Chembur Mumbai Maharashtra Senior customer service representative Jobs – 81 Open Jobs Today

HR Officer
Regenesys —Navi Mumbai, Maharashtra
- Email
- Human resources
PHI - Lead Business Analyst- Product
Prudential plc —Mumbai, Maharashtra
- Full-time
- Communication skills
- SDLC
Field Service Engineer
ABB India Limited —Mumbai, Maharashtra
- Online application
- English
- Machine learning
- In-person
Quick apply
Deputy Project Leader - Mumbai, India
M.C. Dean, Inc —Mumbai, Maharashtra
- ₹5,00,000 a year
- Full-time
- B.Sc
- Engineering
- Microsoft Office

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Customer Service Representative - Sales Voice Process (International)
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Sam Dsouza —Lower Parel, Mumbai, Maharashtra
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HR Officer

Regenesys -
Navi Mumbai, Maharashtra

Apply Now

Job details

Qualifications

Sage
.NET
Human resources

Full job description

JOB DESCRIPTION – Internal and External Immigration Officer

Key Performance Areas

HR Compliance:

Adhere to and maintain HR processes and procedures
Recruitment Selection and Onboarding
Provide the end-to-end recruitment process, including opening and maintenance of staff files

Labour relations:

Provide consistent and accurate support to HR Dept
Maintain staff and organizational data accurate and “cleaned” where required
Attend to all General HR Administration
Support HR Projects administration

Tasks/Activities:

Adhere to and maintain HR processes and procedures
Check that staff movements are captured correctly and in line with the approved organogram
Provide employees with relevant and valid job descriptions
Create, implement, and maintain confidential, accurate and updated record keeping and document control of employee information in alignment with legislation (e.g POPIA etc)
Draft accurate confirmation of employment letters, role change letters, transfer letters; promotions etc.
Provide accurate collection, consolidation and reporting of employee data for the Labour Department requirements (EEA; COIDA; WSP; BBBEE; LRA and BCEA)
Keep yourself abreast with DoL critical Skills list for accurate adherence and compliance with Immigration legislation
Recruitment Selection and Onboarding Provide the end-to-end recruitment process, including opening and maintenance of staff files
Adhere to the policies and operating procedures for transfers, referrals, and internal/external hiring among others
Advertise, source, conduct screening of suitably competent candidates including vetting them
Administer and facilitate the effective completion of relevant paperwork in alignment to recruitment processes/procedures
Draft Employment offer letters and Contract of employment for staff
Coordinate a smooth onboarding process for employees
Facilitate all disciplinary processes as well prepare the portfolio of evidence
Sit in as HR Representative during formal labour procedures
Daily consulting
Provide necessary data required for external and internal reporting.
Keep track of leave data and compliance and report any anomaly
Provide detailed data and for analysis of strategic focus areas for interpretation as and when requested by HRBP and management (e.g recruitment; headcounts; terminations; loans; counselling; leave; overtime etc.)
Administer regular clean ups on HR Systems to ensure data accuracy and relevance
Breach the gap between employees and the payroll department by providing information and answering employee questions about payroll related matters
Perform monthly administration of the payroll function (salary adjustments; role changes; transfers; employee onboarding and offboarding)
Submit all Payroll inputs accurately and within set deadlines and follow up on queries or outstanding issues
Maintain accurate employee records and ensure that all mandatory requirements on Sage (HRIS) are captured
Monitor the leave of employees- Annual; Sick; Study and Maternity Leave, leave carry overs as well as unpaid leave (capture on sage and assist with necessary documentation)
Maintain accuracy and confidentiality regarding salaries and payments of staff
Distribution of payslips and follow ups with payroll for those who have not received.
Comply with applicable remuneration legislations required for deductions and overtime
Coordinate compulsory medical insurance membership
Update and Record employee information regarding staff beneficiary details
Provide information; guidance and support to employees on the company benefit profile in support to the HRBP
Function as a liaison between employees and service providers with pension fund and group life cover changes, claims or queries.
Attend to all General HR Administration
Draft confirmation of employment letters, role change letters, transfer letters; promotions etc.
Perform regular HR checks to ensure no audit findings in HR administration.
Assist HRBP with employee wellness initiatives
Facilitate counselling and drug testing procedures
Facilitate workshops and site visits with service providers for staff awareness and wellbeing
Function as a point of contact to all internal walk ins and external stakeholders regarding HR related concerns, queries and processes
Deliver optimal customer service to internal/external customers
Provide HRBPs with necessary communication of employees, team leaders, supervisor and managers.
Share stakeholders feedback with team members to ensure customer service is continuously improved.
Support HR Projects administration
Support the HRBP and senior management on specific HR related projects in terms of presentations, reports, research, logistics and coordination

Additional Job Requirements

Accuracy and attention to detail
Great sense of urgency
Sufficiently skilled in reporting and use of Excel

Essential Qualifications

Matric
Relevant Qualification in Human Resources
Essential Experience 2-3 Years experience in a Human Resources Environment

Attributes

Approachable and hospitable
Presentable at all times
Excellent attention to detail
Able to work independently
Self-motivated
Ability to work under pressure
Team player

Email your CV to [email protected]

Apply Now

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senior customer service representative jobs in chembur mumbai maharashtra

HR Officer

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