Up It support executive (application support) Jobs – 93 Open Jobs Today

Sr Executive - IT Technical Support
EXL Service —Noida, Uttar Pradesh
- Full-time
- Microsoft Outlook
- Computer Science
- Software troubleshooting
15h
Tech Lead - Application Development JAVA S 4C
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Azure
- Oracle
- Computer Science
Quick apply
Sr. Developer - Automation N
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Azure
- Oracle
- Computer Science
Quick apply
Sr Executive - Power Platform Developer
EXL Service —Noida, Uttar Pradesh
- Full-time
- Computer Science
- Software troubleshooting
- English
15h

More jobs to discover

Find similar jobs that you might be interested in.

Tech Lead - Application Development JAVA S 4C
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
Lead a team of developers in the design, development, and implementation of software applications; • Collaborate with stakeholders to gather and analyze…
Quick apply
Tech Lead - Application Development Microsoft S 4C
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
NET, Azure, SQL Server, and SharePoint; • Ensure the quality and performance of solutions meet the established standards and requirements; • Conduct code…
Quick apply

I want to receive the latest job alerts for it support executive (application support) in up

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support executive (application support) jobs near up

Technical Lead jobs in Noida, Uttar Pradesh

Senior Developer jobs in Noida, Uttar Pradesh

Senior It Support jobs in Mumbai, Maharashtra

Fresher It Opening jobs in Mumbai, Maharashtra

It jobs in Orissa

Senior It Support jobs in Hoshiarpur, Punjab

Startup It Company,fresher jobs in Mumbai, Maharashtra

It Fresher jobs in Kochi, Kerala

Senior It Support jobs in Pune, Maharashtra

Senior It Support jobs in Chennai, Tamil Nadu

Technical Lead jobs in Mohali, Punjab

Technical Lead jobs in Andheri, Mumbai, Maharashtra

Fresher Technical Support , Tech Mahindra jobs in Noida, Uttar Pradesh

Lead Generation jobs in Noida, Uttar Pradesh

Technical Lead jobs in Ahmedabad, Gujarat

Nvidia Technical Support jobs in Bengaluru, Karnataka

Web Developer jobs in Lucknow, Uttar Pradesh

Senior Developer jobs in Boring Road, Patna, Bihar

Fresher Software Developer, Walk In Interview jobs in Mumbai, Maharashtra

Senior Developer jobs in Hsr Layout, Bengaluru, Karnataka

Sr Executive - IT Technical Support

EXL Service -
Noida, Uttar Pradesh

Apply Now

Job details

Full-time
15 hours ago

Qualifications

Jira
BCS
TCP
Operating systems
Microsoft Outlook
Computer Science
Software troubleshooting
Customer service
Windows
Technical support
DHCP
Bachelor's degree
DNS
SharePoint
ServiceNow
TCP/IP
Desktop administration
Communication skills
Active Directory
Help desk
Information Technology
VPN

Full job description

Job Description: As a Tier 1 Infrastructure Support Analyst, you will be the first point of contact for end-user technical support, offering assistance and resolving common IT issues. This role is crucial in maintaining the smooth operation of our global IT infrastructure and ensuring a positive user experience. You will work closely with our IT Operations team to provide timely and effective support, following established processes and procedures.

Responsibilities: Serve as the primary IT support contact, handling support requests through the service desk.
Log, categorize, and prioritize incidents and service requests, updating them in the ITSM platform.
Provide Level 1 technical support for hardware, software, and standard enterprise applications.
Troubleshoot Windows desktop and laptop issues, utilizing documented procedures and knowledge articles.
Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.
Perform password resets, account unlocks, and basic user administration using Active Directory.
Assist users with VPN connectivity and remote access issues.
Troubleshoot basic networking and connectivity problems, ensuring optimal network performance.
Support printers, peripherals, and standard workplace technology, ensuring their proper functioning.
Install approved software, perform workstation configurations, and maintain accurate documentation.

Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
2-4 years of experience in an IT Service Desk, Help Desk, or End User Support role, with a focus on ticket-based support.
Working knowledge of IT Service Management (ITSM) tools, such as ServiceNow, Jira Service Management, or similar platforms.
Basic administration and troubleshooting skills for Windows 10/11 operating systems.
Familiarity with Microsoft 365 applications and their support requirements.
Experience with Active Directory user account administration and password management.
Understanding of VPN and remote connectivity, ensuring secure and efficient access for users.
Foundational networking knowledge, including TCP/IP, DNS, DHCP, and Wi-Fi protocols.
Ability to use remote support tools effectively, facilitating efficient troubleshooting and support.
Strong customer service orientation, with excellent verbal and written communication skills.

Apply Now

Refine Your Search

it support executive (application support) jobs in up

Sr Executive - IT Technical Support

Tech Lead - Application Development JAVA S 4C

Sr. Developer - Automation N

Sr Executive - Power Platform Developer

More jobs to discover

I want to receive the latest job alerts for it support executive (application support) in up

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected