Tele-Sales Executive – Customer Success & Loan Support
Location: FA house Ist Floor Vikas Puri A - Block Near Pillar No 615
Employment Type:Full-Time
Salary: ₹15,000 – ₹25,000 Per Month + Attractive Incentives
Experience: Freshers – 3 Years
About The Role
- We're Looking For Energetic, Customer-Focused, And Goal-Oriented Individuals To Join Our Growing Team As Tele-Sales Executives.
- In This Role, You'll Be The Key Point Of Contact For Customers Throughout Their Loan Application Journey.
- You'll Help Customers Understand Loan Products, Complete Applications, Resolve Queries, And Ensure A Smooth Experience From Application To Disbursement.
- If You Enjoy Interacting With People, Building Relationships, And Growing Your Career In The Financial Services Industry, We'd Love To Hear From You.
Key Responsibilities
- Contact Customers And Explain Loan Products, Eligibility Criteria, And Documentation Requirements.
- Guide Customers through the Loan Application Process.
- Follow Up With Customers Regarding Pending Documents And Application Status.
- Resolve Customer Queries And Provide Timely Updates.
- Coordinate With Sales, Credit, And Operations Teams For Smooth Loan Processing.
- Maintain Accurate Customer Records And Interactions In CRM/Software Systems.
- Build Strong Customer Relationships And Deliver An Excellent Customer Experience.
- Handle Customer Concerns Professionally And Ensure Prompt Resolution.
- Achieve Daily Follow-Up Targets And Maintain High Customer Satisfaction Levels.
Required Skills
- Excellent Communication Skills In Hindi And English.
- Strong Customer Service And Relationship Management Abilities.
- Good Follow-Up, Coordination, And Interpersonal Skills.
- Basic Computer Knowledge Including MS Office, Email, And CRM Systems.
- Ability To Multitask And Work In A Target-Oriented Environment.
- Positive Attitude, Confidence, And Problem-Solving Mindset.
- Strong Listening And Convincing Skills.
Preferred Qualifications
- Fresher To 3 Years Of Experience In Telecalling, Tele-Sales, Customer Service,
- Banking, NBFC, Financial Services, Loan Processing, Or Customer Support.
- Experience In Handling Customer Interactions Over Phone Calls Is Preferred.
What We Offer
- Attractive Incentives With No Upper Limit On Earnings
- Cell Phone Reimbursement
- Paid Sick Leave & Paid Time Off (PTO)
- Career Growth & Internal Promotion Opportunities
- Professional Training & Skill Development
- Performance-Based Rewards & Recognition
- Friendly, Supportive & Growth-Oriented Work Culture
Why Join Us?
✔ No Aggressive Or Pressure-Based Calling Environment
✔ Opportunity To Build A Career In The Financial Services And Lending Industry
✔ Learn Customer Handling, Sales, Communication, And Relationship Management Skills
✔ Work With A Young, Energetic, And Supportive Team
✔ Grow Your Income Through Performance-Based Incentives
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Paid sick time
- Paid time off
Work Location: In person
