNow, BMC remedy, and other ticketing systems.
Hands-on knowledge of Microsoft 365 (O365), MS Office Suite, Active Directory, and general hardware/software troubleshooting.
Understanding of Service Level Agreements (SLAs) and ticket lifecycle.
Experience supporting remote users and using remote troubleshooting tools.
Excellent verbal communication skills with a neutral accent.
Strong written communication skills, including proper email etiquette.
Effective problem-solving and analytical skills.
Strong customer service orientation.
Ability to stay calm and composed under pressure, especially while handling irate customers and managing high call volumes.

Support Type & Working Hours:
Primary Mode of Support: Voice-based support, with additional assistance via email, chat, and remote desktop tools.
Shift Requirements: 24x7 support with 9.5-hour rotational shifts. Flexibility to work in different shifts as per roster is essential.
Work Location & Timing: Work from office, specifically during US/night shifts, including weekends and Indian public holidays as needed.
Work Schedule: Five-day work week, with weekly offs determined by the shift roster.

Additional Information:
Experience: 0–2 years in IT Service Desk or Technical Support.
Location: Position is based at our Bengaluru office.
Educational Qualification: Minimum 15 years of full-time education is mandatory.

Apply Now

Refine Your Search

accenture jobs in bengaluru, karnataka

RRN00017023 - Service Desk Associate

Application Support Engineer

Supply Chain Operations Analyst

Procure to Pay Operations New Associate

Supply Chain Operations Associate

Banking Operations Associate

Procure to Pay Operations Associate

Custom Software Engineer

AI / ML Engineer

IT Customer Service Representative Copy 03

IT Service Management Analyst

IT Service Management Representative

Order to Cash Operations New Associate

Order to Cash Operations Analyst

Trust & Safety New Associate

IT Customer Service Representative

IT Customer Service Representative

AI/ML Computational Science Analyst

Packaged/SaaS Application Engineer

Payroll Operations Associate

I want to receive the latest job alerts for accenture in bengaluru, karnataka

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected