Fateh Nagar Hyderabad Telangana Customer service representative Jobs – 111 Open Jobs Today

Sr. Associate - Customer Care - Voice 5B
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
Specialist - Customer Care - Voice 4A
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
Specialist - Customer Care - Voice 4B
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply

Other jobs to consider

Find your next job by exploring related positions.

Senior Customer Care Executive (Tamil/Kannada)
Punarjan Ayurveda Pvt Ltd —Kukatpally, Hyderabad, Telangana
Minimum graduation with *5-10 years of experience in customer care in sales process*. Meet target oriented and customer service team sales targets and call…
₹25,000 - ₹35,000 a month
Quick apply
Front Office Executive
Hotel Silver Cle —Madhapur, Hyderabad, Telangana
Or 6 months Industrial training in a 5 star hotel. Check-in, Check-out, Making Reservations, Managing Reservations from OTAs, Interacting with Guests and…
₹16,000 - ₹25,000 a month
Quick apply

I want to receive the latest job alerts for customer service representative in fateh nagar hyderabad telangana

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative jobs near fateh nagar hyderabad telangana

Senior Customer Support Representative jobs in Hyderabad, Telangana

Work From Home Flipkart, Customer Care Executive jobs in Mansarovar, Jaipur, Rajasthan

Customer Care Executive jobs in Chandigarh, Chandigarh

Senior Customer Support Representative jobs in Bengaluru, Karnataka

Senior Customer Support Representative jobs in Chennai, Tamil Nadu

Senior Accountant jobs in Pune, Maharashtra

Senior Accountants jobs in Coimbatore, Tamil Nadu

Customer Support jobs in Patna, Bihar

Customer Care Specialist jobs in Kirti Nagar, Delhi, Delhi

Customer Care Specialist jobs in Remote

Animal Care jobs in Bannerghatta National Park, Karnataka

Patient Care jobs in Kolkata, West Bengal

Customer Care Specialist jobs in Rajkot, Gujarat

Customer Care Specialist jobs in Maya Puri, Delhi, Delhi

Swiggy, Customer Service Work From Home jobs in Tamil Nadu

Customer Care Specialist jobs in Dlf Ph Iii, Gurugram, Haryana

Pharma ,health Care jobs in Vijayawada, Andhra Pradesh

Customer Care Executive jobs in Lucknow, Uttar Pradesh

Customer Care Specialist jobs in Banjara Hills, Hyderabad, Telangana

Customer Service jobs in Madgaon, GOA

Sr. Associate - Customer Care - Voice 5B

Genpact India Pvt. Ltd. -
Hyderabad, Telangana

Quick apply

Job details

Full-time

Qualifications

Customer service
English
Technical support
Bachelor's degree
IT
Business Administration
Fraud prevention and detection
BA
Banking
Marketing
Information Technology

Full job description

Sr. Associate - Customer Care - Voice

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities: Monitor and support activities to ensure adherence to service level agreements (SLAs). Track real-time agent schedule alignment and optimize breaks proactively. Conduct root cause analysis for SLA deviations and support development of corrective action plans. Manage daily exception requests and update agent schedules accordingly. Coordinate entitlement planning and scheduling to ensure workforce efficiency. Generate and analyze efficiency reports to identify trends and improvement areas. Participate in centralized or site-level management meetings as required. Support process improvement initiatives including Lean and Six Sigma projects. Execute other tasks as assigned to support business operations. Engage with operations teams to discuss performance, scheduling, and workforce planning. Navigate multiple systems and tools to manage real-time floor operations effectively.

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Hospitality Management, Bachelors - Information Technology, Bachelors - Marketing

Certifications

Customer Experience Certification (COPC) - COPC Inc.COPC Inc., Professional Customer Service - SMG/KRC Poland Human ResourcesSMG/KRC Poland Human Resources

Required Skills

Banking Capital Markets, Customer Care, Customer Experience (CX), Customer Service, Data Analytics, Fraud Detection, Fraud Disputes, Sales, Technical Support

Language

English (Required), English (Required)

Language Proficiency -

Intermediate - B1

Additional Job Location -

Job Type

Regular

Master Skill List -

Customer Care - Voice

Remote Type -

Office

Work Shift -

Night Job (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Quick apply

Refine Your Search

customer service representative jobs in fateh nagar hyderabad telangana

Sr. Associate - Customer Care - Voice 5B

Specialist - Customer Care - Voice 4A

Specialist - Customer Care - Voice 4B

Other jobs to consider

I want to receive the latest job alerts for customer service representative in fateh nagar hyderabad telangana

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected