Skill required: Commercial Banking Operations - Core Banking
Designation: Banking Operations Senior Analyst
Qualifications:BCom
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The Quality Assurance (QA) & Loan Auditing Analyst is responsible for performing independent reviews of commercial loan transactions to ensure accuracy, policy adherence, and regulatory compliance across the credit lifecycle. This role safeguards operational integrity by validating data accuracy, documentation completeness, and process controls from origination through booking and servicing. The analyst works closely with fulfillment, servicing, and credit teams to identify process gaps, recommend corrective actions, and drive continuous improvement within U.S. commercial lending operations.
What are we looking for? Commercial Lending & Credit Services Experienced (E) Basic accounting and economic concepts Experienced (E) Analytical & Proactive Skills Experienced (E) Experience: 3+ years of experience
Roles and Responsibilities: •Responsibilities/Authorities 1. Quality Assurance Review • Conduct pre and post booking quality checks on commercial loan transactions to verify accuracy and compliance with credit approval, legal documentation, and bank policies. • Validate key data elements (borrower, facility, collateral, pricing, covenant terms) against source systems and executed documents. • Perform sample-based and risk-based quality reviews to assess operational accuracy and adherence to procedures. • Identify recurring errors, control breakdowns, or documentation discrepancies, and escalate findings promptly. 2. Loan Auditing • Perform periodic loan audits covering origination, booking, funding, and servicing stages. • Ensure all documentation (UCC filings, insurance, guarantees, collateral perfection, etc.) complies with regulatory and internal standards. • Conduct data integrity checks across systems (Loan IQ, AFS, nCino, etc.) to ensure alignment between operational, accounting, and reporting platforms. • Support internal and external audit processes by preparing control evidence, walkthrough documentation, and remediation reports. • Evaluate the adequacy of operational controls and recommend improvements to mitigate risks. 3. Compliance & Risk Management • Ensure compliance with federal banking regulations and corporate policies (FDIC, OCC, SOX, GLBA, and Fair Lending requirements). • Partner with Compliance, Risk, and Legal teams to resolve audit findings and track remediation actions. • Monitor adherence to service-level agreements (SLAs) and key performance metrics to ensure process reliability and accuracy. 4. Reporting & Insights • Prepare detailed QA and audit reports summarizing findings, trends, and root-cause analysis. • Develop scorecards and dashboards to measure error rates, control effectiveness, and team performance. • Present audit outcomes and improvement recommendations to leadership and stakeholders. • Contribute to process documentation, control matrices, and procedure updates. 5. Process Improvement & Governance • Participate in periodic control reviews, procedure enhancements, and system testing for new process implementations. • Provide feedback to training teams to address recurring operational gaps. • Partner with transformation and automation teams to enhance data validation and reduce manual touchpoints.
BCom
