Bengaluru Karnataka Collection agent Jobs – 149 Open Jobs Today

Delivery Operations Team Lead-Voice
Accenture —Bengaluru, Karnataka
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Sr. Delivery Consultant, Customer Experience, Professional Services
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Accenture —Bengaluru, Karnataka
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Infosys Limited —Bengaluru, Karnataka
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Siemens —Bengaluru, Karnataka
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Vantive —Bengaluru, Karnataka
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Accenture —Bengaluru, Karnataka
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Manager, Data Engineering & Insights, Prime Video Advertising
ADCI - Karnataka —Bengaluru, Karnataka
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Ecolab Inc. —Bengaluru, Karnataka
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Operations Engineer
Accenture —Bengaluru, Karnataka
- Full-time
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Siemens —Bengaluru, Karnataka
- Full-time
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Prodigal —Bengaluru, Karnataka
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Quick apply
Backend - Technical Lead (Risk Tech)
Paytm —Bengaluru, Karnataka
- Java
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Tax Senior - International Tax & Tax Technology
GLOBALFOUNDRIES —Bengaluru, Karnataka
- Full-time
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Hyatt Centric Whitefield Bangalore —Bengaluru, Karnataka
- Full-time
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AryaXAI —Bengaluru, Karnataka
- Full-time
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- Supervising experience
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Quick apply
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Medi Assist —Bengaluru, Karnataka
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Accenture —Bengaluru, Karnataka
- Full-time
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Agara —Bengaluru, Karnataka
- Remote
- Computer Science
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- Bachelor's degree
Quick apply

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Delivery Operations Team Lead-Voice

Accenture -
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Qualifications

Management
English
Supervising experience
Bachelor's degree
Communication skills
Time management

Full job description

Skill required: Order to Cash - Collections Processing
Designation: Delivery Operations Team Lead
Qualifications:CA Inter
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The Collections Team Lead is tasked with overseeing the regional Collections Team, ensuring efficient management of payments, and effectively addressing any customer issues that may affect timely healthy AR balance & minimize bad debts. Ensure service and performance levels agreed between Accenture and the Client are met. Order to Cash is the complete process from receiving a customer order to collecting payment. It includes order management, credit management, invoicing, and payment processing. The goal is to ensure efficient and accurate handling of orders and timely collection of revenue. This process helps improve cash flow and customer satisfaction. Effective Order to Cash management is crucial for a companys financial health and operational efficiency keyword includes :- ("Order to Cash","Cash App","Collection & Dispute", Billing, "Deduction") Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries).
What are we looking for? • Bachelor s degree required Relevant years of demonstrated work experience in Collections process and people management experience Strong Stakeholder management and communications skills, related process domain expertise and experience, supervisory skills Relevant years experience in leading and motivating a team to achieve goals Excellent verbal and written communication skills, with the ability to effectively negotiate and persuade customers to resolve outstanding debts. • Written and spoken ability to communicate in English for Accenture interaction Attention to details Must be a good team player Excellent customer service Responsibility and accuracy in the completion of received tasks Ability to solve urgent matters and work under pressure Flexibility, especially in the period of month quarter year end closing Reliable proactive approach to entrusted tasks thinking outside the box Excellent interpersonal and communication skills Time management and organization skills Ability to work in a multicultural and diverse environment A natural ability to adapt to change Client industry experience a plus
Roles and Responsibilities: • Responsible for managing the team s workload distribution, ensuring that all metrics are met. and issues are properly and promptly addressed. Supervise, develop and motivate a team of Collector-Agents, setting objectives for each role to ensure that skill levels within the team are effectively utilized Manage and external customers to resolve receivable issues and to achieve common goals and objectives. Attend client meeting to discuss account performance and address issues as required Preparation and consolidation of reports Conduct weekly account analysis and prepare a report to be shared with the overall OTC Manager and Leadership Teams

CA Inter

Apply Now

Refine Your Search

collection agent jobs in bengaluru karnataka

Delivery Operations Team Lead-Voice

Sr. Delivery Consultant, Customer Experience, Professional Services

FAST Sr. Lead Incident, Defect & Release Management

Delivery Operations Team Lead

Wi-Fi/DOCSIS Network Engineer

AI Engineer

FAST Lead, Master Data

Tech Architecture Assoc Director

Manager, Data Engineering & Insights, Prime Video Advertising

Lead Responsible AI Engineer

Operations Engineer

Senior Manager - Finance & Procurement Services

Strategy and Operations Lead

Backend - Technical Lead (Risk Tech)

Tax Senior - International Tax & Tax Technology

Director of Finance

Senior Data Scientist

AI/ ML Engineer

Custom Software Engineer

Software Development Engineer _R&D

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