Noida Uttar Pradesh Customer insights analyst Jobs – 120 Open Jobs Today

Support Manager I
Siemens —Noida, Uttar Pradesh
- Full-time
- AI
- Communication skills
Risk Reporting Specialist
Barclays —Noida, Uttar Pradesh
- Microsoft Excel
- Data analysis skills
- Communication skills
CMP Tech Insight & Planning
Barclays —Noida, Uttar Pradesh
- Microsoft Excel
- SQL
- Analysis skills
FCS People Leader
Barclays —Noida, Uttar Pradesh
- Banking
Specialist - F&A - MDM 4B
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Salesforce
- ERP systems
- English
Quick apply
6d
Sr. Specialist - F&A - R2R 4C
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- English
- Finance
- Master's degree
Quick apply
Sr. Specialist - F&A - FP&A 4D
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- English
- Finance
- Master's degree
Quick apply
Sr. Specialist - F&A - R2R 4D
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Oracle
- ERP systems
- English
Quick apply
Sr. Specialist - F&A - AP 4C
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Oracle
- Management
- English
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

Risk Reporting Specialist
Barclays —Noida, Uttar Pradesh
OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Desirable skillsets/ good to have:
Intermediate Professional, Supply Chain Management
WSP —Noida, Uttar Pradesh
Flag and escalate potential risks, such as non-compliant or high-risk suppliers, to the appropriate teams for further action.

I want to receive the latest job alerts for customer insights analyst in noida uttar pradesh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer insights analyst jobs near noida uttar pradesh

Support Manager jobs in Noida, Uttar Pradesh

Documentation Specialist jobs in Kochi, Kerala

Internship, Fmcg Sales, Fmcg Marketing jobs in Pune, Maharashtra

Sales jobs in Nashik, Maharashtra

Sales Manager Real Estate jobs in Hyderabad, Telangana

Edtech Sales jobs in Noida, Uttar Pradesh

Senior Sales Specialist jobs in Jogeshwari East, Mumbai, Maharashtra

Senior Sales Specialist jobs in Malappuram, Kerala

Senior Sales Specialist jobs in Gurugram, Haryana

Senior Sales Specialist jobs in Allahabad, Uttar Pradesh

Specialist Doctor jobs in Uttar Pradesh

Risk Specialist jobs in Hyderabad, Telangana

Ai Training Mathematics Specialist jobs in Bengaluru, Karnataka

Jewellery Sales jobs in Jaipur, Rajasthan

Cashier, Counter Sales jobs in Surat, Gujarat

Automobile Sales jobs in Pune, Maharashtra

Senior Hr Executive jobs in Chennai, Tamil Nadu

Housekeeping, Night Shift jobs in Delhi, Delhi

Shift Leader jobs in Tamil Nadu

Shift Leader jobs in Sriperumbudur, Tamil Nadu

Support Manager I

Siemens -
Noida, Uttar Pradesh

Apply Now

Job details

Permanent | Full-time

Qualifications

Customer support
SaaS
AI
Communication skills

Full job description

Job Title: Support Manager I

Business Unit: Client Support

Supervisory Responsibility: Yes

At Siemens, we help organizations transform maintenance and operations through connected insights, AI-powered technology, and intelligent asset management solutions. Our software enables customers to manage the full lifecycle of assets, facilities, and infrastructure while improving efficiency, reducing risk, and optimizing long-term investments. By connecting data, people, and processes, we empower organizations to make smarter decisions, maximize asset performance, and achieve more resilient operations.

Description

The Support Manager is an entry‑level leadership role responsible for the day‑to‑day tactical execution of SaaS support. This role ensures that frontline support operations run smoothly during assigned business hours by managing workload, coaching in real time, and supporting team readiness.

Team Leads focus on today’s execution—ensuring clients receive timely, high‑quality support while developing the skills and consistency of the team. This role serves as the first step into people leadership and prepares individuals for broader people and performance ownership at the Manager level.

You’ll make an impact by

Oversee daily queue and workload management, ensuring coverage, prioritization, and timely response across support channels
on support to Client Support Specialists and Analysts during live client interactions, serving as a readily available escalation, guidance point, and delivering 1:1’s
Handle ticket escalations and client concerns, clearly framing issues, gathering required information, and driving timely resolution for internal and external stakeholders
hire training, mentoring team members on best practices, documentation, and effective client support behaviors
Monitor basic performance indicators (e.g., SLA adherence, quality, responsiveness) and address gaps in real time
departmental discussions
Partners with Support Management on staffing strategy and hiring decisions by assessing team needs, participating in interviews, and providing recommendations
facing roles, with exposure to live support environments (phone, chat, email, or escalations)
Experience in SaaS customer support or service operations including working knowledge of support processes, ticket queues, SLAs, quality standards, and escalation workflows
paced environments
Strong organizational and prioritization skills, with the ability to manage competing demands
Clear, effective communication skills, both written and verbal
Working knowledge of support tools, processes, and quality standards (preferred)
Willingness to explore AI and innovative technology to improve processes and efficiency

You'll Thrive Even More If You Also Bring

volume situations
on guidance
Operational mindset, focused on consistency, quality, and execution
Advance product and process knowledge in multiple areas with a history in delivering exceptional client experience

, At Siemens you will have the opportunity to grow your career while helping organizations operate smarter, safer, and more sustainably. We foster a culture of innovation, collaboration, and continuous learning, where employees are empowered to make a difference every day. If you're excited about solving real-world challenges and shaping the future of asset management, we encourage you to apply.

Apply Now

Refine Your Search

customer insights analyst jobs in noida uttar pradesh

Support Manager I

Risk Reporting Specialist

CMP Tech Insight & Planning

FCS People Leader

Specialist - F&A - MDM 4B

Sr. Specialist - F&A - R2R 4C

Sr. Specialist - F&A - FP&A 4D

Sr. Specialist - F&A - R2R 4D

Sr. Specialist - F&A - AP 4C

More jobs to discover

I want to receive the latest job alerts for customer insights analyst in noida uttar pradesh

Explore jobs in more locations

Job Title: Support Manager I

Business Unit: Client Support

Supervisory Responsibility: Yes

Jobseeker tools

Employer Tools

Browse

Stay Connected