Jadavpur Kolkata West Bengal It support engineer Jobs – 98 Open Jobs Today

Business Analyst Consultant
Sundew —Kolkata, West Bengal
- Full-time
- Presentation skills
- Bachelor's degree
- AI
SAP ABAP Developer
SuperProcure —Kolkata, West Bengal
- Full-time
- Analysis skills
- Agile
- Communication skills
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QE Lead /Architect - India
Pursuit Software —Kolkata, West Bengal
- Azure
- Computer Science
- Bachelor's degree

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Sr. Customer Support Engineer
Sysnet Global Technologies Pvt.Ltd —Unknown, West Bengal
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Business Analyst Consultant

Sundew
Kolkata, West Bengal

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Job details

Full-time

Qualifications

Presentation skills
Bachelor's degree
AI
Communication skills

Full job description

Company Overview:
Sundew is a premier digital transformation and consulting company with over 18 years of industry presence. We specialize in high-end, niche design experiences for various digital initiatives for global enterprise customers. We operate at the intersection of complex data and high-aesthetic brand storytelling, delivering sophisticated solutions for clients across the Middle East, the EU, and the USA.
As we continue to grow, we are looking for a Business Analyst Consultant who translates the client’s business objectives into technical execution for our technology team. You will join the engagement at the beginning of the project discovery stage and stay embedded through the project lifecycle, ensuring that what we propose and build is exactly what the client needs.

Key Responsibilities:
Discovery & Qualification: Support the Sales/GTM team during initial discovery calls. You will ask the right questions to uncover the client's true challenges and help qualify if the opportunity is a strategic fit.
Requirement Architecture: Facilitate workshops with clients and our team to elicit requirements. You will translate high-level objectives/ feature requirements into detailed Business Requirement Documents (BRD), Functional Specifications (FRD), and User Stories.
The Technical Bridge: Work closely with Developers and Architects to ensure technical designs align with business goals. You must be able to explain "The Why" to engineers and "The How" to clients.
Visual Storytelling: Create process maps, wireframes, and data flow diagrams using tools to help clients visualize the solution before a single line of code is written.
Backlog Management: Own the product backlog in the PM tool. Prioritize features based on ROI and business value, ensuring the dev team is always working on the most impactful tasks.
The AI Edge: Assist in identifying areas where AI/Automation can be integrated into the client’s solution to provide a competitive advantage.
UAT & Quality Gatekeeping: Lead User Acceptance Testing (UAT) with the client, ensuring the final delivery meets the agreed-upon objectives.

Required Expertise:
Experience: 3 years as a BA in an IT Services environment. Experience with international clients (US/UK/EU/MEA) is highly preferred.
Communication: Elite verbal and written communication. You must be comfortable presenting to senior business and tech stakeholders and managing expectations.
Analytical Mindset: You don't just record requirements; you challenge them to find the most efficient path to value.

Behavioral Traits (The "Consultant" Profile):
The "Smart & Presentable" Factor: You are professional, articulate, and can represent the firm’s brand in any international boardroom.
Extreme Ownership: You feel responsible for the success of the project from the first lead-gen call to the final handover.
Curiosity: You are a fast learner who stays updated on AI trends and modern tech stacks.

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