Tangra Kolkata West Bengal Customer relations Jobs – 108 Open Jobs Today

Sales CES Services India (Eastern Region)
Continental —Kolkata, West Bengal
- Online application
- Salesforce
- Bachelor's degree
Restaurant and Lounge Manager
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- 12th Pass
- Restaurant
- Communication skills
Data Architect - Data Engineering 4D
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Hybrid work
- Azure
- Oracle
- Computer Science
Quick apply
14d
Restaurant Manager
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- B.Sc
- 12th Pass
- Bachelor's degree
9d
Service Delivery Leader - F&A - I2C 4D
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Microsoft Excel
- English
- Finance
Quick apply
1d
Business Finance (BFM)
Wipro Limited —Kolkata, West Bengal
- Communication skills
22h
Inspection Engineer - Electrical
Bureau Veritas —Kolkata, West Bengal
- Full-time
- Electrical experience
- Bachelor's degree
- Diploma
Head Chef
AGeiS HR Consulting LLC. —Kolkata, West Bengal
- ₹20,000 - ₹30,000 a month
- Weekend availability
- Bachelor's degree
- In-person
- Diploma
- Food provided
Quick apply
14d
Pastry Chef
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- B.Sc
- 12th Pass
- Bachelor's degree
Jr. Sous Chef - Pastry
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- Hospitality
- 12th Pass
- Communication skills
Sous Chef
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- B.Sc
- 12th Pass
- Bachelor's degree
2d
Management Trainee - Order to Cash (Credit)
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Oracle
- ERP systems
- English
Quick apply
Management Trainee - Order to Cash (Adjustments)
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Oracle
- ERP systems
- English
Quick apply
Assistant Manager - Order to Cash (Credit)
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Oracle
- ERP systems
- English
Quick apply
Management Trainee - Record to Report (Generalist)
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Oracle
- ERP systems
- English
Quick apply
Management Trainee], [Record to Report]!
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Hybrid work
- Oracle
- ERP systems
- English
Quick apply
PD-AP
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- ERP systems
- English
- Finance
Quick apply
Sr. Associate - F&A - R2R 5B
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- English
- Finance
- Master's degree
Quick apply
Specialist - F&A - R2R 4B
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Oracle
- ERP systems
- English
Quick apply
7d
AM-RTR
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Oracle
- ERP systems
- English
Quick apply

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Sales CES Services India (Eastern Region)

Continental -
Kolkata, West Bengal

Apply Now

Job details

Qualifications

Salesforce
Bachelor's degree
Less (style sheet language)
Account management

Full job description

Your tasks

As the Sales CES Service India (Eastern Region), responsibilities include the management and growth of existing key customers, along with acquisition of new strategically important customers within your defined sales region. With focus on the Mining and Mineral processing industries, support development and execute strategies and actions in alignment with APAC management team for the growth of ContiTech sales, margin and market share. Research and map customer operations, processes, and key stakeholders, to build knowledge, trust, and strong customer relationships across multiple levels of the customers organisation. With a customer centric approach, create awareness of the full range of ContiTech Services product and capabilities, utilising support from application engineering, product management, marketing, pricing, customer service and supply chain to propose, acquire and execute product and/or service-related solutions which deliver measurable value to the customer, establishing ContiTech as the preferred partner of choice in the market.

Account and Sales Strategy Execution

Ensure profitable business in the assigned customer region
Ensure sales target are achieved/exceeded in the assigned customer region
Support development and implementation of regional strategy and monitoring of KPI's
Focus on strategic customer and new business opportunities, portfolio mangement and market developments
Increase profitable sales with established market and identify and grow new markets

Customer Intelligence

Build up customer-specific knowledge of operation and processes Identification of key decision-makers (all levels)
Identification and mapping of key decision-makers and influencers (all levels)
Share customer intelligence, provide briefing reports to management
Present customer status and report on regular basis via Salesforce CRM tool
Customer satisfaction studies on segment, BA, CT level

Customer Relationships

Responsibility for customer acquisition; managing contracts and business proposals
Commerical negotiation in alignment with segment strategy;
Maintaining customer expectations while aligning with corporate standards;
Escalation of customer issues & specific requests;
Develop and maintain strategic and cooperative relationship with customer in the assigned business area to support the segment strategy
Aligning customers demand to corporate standards
Ensure close customer relation management within boundaries set by compliance

Representation of the Segment / Business Area

Representing the regional business to major stakeholder, major customers, Industry Associations, International Trading Groups, government agencies, and similar groups in order to secure the interests of the Segment/Business Area/Continental AG
Represent ContiTech/Continental AG at customer events in assigned business area

Quality

Assure standards and quality guidelines (internal and external), quality awareness, customer quality targets
Secure the Continental Code of Conduct and Compliance to all legal requirement

Reporting

Maintain customer contact details and tracking of all sales activities associated with region utilising Salesforce CRM tool
Continuously evaluates performance according defined Key Performance Indicators (KPIs) and Operating Figures
Summarizes and completes reporting within the local Organization and publishes reporting results
Provide detailed market information for budget preparation purposes
Particpate in status update meetings with Management (e.g. quote status, customer visits and growth opportunities)

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Your profile

Minimum Bachelor degree (engineer, business or comparable)
5+ years of experience in areas of Sales, Account Management in Material Handling Industry related to conveyor systems
Proven track record in customer interaction within the industrial sector
Ideally international work experiences, collaboration with people from different countries

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Our offer

Ready to drive with Continental? Take the first step and fill in the online application.

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About us

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2023, Continental generated preliminary sales of €41.4 billion and currently employs around 200,000 people in 56 countries and markets.

ContiTech is one of the world's leading industry experts. Far beyond our roots as a rubber products manufacturer, we offer connected, environment-friendly, safe and convenient industry and service solutions using a range of materials for off-highway applications, on rails and roads, in the air, under and above the ground, in industrial environments, for the food industry and the furniture industry. As a group sector of Continental, ContiTech currently employs more than 40,000 people in 40 countries and regions and is active as a global industrial partner in Asia, Europe, North America and South America.

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Keyfacts

Job ID
REF88390D

Location
Kolkata

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Leadership level
Leading Self

Job flexibility
Onsite Job

Legal Entity
Phoenix Conveyor Belt India Private Ltd.

Apply Now

Refine Your Search

customer relations jobs in tangra kolkata west bengal

Sales CES Services India (Eastern Region)

Restaurant and Lounge Manager

Data Architect - Data Engineering 4D

Restaurant Manager

Service Delivery Leader - F&A - I2C 4D

Business Finance (BFM)

Inspection Engineer - Electrical

Head Chef

Pastry Chef

Jr. Sous Chef - Pastry

Sous Chef

Management Trainee - Order to Cash (Credit)

Management Trainee - Order to Cash (Adjustments)

Assistant Manager - Order to Cash (Credit)

Management Trainee - Record to Report (Generalist)

Management Trainee], [Record to Report]!

PD-AP

Sr. Associate - F&A - R2R 5B

Specialist - F&A - R2R 4B

AM-RTR

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