Park Circus Kolkata West Bengal Team leader customer service Jobs – 160 Open Jobs Today

Customer Service Associate – Kolkata
Fusion CX —Kolkata, West Bengal
- Full-time
- Customer service
- English
- Bachelor's degree
Solution Architect Senior Manager
Accenture —Kolkata, West Bengal
- Full-time
- Salesforce
- Bachelor's degree
Quality Analyst|International|29082025
TGBPL TP India - IBU —Kolkata, West Bengal
- Full-time
- Remote
- Bachelor's degree
- Work from home
Service Delivery Leader - F&A - I2C 4D
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Microsoft Excel
- English
- Finance
Quick apply
1d
Head – Finance & Accounts
Peerless Securities —Kolkata, West Bengal
- Full-time
- Finance
- Analysis skills
- Bachelor's degree
- Health insurance
Senior Business Analyst
Unified Infotech —Kolkata, West Bengal
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Business analyst or business development manager
HTSM Technologies —Kolkata, West Bengal
- Computer Science
- Sales
- Master's degree
Lead User Experience Designer - Healthcare
Hyland —Kolkata, West Bengal
- Full-time
- Travel
- Agile
- AI
Engagement Executive | 15+ years | Kolkata
Capgemini —Kolkata, West Bengal
- Accounting
- AI
- Communication skills
14d
Quality Analyst – Customer Experience & Compliance (WFO, Kolkata)
Fusion CX —Kolkata, West Bengal
- Customer service
- Microsoft Office
- Analysis skills
Team Leader – Collections (Financial Products) – Kolkata
Fusion CX —Kolkata, West Bengal
- Sales
- Communication skills
External Hiring|Executive TA - Intern(3 Months)|International|26072026
TGBPL TP India - IBU —Kolkata, West Bengal
- Remote
- Bachelor's degree
- Internship
- Work from home
Engagement Executive | 15+ years | Kolkata
Capgemini Sogeti —Kolkata, West Bengal
- Accounting
- AI
- Communication skills
14d
Solution Architect Associate Manager
Accenture —Kolkata, West Bengal
- Full-time
- Salesforce
- Bachelor's degree
Data Management Lead
TCG Digital —Kolkata, West Bengal
- Email
- Computer Science
- Master's degree
- SQL
Principal Strategy Consultant
Ericsson —Kolkata, West Bengal
- Engineering
- Master's degree
- Business development
Branch Manager - North East
Stanley Black & Decker —Kolkata, West Bengal
- Full-time
- Sales
- Bachelor's degree
- Diploma
4h
Sales Manager - Gujarat & MP (Ahmedabad)
Leica Biosystems —Kolkata, West Bengal
- Full-time
- Remote
- Salesforce
- Master's degree
- Bachelor's degree
- Paid time off
- Work from home
13d
Senior Cloud Specialist (Incident and Change Management)
Hyland —Kolkata, West Bengal
- Full-time
- Remote
- Bachelor's degree
- Communication skills
Kolkata|Kolkata|AX H|QA|07-Jul-25
TGBPL TP India - DBU —Kolkata, West Bengal
- Full-time
- Remote
- Bachelor's degree
- Work from home

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Customer Service Associate – Kolkata

Fusion CX -
Kolkata, West Bengal

Apply Now

Job details

Permanent | Fresher | Full-time

Qualifications

Customer service
English
Bachelor's degree
Typing
Hindi
Communication skills

Full job description

Ready to make a meaningful impact on customer experience in a dynamic environment? Fusion CX is hiring Customer Service Associates in Kolkata, and we’re looking for motivated individuals to join our team. With a commitment to quality and inclusivity, Fusion CX provides an excellent opportunity to grow your skills and career. If you’re a woman seeking customer service associate jobs in Kolkata and ready to support customers through voice, chat, and email channels with a passion for problem-solving, apply now for this job vacancy in Kolkata and start your journey with us!

Job Descriptions

Role & responsibilities Customer Service Associate in Fusion CX Kolkata:

Manage Voice Support, Chat, and Email applications for Customer Support
Answer customer inquiries and resolve issues
Researching required information using available resources.
Handling and resolving customer complaints regarding product sales and customer service problems.
Provide product and service information.
Processing forms, orders, and applications requested by the customers.
Identifying and escalating priority issues and reporting them to management as needed.
Following up on complicated customer calls where required.
Completing call notes and call reports as necessary and updating them in the CRM.
Obtaining and evaluating all relevant data to handle complaints and inquiries.
Documenting details of comments, inquiries, complaints, and actions taken.

Job Requirements

Preferred candidate profile for Customer Service Associate role in Kolkata:

Bachelor’s degree
6 months to 1 year of customer service experience
Freshers are also welcome.
Excellent communication skills, including verbal/Written with proper grammar in English and Hindi
Good computer and typing (28-30 wpm) skills
Candidates pursuing their graduation from distance learning can also apply, but they must ensure that examinations are after 06 months from the date of joining.

Why Join Fusion CX?

At Fusion CX, we are dedicated to creating positive and inclusive customer experiences through the dedication of our team members. Here’s why Fusion CX is the right place for you:

Diversity & Inclusivity: We value a supportive environment where all employees thrive, making this role exclusive to women.
Career Advancement: As a growing company, Fusion CX provides opportunities for professional development and growth within the customer service field.
Competitive Benefits: Enjoy a fixed CTC with added perks in a full-time, permanent role.

Don’t miss the chance to join a leader in customer experience transformation. Start your career journey with Fusion CX in Kolkata as a Customer Service Associate and take on a rewarding role in customer service. Apply now for one of the top customer service associate jobs in Kolkata to make an impact and grow your career with a CX transformation company!

Apply Now

Refine Your Search

team leader customer service jobs in park circus kolkata west bengal

Customer Service Associate – Kolkata

Solution Architect Senior Manager

Quality Analyst|International|29082025

Service Delivery Leader - F&A - I2C 4D

Head – Finance & Accounts

Senior Business Analyst

Business analyst or business development manager

Lead User Experience Designer - Healthcare

Engagement Executive | 15+ years | Kolkata

Quality Analyst – Customer Experience & Compliance (WFO, Kolkata)

Team Leader – Collections (Financial Products) – Kolkata

External Hiring|Executive TA - Intern(3 Months)|International|26072026

Engagement Executive | 15+ years | Kolkata

Solution Architect Associate Manager

Data Management Lead

Principal Strategy Consultant

Branch Manager - North East

Sales Manager - Gujarat & MP (Ahmedabad)

Senior Cloud Specialist (Incident and Change Management)

Kolkata|Kolkata|AX H|QA|07-Jul-25

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