Ghaziabad Uttar Pradesh Desktop support Jobs – 120 Open Jobs Today

Customer Support Executive
Techryde Private Limited —Noida, Uttar Pradesh
- ₹3,00,000 - ₹5,00,000 a year
- Email
- Hospitality
- Software troubleshooting
- English
Quick apply
3h
Analyst - Business Data Services 5B
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
- Azure
- Computer Science
Quick apply
Sr. Analyst - BI, Reporting and Data Visualization 4A
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Microsoft Access
- Computer Science
- English
Quick apply
1d
Senior Technical Lead
HCLTech —Noida, Uttar Pradesh
- Software troubleshooting
- Windows
- AWS
1d
Power Automate Developer
NTT Ltd —Noida, Uttar Pradesh
- Night shift
- Java
- SQL
- Bachelor's degree
Angular (UI Developer)
Rexcel IT Services —Gautam Buddha Nagar District, Uttar Pradesh
- Email
- Computer Science
- B.Sc
- Master's degree
Systems Integration Specialist Advisor-VDI
NTT Ltd —Noida, Uttar Pradesh
- Full-time
- Azure
- English
- Windows
Sr. Analyst - Business Data Services 4A
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Azure
- Computer Science
- English
Quick apply
Sr. Analyst - Process Analytics - F&A 4A
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Computer Science
- English
- Master's degree
Quick apply
9d
Senior Support Lead - Accounting and Reporting
HCLTech —Noida, Uttar Pradesh
- Microsoft Excel
- Microsoft Office
- Accounting
Systems Integration Senior Specialist - VDI
NTT Ltd —Noida, Uttar Pradesh
- Rotational shift
- Azure
- English
- Windows
Senior .NET Developer
Product and Technology —Noida, Uttar Pradesh
- Full-time
- Azure
- Software troubleshooting
- DevOps
- Health insurance
7d
Senior Front End developer/UI Developer
Local Circles India —Noida, Uttar Pradesh
- Email
- JavaScript
- HTML
Staff Software Engineer - Fullstack
TeamViewer Germany GmbH —Noida, Uttar Pradesh
- Hybrid work
- Azure
- English
- SQL
Quick apply
Systems Engineering Specialist - Tanium
NTT Ltd —Noida, Uttar Pradesh
- Full-time
- Engineering
- Windows
- APIs
UiPath Developer Senior Software Engineer
Sopra Steria —Noida, Uttar Pradesh
- Full-time
- Azure
- Microsoft Outlook
- Computer Science
Tech S and T-Application Architect - Full Stack -ARCHITECTURE-Senior-GDSF04
EY —Noida, Uttar Pradesh
- Azure
- Java
- AWS
Senior.Net Developer
Magic EdTech —Noida, Uttar Pradesh
- Full-time
- System design
- AWS
- Analysis skills
Sr Cloud Lead
BirlaSoft —Noida, Uttar Pradesh
- Azure
- Windows
- Linux
SeniorAdministrator - CitrixVirtualDesktopsEssentials
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Communication skills

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Customer Support Executive

Techryde Private Limited
Noida, Uttar Pradesh

Quick apply

Job details

Full-time
₹3,00,000 - ₹5,00,000 a year
3 hours ago

Benefits

Provident Fund

Qualifications

Jira
Authentication
Hospitality
Software troubleshooting
XML
English
Databases
SQL
Analysis skills
Zendesk
REST
APIs
Customer support
JSON
Application support
SaaS
Communication skills

Full job description

Application Support Executive

Location: Sector-62, Noida | Work Mode: 5 Days WFO

Experience: 1–3 Years (or more) | Employment Type: Full-Time

Shift: Rotational

About TechRyde

TechRyde Private Limited is a technology solutions provider delivering digital transformation across the hospitality and F&B sectors through software products and API integrations.

Role Overview

This role focuses on troubleshooting and resolving customer issues related to APIs, integrations, and software products. It is not intended for developers, QA/Test Engineers, Desktop/IT Support, Network, Hardware, or Infrastructure Support profiles without relevant API/Product Support experience.

We are looking for an Application Support Executive with hands-on experience in API troubleshooting, Postman/Swagger, application/product support, and customer-facing technical support.

Key Responsibilities

Provide technical support to clients through email, chat, calls, and ticketing systems.
Troubleshoot REST APIs and integrations using Postman, Swagger, or similar tools.
Analyze API requests/responses, HTTP status codes, headers, payloads, and authentication issues.
Investigate, reproduce, and resolve application/product issues.
Assist customers with API integration, configuration, authentication, and product functionality.
Coordinate with Engineering, Product, and QA teams for escalations.
Document issues, resolutions, troubleshooting steps, and FAQs.
Manage support tickets and ensure timely resolution and customer satisfaction.

Required Skills

1–3+ years of experience in API, Product, Application, Technical, or Integration Support.
Strong understanding of REST APIs and API integrations.
Hands-on experience with Postman, Swagger, or similar tools.
Knowledge of HTTP methods, status codes, headers, parameters, authentication, and JSON/XML.
Experience troubleshooting software applications, SaaS products, or API integrations.
Strong problem-solving and root-cause analysis skills.
Excellent written and verbal communication skills.
Ability to work with customers and explain technical issues clearly.
Preferred Knowledge of OAuth, API Keys, Bearer Token, Basic Authentication.
Basic understanding of application logs and SQL/databases.
Experience with SaaS/cloud products, third-party integrations, or ticketing tools such as Jira, Zendesk, Freshdesk, or Zoho Desk.

Why Join TechRyde?

Work with modern software products, APIs, and integrations.
Exposure to global clients and technical problem-solving.
Collaborative environment with Engineering, Product, and QA teams.
Opportunities for technical and professional growth.

How to Apply

Send your updated resume to [email protected] with the subject:

“Application – Application Support Executive”

Pay: ₹300,000.00 - ₹500,000.00 per year

Benefits:

Provident Fund

Application Question(s):

What is your Notice Period?
What is your Last Drawn/Current CTC?
Are you currently residing in Delhi NCR location? (Mandatory)
Do you have experience in Hospitality Industry?
How many years of work experience do you have with Postman & API?
Are you a developer/IT Engineer? If yes, this role is not intended for you.

Experience:

Customer support: 1 year (Required)

Language:

English (Required)

Work Location: In person

Quick apply

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