Ghorpadi Pune Maharashtra Desktop support technician Jobs – 148 Open Jobs Today

Technical Support Engineering
Microsoft —Pune, Maharashtra
- Full-time
- Management
- Computer Science
- English
9h
IT Support Engineer
Techtrix it solutions pvt ltd —Narayan Peth, Pune, Maharashtra
- ₹22,000 - ₹25,000 a month
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
Quick apply
17h
Technical Support Engineer – Entry Level (Rotational Shift)
Spanidea —Pune, Maharashtra
- Rotational shift
- Communication skills
Team Lead-Enterprise Helpdesk
Stratacent —Pune, Maharashtra
- Full-time
- Presentation skills
- Bachelor's degree
- Communication skills
- Commuter assistance
- Health insurance
Quick apply
Technical Support
Max Secure Software —Pune, Maharashtra
- Windows
- Master's degree
- Bachelor's degree
Expert Technical Support Engineer
Harris Computer Systems —Pune, Maharashtra
- Full-time
- Azure
- Software troubleshooting
- Windows
3d
Sr. Technical Support Engineer
Aspen Technology —Pune, Maharashtra
- Master's degree
- Bachelor's degree
- Travel
FP&A Group Reporting- System Administrator/Specialist
Apex Group —Pune, Maharashtra
- Full-time
- Microsoft Excel
- Finance
- SQL
Supplier Systems and Pursuits Administrator
Stantec —Pune, Maharashtra
- Full-time
- Microsoft Word
- Microsoft Excel
- Oracle
2d
Administrator III - System & Applications Administration
Cencora —Pune, Maharashtra
- Weekend availability
- Oracle
- Computer Science
- Salesforce
Systems Administrator I
AutomationEdge —Pune, Maharashtra
- Call employer
- Microsoft Excel
- Azure
- Software troubleshooting
IT Desktop Support
Squareline Solution —Pune, Maharashtra
- Full-time
Analyst, Business Systems, Middleware Administrator
Edwards Lifesciences —Pune, Maharashtra
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Technical Support Engineer
Kennovation Software Services —Baner, Pune, Maharashtra
- Computer Science
- ICU experience
- Bachelor's degree
IT Service Desk Help Desk (Full-Time, On-Site)
Parallel Wireless —Pune, Maharashtra
- Full-time
- Azure
- Software troubleshooting
- Customer service
Quick apply
14d
Technical Solutions Engineer, Cloud Support, Networking (English)
Google —Pune, Maharashtra
- Weekend availability
- English
- Windows
- Bachelor's degree
Associate system administrator
Owens & Minor India Private Limited —Pune, Maharashtra
- Full-time
- Azure
- Software troubleshooting
- Windows
Quick apply
System / Linux Administrator
Mechatronics Systems —Pune, Maharashtra
- B.Sc
- Master's degree
- Bachelor's degree
Technical Support Engineer
Varad Automation And Robotics —Pune, Maharashtra
- Microsoft Office
- Presentation skills
- Bachelor's degree
ENGINEER TECHNICAL SUPPORT L1
Network Techlabs —Pune, Maharashtra
- Full-time

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Technical Support Engineering

Microsoft -
Pune, Maharashtra

Apply Now

Job details

Full-time
9 hours ago

Qualifications

BCS
Management
Computer Science
CSS
Vendor management
Process improvement
English
Technical support
Bachelor's degree
Relationship management
Information Technology

Full job description

Overview

MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market.

Within MCAPS - Core, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.

As a Senior Support Engineering Manager, you will lead a team of support engineering roles with deep product knowledge that resolve customer technical issues. You will manage the customer relationship from a support standpoint, enable your team to deliver a great customer experience and drive Microsoft Product Improvement. This opportunity will allow you to accelerate your career growth and hone your customer relationship management skills. You will develop deep technology industry knowledge and become adept at building and leading diverse teams.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

People Management: You lead a team of product experts that solve complex customer technical issues by practicing leadership principles, driving accountability and attracting/ retaining great people.
Response and Resolution: You manage the customer relationship with regards to Technical Support and act as an escalation point for Support Engineers to remove roadblocks.
Readiness: You ensure your team has the technical skills required to provide a great customer experience.
Product/Process Improvement: You ensure your team understands the product feedback cycle and participate in case triage meetings. You identify the right resources to implement automation or tools.
Business Integration: You establish engagement strategy to promote effective collaboration across other teams and organizations to enable a great customer experience.

Qualifications

Required Qualifications:
Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years of operational excellence, delivery management, account management, sales, or vendor management experience
OR 5+ years of operational excellence, delivery management, account management, sales, or vendor management experience
OR equivalent experience
1+ year(s) of experience of managing people

Language Qualification
English Language: fluent in reading, writing and speaking.

Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.

Apply Now

Refine Your Search

desktop support technician jobs in ghorpadi pune maharashtra

Technical Support Engineering

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Team Lead-Enterprise Helpdesk

Technical Support

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ENGINEER TECHNICAL SUPPORT L1

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