Surajpur Uttar Pradesh Executive assistant to managing Jobs – 96 Open Jobs Today

3883834-Manager
EXL Service —Noida, Uttar Pradesh
- Full-time
- Customer service
- Bachelor's degree
- Team management
3848629-Senior Executive
EXL Service —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
- Analysis skills
- Bachelor's degree
Assistant F&B Manager
Radisson Hotel Group —Noida, Uttar Pradesh
- Full-time
Quick apply
[Software Services] : AVP - Sales
Vinove —Noida, Uttar Pradesh
- Full-time
- Azure
- Sales
- Master's degree
Quick apply
Senior Digital Marketing Manager
SynapseIndia —Noida, Uttar Pradesh
- Marketing
- Master's degree
- Business development
- Health insurance
Senior Executive-Back-End/Non Voice Transaction Processing-Claims
EXL Service —Noida, Uttar Pradesh
- Full-time
- Bachelor's degree
3848419-Executives
EXL Service —Noida, Uttar Pradesh
- Weekend availability
- Bachelor's degree
- Accounting
- Communication skills
Publication Co-Ordinator (Managerial Position)
MBA Journals —Noida, Uttar Pradesh
- Master's degree
- MBA
Team Lead - Digital Marketing August 2026 Sector 6, Noida
DigiVersal Consultants —Noida, Uttar Pradesh
- Management
- Analysis skills
- Presentation skills
Assistant Vice President - Business Continuity and Cyber Resiliency
EXL Service —Noida, Uttar Pradesh
- Full-time
- Communication skills
Jr. Digital Marketing Executive
Divya Padma Infosystem LLP —Noida, Uttar Pradesh
- ₹10,000 - ₹15,000 a month
- Full-time
- Marketing
- Bachelor's degree
- Organisational skills
Quick apply
9h
Pantry Assistant / F&B Trainee
YGR Asset Management —Noida, Uttar Pradesh
- ₹21,000 - ₹24,000 a month
- Full-time
- Hospitality
- Bachelor's degree
- In-person
- Paid time off
- Paid sick time
Quick apply
4h

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3883834-Manager

EXL Service -
Noida, Uttar Pradesh

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Job details

Full-time

Qualifications

Customer service
Lean
Information security
Bachelor's degree
Team management
Leadership
Communication skills

Full job description

Job Description: Essential Functions: Would be responsible to meet client SLA's i.e., Productivity, Quality and TAT Develop strategies on the floor for reducing attrition and improving employee satisfaction. Stay in touch with people and have the pulse of how they think and what needs to be done to influence them Documented monthly performance review of Agents and Assistant Managers / Lead Assistant Managers Executive quarterly and annual appraisals of Agents and Assistant Managers / Lead Assistant Managers and consequent development processes effectively. Appraisal of Agents based on evaluation of metrics performance and of non-metrics-based parameters. Mentor Agents and TL Drive reward and recognition activity on the floor. Get participation and create enthusiasm. Drive process improvement activity on the floor using process excellence methodology. Be the champion for improvement on the floor. Identify areas for improvement, scope projects and involve relevant others. Create enthusiasm for the processes Review Performance of the KPIs on a near term basis and develop plans for improvement in performance. Act as primary point of contact for client’s operations leadership. Lead governance calls, performance reviews, and escalations. Ensure proactive communication around volumes, exceptions, and systemic issues. Participate in client audits, due diligence, and process walk-throughs. Ensure compliance with internal policies and procedures, external regulations and information security standards Drive adherence to standard operating procedures (SOPs) and perform regular quality audits. Mitigate operational risks through robust process documentation and exception management. Play a significant role in long-term planning, including an initiative geared toward operational excellence. Continue to build additional knowledge and understanding of the client’s business Responsible for meeting close task deadlines with high accuracy and minimal rework Identify and drive process optimization, automation, and cost-efficiency initiatives. Support transition of new processes and clients including training, SOP creation, and stabilization. Collaborate with QA, training, and transformation teams for long-term improvements. Performance Parameters: Employee Satisfaction, people development and morale Attrition within target levels Improvement in quality and productivity Process performance – as per KPIs over the month Client Satisfaction Primary Internal Interactions: Client and other stake holders Internal Management Team Internal Support functions Education Requirements / Work Experience / Skill Set: Graduate with 10 +Yrs. Experience, minimum 4-5 years of experience in US Retirement Insurance domain and team management. Excellent people manager, open to direction with positive collaborative work style & commitment to get the job done Must be able to effectively communicate with client through conference calls and e-mails Capability to conduct an appraisal discussion and assess different levels of performance and potential. Capability to communicate with large teams. Process Excellence Methodology Reasonable level of business perspective regarding the internal functioning of BPO/EXL Good networking capability and Client facing skills Excellent communication, stakeholder management, and leadership skills. Experience managing night shift teams and SLA-driven environments. Interpersonal, Analytical and Logical Reasoning Six Sigma Green Belt / Lean Process Improvement (preferred) Value & Behavior: Customer Service Orientation Quality Orientation Attention to detail Leadership traits and behavior

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Refine Your Search

executive assistant to managing jobs in surajpur uttar pradesh

3883834-Manager

3848629-Senior Executive

Assistant F&B Manager

[Software Services] : AVP - Sales

Senior Digital Marketing Manager

Senior Executive-Back-End/Non Voice Transaction Processing-Claims

3848419-Executives

Publication Co-Ordinator (Managerial Position)

Team Lead - Digital Marketing August 2026 Sector 6, Noida

Assistant Vice President - Business Continuity and Cyber Resiliency

Jr. Digital Marketing Executive

Pantry Assistant / F&B Trainee

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