Up Servicenow technical Jobs – 210 Open Jobs Today

Administrator - Critical Incident Management
HCLTech —Lucknow, Uttar Pradesh
- Communication skills
Track Lead - ServiceNow,JavaScript
HCLTech —Noida, Uttar Pradesh
- Azure
- Software troubleshooting
- AWS
SeniorAdministrator - ServiceNow,JavaScript
HCLTech —Lucknow, Uttar Pradesh
- JavaScript
- APIs
10d
Track Lead - Web App firewall, Cloud Security, Palo Alto Firewalls
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Azure
- AWS
- APIs
Sr Tower Lead (Tools & Automation)
HCLTech —Noida, Uttar Pradesh
- Azure
- DevOps
- Windows
Track Manager - Citrix Virtual Desktops Essentials
HCLTech —Noida, Uttar Pradesh
- Remote
- Microsoft Access
- Azure
- Computer Science
Subject Matter Expert (Support&Ops)
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Full-time
- Azure
- Microsoft Outlook
- Customer service
Track Lead - Wireless Networking
HCLTech —Lucknow, Uttar Pradesh
- Weekend availability
- Master's degree
- Computer networking
- APIs
10d
Specialist Payment Processing - Finance and SCM
HCLTech —Noida, Uttar Pradesh
- Master's degree
- Bachelor's degree
- Business Administration
Track Lead (Tools & Automation)
HCLTech —Noida, Uttar Pradesh
- Azure
- AWS
- JavaScript
Tower Lead (Tools & Automation)
HCLTech —Noida, Uttar Pradesh
- Azure
- DevOps
- AWS
13d
Track Lead - MS Teams, Microsoft Teams Voice, Sharepoint Online
HCLTech —Noida, Uttar Pradesh
- Azure
- Windows
- Scripting
12d
Track Manager - Juniper Network Technologies, Infoblox IPAM
HCLTech —Noida, Uttar Pradesh
- Remote
- Azure
- Windows
- AWS
SME - Solarwinds NPM, PowerShell, Python
HCLTech —Noida, Uttar Pradesh
- Analysis skills
- Communication skills
- Python
Technical Architect
HCLTech —Noida, Uttar Pradesh
- IT
- AI
- Communication skills
11d
SrSubject Matter Exprt(Tools&Automation)
HCLTech —Noida, Uttar Pradesh
- Rotational shift
- Linux
- Communication skills
- Python
Consulting Analyst(DPO)
HCLTech —Noida, Uttar Pradesh
- Azure
- Oracle
- Salesforce
10d
Project Lead-App Development
BirlaSoft —Noida, Uttar Pradesh
- Java
- C++
- AI
Senior Manager
EXL Service —Noida, Uttar Pradesh
- Full-time
- Azure
- Oracle
- Computer Science
1d
Architect (Computer Systems Engineers / Architects)
CLOUDLABS INC —Husainpur Tarai, Uttar Pradesh
- ₹1,15,000 a year
- Full-time
- Remote
- Oracle
- Computer Science
- Windows

I want to receive the latest job alerts for servicenow technical in up

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

servicenow technical jobs near up

Security Officer jobs in Ahmedabad, Gujarat

Security Officer jobs in Vashi, Navi Mumbai, Maharashtra

Security Guard, Night Shift jobs in Kochi, Kerala

Medical Medical Officer jobs in Assam

Safety Officer, Hse jobs in Remote

Security Officer jobs in Engineering College , Chennai, Tamil Nadu

Security Officer jobs in Anna Salai, Chennai, Tamil Nadu

Cyber Security, Internship jobs in Kochi, Kerala

Operations Executive jobs in Vadodara, Gujarat

Operations Associate jobs in Pune, Maharashtra

Operations Associate jobs in West Bengal

Research Associate jobs in Kochi, Kerala

Operations Manager jobs in Chandigarh, Chandigarh

Operations Associate jobs in Kochi, Kerala

Operations Associate jobs in Noida, Uttar Pradesh

Software Architect jobs in Madhapur, Hyderabad, Telangana

Software Architect jobs in Bengaluru, Karnataka

Software Architect jobs in Delhi, Delhi

Entry Level Software jobs in Bengaluru, Karnataka

Software Engineer jobs in Kochi, Kerala

Administrator - Critical Incident Management

HCLTech -
Lucknow, Uttar Pradesh

Apply Now

Job details

Qualifications

ITIL Certification
Incident management
ITIL
ServiceNow
Communication skills

Full job description

Lucknow, Uttar Pradesh
Job Summary

Major Incident Manager with proven expertise in managing high‑priority incidents, coordinating technical teams, and ensuring timely communication to stakeholders while driving rapid service recovery .

Key Responsibilities

Ability to facilitate and manage Major Incident resolution.\r\n• Ability to coordinate and facilitate a Service Restoration Team (resolution resources).\r\n• Ability to engage any internal or external resources needed to troubleshoot, communicate and/or make decisions to quickly restore service and resolve a Major Incident.\r\n• Possess a true “Sense of Urgency” to facilitate prompt Incident resolution.\r\n• Possess strong customer focus and service orientation.\r\n• Possess effective communication skills to provide concise Incident impact summary and status information to line of business stakeholders, technical resources, others, and field any questions posed.\r\n• Provides internal and external communications at defined intervals, throughout the Major Incident lifecycle.\r\n• Maintains a record of events throughout the Major Incident.\r\n• Requests Service Desk Front End Message activation/de-activation, when required.\r\n• Approves Emergency Change Requests needed for Major Incident resolution.\r\n• Adheres to all process timelines.\r\n• Creates Problem record upon Major Incident resolution.\r\n• Creates and distributes Major Incident Summary reports to Management.\r\n• Addresses non-Major Incident escalations and ensures those Incidents are routed to the applicable resolution resource.\r\n• Attends all applicable daily/weekly review meetings.\r\n• Generates requested Incident reporting as needed.\r\n• Able to perform shift work and participate in on-call rotations.\r\n• Familiarity with ServiceNow or similar enterprise ITSM systems.

Skill Requirements

Incident Management & ITIL Knowledge\r\nAbility to lead during high‑pressure situations\r\nCommunicate clearly with technical teams, management, and Director\r\nServiceNow Ticket management knowledge\r\nExcellent verbal and written communication skills\r\nEnsuring the right teams are engaged at the right time

Other Requirements

ITIL Certified

#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-

Apply Now

Refine Your Search

servicenow technical jobs in up

Administrator - Critical Incident Management

Track Lead - ServiceNow,JavaScript

SeniorAdministrator - ServiceNow,JavaScript

Track Lead - Web App firewall, Cloud Security, Palo Alto Firewalls

Sr Tower Lead (Tools & Automation)

Track Manager - Citrix Virtual Desktops Essentials

Subject Matter Expert (Support&Ops)

Track Lead - Wireless Networking

Specialist Payment Processing - Finance and SCM

Track Lead (Tools & Automation)

Tower Lead (Tools & Automation)

Track Lead - MS Teams, Microsoft Teams Voice, Sharepoint Online

Track Manager - Juniper Network Technologies, Infoblox IPAM

SME - Solarwinds NPM, PowerShell, Python

Technical Architect

SrSubject Matter Exprt(Tools&Automation)

Consulting Analyst(DPO)

Project Lead-App Development

Senior Manager

Architect (Computer Systems Engineers / Architects)

I want to receive the latest job alerts for servicenow technical in up

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected