Greater Noida Uttar Pradesh Senior administrator Jobs – 115 Open Jobs Today

Senior Administrator - English, Arabic, Microsoft Windows
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Spanish
- English
- Windows
5h
Senior Administrator - ServiceNow, IT Service Management
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Communication skills
- Negotiation
11h
Senior Administrator - Fortinet, Palo Alto Firewall
HCLTech —Noida, Uttar Pradesh
- Analysis skills
- Communication skills
5d
Distributed Application Support
Ameriprise India —Noida, Uttar Pradesh
- Weekend availability
- Computer Science
- Software troubleshooting
- DevOps
- Work from home
13h
Sr Tech Lead-GenAI - VectorDBand PostgreSQL
HCLTech —Noida, Uttar Pradesh
- Full-time
- Azure
- Computer Science
- Master's degree
5h
Assistant Manager
EXL Service —Noida, Uttar Pradesh
- Full-time
- Bachelor's degree
SeniorAdministrator - Access/Rights Management Tool, Microsoft Windows
HCLTech —Noida, Uttar Pradesh
- Azure
- Windows
- Communication skills
7d
Systems Engineering Specialist - Tanium
NTT Ltd —Noida, Uttar Pradesh
- Engineering
- Windows
- APIs
SeniorAdministrator - Cisco Identity Services Engine (ISE)
HCLTech —Noida, Uttar Pradesh
- Communication skills
Senior/ Staff Software Engineer - Full Stack
TeamViewer Germany GmbH —Noida, Uttar Pradesh
- Hybrid work
- Azure
- English
- Java
Quick apply
Senior Full Stack Software Engineer, DEX
TeamViewer Germany GmbH —Noida, Uttar Pradesh
- Hybrid work
- English
- SQL
- JavaScript
Quick apply
Senior Software Engineer, C++
TeamViewer Germany GmbH —Noida, Uttar Pradesh
- Hybrid work
- English
- SQL
- AWS
Quick apply
Staff Systems Engineer – Cloud Infrastructure
Cadence Design Systems —Noida, Uttar Pradesh
- Full-time
- Azure
- Master's degree
- AWS
Staff/ Senior Software Engineer C++
TeamViewer Germany GmbH —Noida, Uttar Pradesh
- Hybrid work
- Azure
- English
- SQL
Quick apply
Principal Software Engineer
TeamViewer Germany GmbH —Noida, Uttar Pradesh
- Hybrid work
- Azure
- Computer Science
- System design
Quick apply
Specialist - F&A - MDM 4A
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- English
- Finance
- Master's degree
Quick apply
Lead Solution Architect - Data and Analytics
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Computer Science
- English
- Master's degree
Quick apply
Senior Dynatrace Administrator
NTT Ltd —Noida, Uttar Pradesh
- Azure
- DevOps
- Java
3h
Senior Administrator - Program & Project Management
HCLTech —Noida, Uttar Pradesh
- PMP
- Project management
5h
Technical Specialist-Cloud & Infra Engg
BirlaSoft —Noida, Uttar Pradesh
- Azure
- SQL
- Scripting
5h

I want to receive the latest job alerts for senior administrator in greater noida uttar pradesh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior administrator jobs near greater noida uttar pradesh

System Engineer jobs in Noida, Uttar Pradesh

Senior Software Engineer jobs in Noida, Uttar Pradesh

Senior Administrator jobs in Noida, Uttar Pradesh

Systems Administrator jobs in Gautam Budh Nagar, Uttar Pradesh

Application Support Specialist jobs in Noida, Uttar Pradesh

Project Manager jobs in Noida, Uttar Pradesh

Service Engineer jobs in Noida, Uttar Pradesh

Principal Software Engineer jobs in Noida, Uttar Pradesh

Solution Architect jobs in Noida, Uttar Pradesh

IT Service Manager jobs in Gautam Budh Nagar, Uttar Pradesh

Cloud Engineer jobs in Noida, Uttar Pradesh

Senior Technical Lead jobs in Mohali, Punjab

Technical Writer jobs in Noida, Uttar Pradesh

Senior Technical Lead jobs in Sholinganallur, Chennai, Tamil Nadu

Senior Technical Lead jobs in Coimbatore, Tamil Nadu

Work From Home Lead Generation jobs in Mumbai, Maharashtra

Senior Admin jobs in Bengaluru, Karnataka

System Engineer jobs in Pune, Maharashtra

Internship B Tech, Embedded System jobs in Ahmedabad, Gujarat

System Engineer jobs in Remote

Senior Administrator - English, Arabic, Microsoft Windows

HCLTech -
Gautam Budh Nagar, Uttar Pradesh

Apply Now

Job details

5 hours ago

Qualifications

Mandarin
Desktop support
Spanish
Arabic
English
Windows
Local language
ITIL
Remote access software
Portuguese
Data science
Italian
PowerShell
Intune
VPN

Full job description

Gautam Buddha Nagar, Uttar Pradesh
Job Summary

Service Desk Language Specialist Role code: SD Language L2 | Level 2 | Service Desk Services – Remote Desktop Service Reports to Service window Tooling Service Desk Manager / Lead (SD Manager L3) 24x7 (Level 2 Remote Desktop Service, all Sites) Delivery centre Per language cohort — see Role Notes Languages BMC Helix ITSM · Remote support · Intelligent Swarming ROLE PURPOSE Scope ref. Local language during 8h Site opening hours; English outside Annex 2 §4.4 · Attachment 2-A Scope Elevated remote resolution capability for the language cohort. Handles Level 2 Incidents requiring further analysis, maximises remote resolution before any transfer to Third Parties, and feeds resolved knowledge back into Level 1 to widen the shift-left footprint.

Key Responsibilities

KEY RESPONSIBILITIES – CONTRACTUAL SCOPE • Perform Level 2 resolution — Incidents requiring further analysis beyond scripted L1 procedures — within the scope set by Attachment 2-A (§4.4.1). • Deliver elevated Remote Desktop Support with deep-dive diagnostics; leverage Intelligent Swarming to bring L2/L3 technology experts into the resolution session rather than transferring the ticket. • Accept warm, contextual escalations from Level 1 and from the chatbot with full conversation context, avoiding re-qualification effort for the User. • Reduce transfers to Third Parties and internal support groups; where transfer is unavoidable, ensure the L1/L2 checklist and Handover Package are complete (CSL-14, CSL-18). • Author and maintain Knowledge Base articles, scripts and decision trees that migrate resolutions from L2 down to L1 under the Shift-Left model (§4.4.2, §3.8). • Support NOC-triggered Incidents requiring technical validation, and coordinate with onsite groups and OSS teams where primary checks are needed (§4.4.3). • Act as technical escalation point and coach for the Level 1 agents in the language cohort; participate in daily ticket analysis to identify L1 resolution candidates. • Supply recurring and critical Incident analysis into Problem Management, and improvement actions into the Continuous Improvement Plan (§3.9, §3.11). CONTRACTUAL INDICATORS CARRIED BY THE ROLE REF INDICATOR

Skill Requirements

SKILLS & EXPERIENCE ESSENTIAL • 3–6 years in remote desktop support or L2 end-user computing support. DESIRABLE > 80% • ITIL 4 Foundation; Microsoft 365 / Modern Desktop certification. • Native or C1 proficiency in the assigned language plus professional English. • Deep troubleshooting across Windows 10/11, macOS and mobile, Microsoft 365, Entra ID, Intune, Defender, VPN, printing and SmartHost. • Remote-control tooling and log/registry-level diagnostics; scripting literacy (PowerShell). • ITIL Incident, Problem and Knowledge practices in a multi-vendor environment. ROLE NOTES • Experience of swarming or expert-collective operating models. • Application L1/L2 support exposure under a Shift-Left / AMS model. • Knowledge article authoring experience. Level 2 resolution operates 24x7. Local-language coverage applies during eight hours of Site opening hours; outside that window the service is delivered in English. Delivery centres per Attachment 2-D §2.5.4: English – India; French/German – Morocco; Spanish, Portuguese, Italian – Poland; Mandarin – Malaysia; Brazilian Portuguese, LATAM Spanish – Brazil

Other Requirements

Other Requirement : SD_Language_L2; English Only

#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-

Apply Now

Refine Your Search

senior administrator jobs in greater noida uttar pradesh

Senior Administrator - English, Arabic, Microsoft Windows

Senior Administrator - ServiceNow, IT Service Management

Senior Administrator - Fortinet, Palo Alto Firewall

Distributed Application Support

Sr Tech Lead-GenAI - VectorDBand PostgreSQL

Assistant Manager

SeniorAdministrator - Access/Rights Management Tool, Microsoft Windows

Systems Engineering Specialist - Tanium

SeniorAdministrator - Cisco Identity Services Engine (ISE)

Senior/ Staff Software Engineer - Full Stack

Senior Full Stack Software Engineer, DEX

Senior Software Engineer, C++

Staff Systems Engineer – Cloud Infrastructure

Staff/ Senior Software Engineer C++

Principal Software Engineer

Specialist - F&A - MDM 4A

Lead Solution Architect - Data and Analytics

Senior Dynatrace Administrator

Senior Administrator - Program & Project Management

Technical Specialist-Cloud & Infra Engg

I want to receive the latest job alerts for senior administrator in greater noida uttar pradesh

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected