Gurugram District Haryana Customer support coordinator Jobs – 78 Open Jobs Today

Program Manager
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- Full-time
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Program Manager

Magic EdTech -
Gurugram, Haryana

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Job details

Full-time

Qualifications

Information security

Full job description

A program manager acts as a coordinator between multiple projects at a business or organization to be sure they’re benefiting each other and aligning with overall business goals. They are different from project managers because they do not directly oversee individual projects.

Locations: Noida, Gurgaon

Mode: Full Time

Experience: 15+ Years

Role:

Program Management – Responsible for the coordination of multi-disciplined, cross-functional teams, ensuring smooth execution of offshore projects, ensuring timely delivery and quality within the planned cost & schedule.
People Development – Responsible for developing, motivating, and providing leadership.
Business Development – Responsible for the development of the business relationship with the existing customer base and also for maximizing new business opportunities.
Accountable for ensuring all project staffing and deliverables within time and budget. 5. To manage client expectations and relationship.

Key Focus Areas

Responsible for offshore program management, process optimization recruitment process, infrastructure, information security compliance.
Customer relationship management – meeting client expectation in quality and schedules.
People Development – career growth, team building.
Creating competency to be able to provide innovative solutions to existing clients
Providing pre sales support for new business from existing or new customers.

Additional Focus Areas

Organizational Initiatives
Quality and process initiatives
Recruitment
Business ownership

About Magic Software

Magic Software Inc. (www.magicsw.com) develops new age digital technology solutions for the Education and Financial services sectors. Magic Software is fully owned by Solmark (www.solmark.com), a DC based PE firm.

Magic Edtech (www.magicedtech.com) is a leading brand that provides an SaaS based e-learning platform (MagicBox) and digital learning products development services. We are an end to end service provider and support our customers through the entire value chain starting from content creation to content distribution.
Magic Finserv (www.magicfinserv.com) is an emerging technology services provider to the buy-side within financial services.

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