Shivane Pune Maharashtra Customer service representative Jobs – 114 Open Jobs Today

Customer Service Associate III -
Allstate —Pune, Maharashtra
- 12th Pass
- Supervising experience
- Bachelor's degree
Customer Service Assistant
Space Saturn Product And Services Private Limited —Pimpri-Chinchwad, Maharashtra
- ₹25,000 - ₹30,000 a month
- Full-time
- Bachelor's degree
- In-person
Quick apply
Customer Service Representative (CSR)
Green Era Agri World —Pune, Maharashtra
- English
- Bachelor's degree
- Communication skills
Associate / Sr. Associate/ Executive - Customer Care Executive
Sahyadri Hospitals —Pune, Maharashtra
Customer Service Assistant
LaunchX Venture Pvt Ltd —Pimpri-Chinchwad, Maharashtra
- ₹20,000 - ₹34,000 a month
- Full-time
- 12th Pass
- In-person
Quick apply
13d
Client Support Specialist - Tax - National - TAX - ITTS - Advisory - Pune
EY —Pune, Maharashtra
7d
Customer Success Associate
Celoxis Technologies —Pune, Maharashtra
- Computer Science
- English
- Bachelor's degree
Associate, Client Services
Data Axle —Pune, Maharashtra
- Research
- Microsoft Office
- Bachelor's degree
Client Support Specialist - Tax - AMI - TAX - Indirect Tax - Core - Pune
EY —Pune, Maharashtra
7d
Customer Service
Home First India —Pune, Maharashtra
- Master's degree
- Bachelor's degree

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Operation / Customer Support (Technical Support )
Pramarg Softech Solutions Pvt Ltd —Katraj, Pune, Maharashtra
The Executive should have working knowledge of Software tools. The Executive Should have own Laptop, Andriod Mobile and 2 Wheeler.
₹1,80,000 - ₹3,00,000 a year
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Customer Care Executive
Conviction HR —Pune, Maharashtra
Graduate Freshers with excellent English communication skills can apply. Minimum 1 year of BPO Experience. Travel Allowance: ₹3,000/Month. Salary: Up to 6 LPA.
Up to ₹29,941.89 a month
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Customer Service Associate III -

Allstate -
Pune, Maharashtra

Apply Now

Job details

Qualifications

12th Pass
Supervising experience
Bachelor's degree
Data management

Full job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions.

Key Responsibilities

Inputs and tracks into the appropriate databases.
Remain current on new marketing campaigns in order to respond appropriately to marketing related inquiries using all available resource tool.
Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customer’s part and updates as warranted
Working knowledge of insurance policies and related processes and procedures.
Demonstrates accuracy in processing changes to customer policies based on the information provided and identifies opportunities for cross sales (if applicable).
Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the caller’s situation.
Ensure facilitation of first call resolution and customer satisfaction on all transactions handled.
Resolve routine, complex, and unique questions/issues.

Education

High School Diploma or GED (Preferred)

Experience

0-2 years experience (Preferred)

Supervisory Responsibilities

This job does not have supervisory duties.

Education & Experience (in lieu)

In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Primary Skills

Consumer Protection, Customer Data Management, Performance Management (PM), Relationship Building, Stakeholder Relationship Management

Shift Time

Shift C (India)

Recruiter Info

Shital Holambe [C]

[email protected]

About Allstate

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition.

Learn more about Allstate India here.

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customer service representative jobs in shivane pune maharashtra

Customer Service Associate III -

Customer Service Assistant

Customer Service Representative (CSR)

Associate / Sr. Associate/ Executive - Customer Care Executive

Customer Service Assistant

Client Support Specialist - Tax - National - TAX - ITTS - Advisory - Pune

Customer Success Associate

Associate, Client Services

Client Support Specialist - Tax - AMI - TAX - Indirect Tax - Core - Pune

Customer Service

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