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ServiceNow - Architect

Hitachi Rail -
Hyderabad, Telangana

Apply Now

Job details

Full-time

Qualifications

System administration
SOAP
JavaScript
REST
Scripting
Scrum
APIs
ServiceNow
Agile
AI
Communication skills

Full job description

Function

Our Company

We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data.

If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.

Job description

The Role :

Design, develop, and implement solutions on the ServiceNow platform aligned with enterprise standards
Lead development across modules such as ITSM, HRSD, CSM, and custom applications
Translate business requirements into scalable technical solutions and architecture
Drive platform enhancements, integrations, and automation initiatives
Provide advanced scripting expertise (Business Rules, Client Scripts, UI Policies, Flow Designer, etc.)
Design and implement integrations using REST/SOAP APIs
Ensure adherence to ServiceNow best practices, security, and governance standards
Support incident resolution and production stability across the platform
Collaborate with cross-functional teams to deliver enterprise-wide solutions
Mentor junior developers and contribute to platform governance and standards

What you'll bring

Minimum 10+ years of ServiceNow experience
Strong hands-on expertise in:
- ServiceNow Development & Administration
- ITSM modules (Incident, Problem, Change)
- Service Catalog & Workflows
- Integration Hub / APIs
Strong scripting skills (JavaScript, Glide APIs)
Experience with:
- CMDB, Discovery, Service Mapping
- Flow Designer / Automation
- Integration technologies (REST, SOAP)
Experience working in Agile/Scrum environments
Strong communication and stakeholder management skills

Preferred Qualifications

ServiceNow Certified System Administrator / Implementation Specialist
Experience with GenAI / AI integrations on ServiceNow
Experience with enterprise-wide platform governance
Exposure to multi-domain or domain separation environments

#LI-SP7

About us

We’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential.

Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

Apply Now

Refine Your Search

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About us

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