Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
The Team Our Engineering & Tech Operations team builds and operates complex solutions for global business challenges that cross cultures, legal jurisdictions, and impacts millions of people and businesses every day. We hire people with a broad set of skills and people who want to work on creating never-been-done-before solutions at scale while ensuring world-class reliability and security. Our Agreement Cloud is a revolutionary solution that changes the way people live, work, and come to agreement.
This position is an individual contributor role reporting to the Sr. Manager, IT Integrations.
Responsibility
Lead the architecture, design, and implementation of high-performance backend services and integration solutions using the MuleSoft Anypoint Platform and Java/Other OOP language
Champion "API-led connectivity" by designing and managing the lifecycle of Experience, Process, and System APIs (REST/RAML/OAS)
Write complex, efficient, and maintainable backend code for core business logic, including advanced DataWeave transformations and custom Java components
Collaborate with Architects and Product Managers to translate business requirements into technical specifications and scalable system designs
Serve as the technical anchor for the team: mentor junior engineers, conduct rigorous code reviews, and enforce coding standards and security best practices
Design and implement cloud-native architectures involving microservices, API Gateways, and containerization (Docker/Kubernetes)
Analyze and resolve critical performance bottlenecks in API throughput and backend processing
Manage and optimize CI/CD pipelines (Github SaaS, etc.) for automated testing and deployment of MuleSoft applications and Java services
Ensure all solutions strictly adhere to security protocols (OAuth2, mTLS, OIDC) and data governance standards
Stay ahead of the curve on backend trends, integration patterns (Event-Driven, Pub/Sub), and the Anypoint Platform roadmap
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
Basic
Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field
10+ years of professional experience in software development, with a deep focus on backend engineering and enterprise integration
3+ years of hands-on experience specifically with MuleSoft Anypoint Platform (Mule 4, API Manager, Runtime Manager)
Strong proficiency in Object-Oriented Programming, specifically Java and the Spring Boot framework
Demonstrable expertise in DataWeave 2.0 for complex data mapping and transformation
Solid understanding of microservices architecture, software engineering principles, data structures, and algorithms
Experience with database technologies (SQL flavors like PostgreSQL/Oracle and NoSQL like MongoDB)
Working knowledge with cloud platforms (AWS, Azure, or GCP) and serverless concepts (Lambda/Functions)
Experience with version control systems (e.g., Git) and branching strategies
Preferred
MuleSoft Certified Platform Architect or Integration Architect (Highly preferred)
AWS Certified Solutions Architect (Associate or Professional)
Background in building Event-Driven Architectures using tools like Kafka, or Anypoint MQ
Experience working in a “Zero Trust” Regulatory, Compliance environment
Experience with SAAS ecosystem integrations (Salesforce, Workday, Oracle, Snowflake)
Familiarity with Service Mesh (Istio, Linkerd) and API Governance
Familiarity with GraphQL design and implementation
Experience with Agile/Scrum methodologies and leading sprint planning
Ability to multi-task and lead technical initiatives in a fast-paced environment
Excellent problem-solving skills with a history of debugging complex distributed systems
Strong communication skills to articulate technical decisions to non-technical stakeholders
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at
[email protected].
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at
[email protected] for assistance.
