Deccan Pune Maharashtra Customer service representative Jobs – 112 Open Jobs Today

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Credence Resource Management —Kharadi, Pune, Maharashtra
- ₹25,000 - ₹45,000 a month
- Full-time
- Customer service
- English
- Master's degree
- Commuter assistance
- Health insurance
Quick apply
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Customer Care Executive- International voice and Healthcare

Credence Resource Management -
Kharadi, Pune, Maharashtra

Quick apply

Job details

Full-time
₹25,000 - ₹45,000 a month
1 hour ago

Benefits

Provident Fund
Commuter assistance
Health insurance

Qualifications

Customer service
English
Master's degree
Bachelor's degree
Hindi
Communication skills

Full job description

As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare providers in the United States to resolve patient queries and complaints.
As a Customer Service Representative, you will be responsible for taking calls on phone and resolve patient queries , complaints ,on behalf of the client.
Utilize effective verbal communication and customer service skills while communicating with customers to resolve the patient queries and escalations.
Able to manage difficult customer issues while working in a fast-paced environment
Determine the reason for escalation and best course of action to assist consumers.
Engage our consumers with the highest level of respect and dignity.
Document all resolution efforts for each account in accordance with established procedures and compliance policies.
Communicate professionally and regularly with leadership and peers on status of accounts, escalations in accordance with established standards.
Ensure all accounts in assigned lists are managed accurately and in a timely manner.
Calls are majorly inbound and over a period may move to a blended (inbound/outbound) environment. Accounts are early/mid/late - stage
Eligibility :

Freshers : Extremely Good Communication skills Experienced: Atleast 6 months of International voice process experience

Perks -

2 way cab serviceThis is a complete night shift Benefits:

Health insurance
Provident Fund

Pay: ₹25,000.00 - ₹45,000.00 per month

Benefits:

Commuter assistance
Health insurance
Provident Fund

Application Question(s):

Are you willing to work in US shifts?

What is your current in hand salary and expected salary ?how many years of exp do you have in International voice process

What is your current in hand salary and expected salary ?

*
how many years of exp do you have in International voice process

Work Location: In person

Quick apply

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customer service representative jobs in deccan pune maharashtra

Customer Care Executive- International voice and Healthcare

Client Support Specialist - Tax - National - TAX - ITTS - Advisory - Pune

Customer Service

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