Senior Associate, Client Services
Data Axle —Pune, Maharashtra
- Overnight shift
- Computer Science
- Salesforce
- Research
Business Associate - Customer Service
NEXTHRIVE INTELLIGENCE PRIVATE LIMITED —Pune, Maharashtra
- ₹10,000 - ₹10,700 a month
- Full-time
- Microsoft Word
- Customer service
- English
Quick apply
Customer Service
Home First India —Pune, Maharashtra
- Master's degree
- Bachelor's degree
Customer (Supplier) Support Associate - German
Assent —Pune, Maharashtra
- Full-time
- Hybrid work
- English
- Microsoft Office
- Bachelor's degree
- Paid time off
Client Support Specialist - Tax - AMI - TAX - Indirect Tax - Core - Pune
EY —Pune, Maharashtra
2d
Client Support Specialist - Tax - National - TAX - ITTS - Advisory - Pune
EY —Pune, Maharashtra
2d

Related jobs to explore

Based on your search for customer service representative

Associate Center Manager
Cultfit —Pune, Maharashtra
This role requires strong ownership, customer centricity, and a passion for creating an energetic, service-driven fitness environment.
₹25,000 - ₹28,000 a month
Quick apply
12d
Associate Service Desk Analyst
HealthEdge —Pune, Maharashtra
Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential…

I want to receive the latest job alerts for customer service representative in katraj pune maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative jobs near katraj pune maharashtra

Customer Service Representative jobs in Pune, Maharashtra

Customer Service Representative jobs in Igi Airport, Delhi, Delhi

Customer Service Representative jobs in Whitefield, Bengaluru, Karnataka

Customer Service Representative jobs in Punjab

Customer Service jobs in Jammu And Kashmir

Two Wheeler Service jobs in Pune, Maharashtra

Customer Service Representative jobs in Vile Parle, Mumbai, Maharashtra

Client Services Specialist jobs in Jp Nagar, Bengaluru, Karnataka

Client Services Specialist jobs in Ellisbridge, Ahmedabad, Gujarat

Sutherland Global Services, Bangalore jobs in Kochi, Kerala

Catering Services jobs in Hyderabad, Telangana

Client Services Specialist jobs in New Delhi South Ext Ii, Delhi, Delhi

Client Services Specialist jobs in Chennai, Tamil Nadu

Tata Consultancy Services, Walkin jobs in Chennai, Tamil Nadu

Work From Home Customer Support jobs in Chandigarh, Chandigarh

Medical Representative jobs in Ghaziabad, Uttar Pradesh

Sun Pharma, Medical Representative jobs in West Bengal

Customer Service Representative jobs in K. R. Puram, Bengaluru, Karnataka

Customer Service jobs in Tiruchchirappalli, Tamil Nadu

Customer Service Representative jobs in Chandigarh, Chandigarh

Senior Associate, Client Services

Data Axle -
Pune, Maharashtra

Apply Now

Job details

Contractual / Temporary

Qualifications

Computer Science
Direct marketing
Salesforce
Research
Microsoft Office
Master's degree
Bachelor's degree
SAN
Marketing

Full job description

Data Axle Inc. has been an industry leader in data, marketing solutions, sales, and research for over 50 years in the USA. Data Axle now has an established strategic global centre of excellence in Pune. This centre delivers mission critical data services to its global customers powered by its proprietary cloud-based technology platform and by leveraging proprietary business and consumer databases.

Data Axle India is recognized as a Great Place to Work! This prestigious designation is a testament to our collective efforts in fostering an exceptional workplace culture and creating an environment where every team member can thrive.

General Summary:

Senior Associate, Client Services will assist and support the daily running of sales programs and procedures. This may include or or more of the following tasks: (1) Order entry; (2) high-level date solutions support and working on special project to satisfy the needs of the division.

Roles & Responsibilities:

Strong understanding of Data Axle processes, data assets and be able to serve as an expert in the use of Data Axle systems, products and services.

Manage, confirm, and prioritize incoming order Ensure requests are properly understood and executed.

Set up and launch count inquiries in relevant platform with complex segmentation to determine maximum and targeted audiences.

Provide administrative support to sales, account managers, and

Must have the skills necessary to create, collect and maintain all order documentation, including but not limited to delivery schedules, FTC orders, order forms and other internal tracking sheets as required.

Maintain logs, monitor, and track customer concerns including documentation of customer interactions

Request and review and understand all required order documentation (contracts, approvals, credit applications, billing documentation, etc.).

Strong knowledge of direct marketing standard practices with the ability to review and approve sample mail pieces and/or telemarketing scripts for all sensitive data orders.

Coordinate approvals for FTC consumer orders with phone numbers, obtaining either waiver or Subscription Account Number (SAN).

Provide service and trouble-shooting support required by customers and continually research and implement best practice protocols.

Follow Company policies and procedures required to maintain a safe work

Must be able to work in the Pune office during evening and/or overnight shifts

Maintain customer relationship management system (Salesforce.com)

Serve as backup for other team

Provide administrative support as assigned by

Perform other miscellaneous duties as assigned by

Requirements:

Qualifications:

Bachelor's degree and/or Master's degree in Computer Science or equivalent with 3+ years of

Must be able to handle given workload quickly and with a high degree of

Proven ability to effectively handle multiple priorities in a timely manner while maintaining integrity of

Ability to review order data, offer options and resolve

Proficient with Microsoft Office and various Internet

Excellent command over communication with the ability to communicate with individuals in an articulate, professional manner.

Quick learner that can accomplish given tasks with minimal amount of

Strong sense of self-motivation to accomplish multiple tasks with a high degree of accuracy and

Ability to work independently or as part of a

Ability to work under pressure, prioritize, meet organizational deadlines, and multi-task while maintaining quality of work product.

This position description is intended to describe the duties most frequently performed by an individual in this position. It is not intended to be a complete list of assigned duties but to describe a position level.

Disclaimer:

Data Axle India follows a merit-based employee recruitment practice with extensive screening steps. Data Axle India does not charge/accept any amount or security deposit from job seekers during the recruitment process.

Job Seekers are requested to be aware of unsolicited or fraudulent communication regarding a job offer or an interview call against payment of money, please stay alert. All Data Axle India jobs are published on the Careers page ofits website and/or on its LinkedIn profile. Interested job seekers may access the same and apply directly.

If you believe you have been a victim of recruitment fraud, you are requested to approach law enforcement agencies immediately.

Apply Now

Refine Your Search

customer service representative jobs in katraj pune maharashtra

Senior Associate, Client Services

Business Associate - Customer Service

Customer Service

Customer (Supplier) Support Associate - German

Client Support Specialist - Tax - AMI - TAX - Indirect Tax - Core - Pune

Client Support Specialist - Tax - National - TAX - ITTS - Advisory - Pune

Related jobs to explore

I want to receive the latest job alerts for customer service representative in katraj pune maharashtra

Explore jobs in more locations

General Summary:

Roles & Responsibilities:

Qualifications:

Disclaimer:

Jobseeker tools

Employer Tools

Browse

Stay Connected