Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
As Mainframe Storage Specialist, you are responsible to provide technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.
If you thrive in a dynamic, collaborative workplace, Kyndryl provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.
Responsibilities
Adopt the given technology to meet the drift of customer and business requirements
Storage box data migration (DASD to DASD and Tape to tape) and Storage replication
Analyze and research options for collaborates with exiting external systems
Root Cause Analysis preparation and meeting Service level agreement for submission
Develop, document and maintain procedures for system utilities such as backup/restore, performance tuning and configuration of environments as well as incremental backups as required
Initialize / add new DASD volumes and Add new tape volumes. Perform the space management activities such as VTOC resizing, Defrag, Compress/Reclaim/Release/Cleaning of datasets
Manage and Define SMS rules and ACS routines along with reorganization of storage dataset (RMM/HSM CDS & Catalog file)
Disaster recovery planning and performing the recovery test (Tape recovery / DASD Replication / Tape Replication) and Managing the Copy services / GDPS
Problem determination and resolution within expected time frame
Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems
Lead daily Operations meetings provided there are no P1 incidents running
Aid with identifying problem management trends
One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.
Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Technical and Professional Expertise
9+ Years of Experience in Mainframe Storage Administration.
Experience with DASD and tape data storage solutions (Experience on DASD/Tape Configuration and Migration) for mainframes.
Candidate should possess working knowledge of Z/OS Operating System, z/OS(MVS) fundamentals, Storage fundamentals and Storage Devices.
Candidate will be expected to have good knowledge in the following areas: TSO, ISPF, JCL, VSAM, ISMF, JES2, Catalogs, Datasets (PS/PDS/PDSE/GDG), REXX, SAS, SDSF and Spool.
Candidate will be expected to have good knowledge & Experience in the following (: MF - Tape & DASD Management) areas: DFSMS, DFSMSHSM, DFSMSDSS, DFSMSDFP, DFSMSRMM, ICF Catalog, VSAM, IDCAMs, CA products (CA Disk, CA allocate and CA-1), FDR products, Omegamon XE or related Storage monitoring tools, ICKDSF, Space abends and SMF/Dcollect/BVIR reports.
Preferred Technical and Professional Experience
Bachelor’s degree in computer science or a related field.
Provides technical support activities for a production mainframe environment of multiple LPARs, CECs, DASD and VTS controllers.
Experience in Storage box data migration (DASD to DASD and Tape to tape) and Storage replication.
Candidates have to work in customer work hours- US, Europe and Asia Pacific (weekends and holidays as on call staff).
Being You
The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.
What You Can Expect
Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.
From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
