Job Description
The Opportunity
- Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
- Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
- Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the worlds greatest health threats.
Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company’s IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.
A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers.
Role Overview
The Network Data Analyst will join the Data Insights and Visualization team to design, develop, and operate visual analytics and embedded tools that surface actionable, timely insights from network telemetry. You will be instrumental in integrating agentic AI agents and AIOps capabilities into dashboards and automation workflows so NCOS stakeholders can detect, triage, and resolve issues before they impact the business.
Key responsibilities:
- Design and deliver end-to-end telemetry analytics and interactive dashboards that combine network flow, metrics, logs, traces, and business context to reduce time-to-insight and time-to-resolution.
- Identify, mine and normalize network data sources (Metrics, Events, Logs, Traces) and integrate them into real-time pipelines and visualization layers.
- Develop agentic AI agents and AIOps components that continuously analyze streaming telemetry to detect anomalies, infer root causes, prioritize incidents, and surface proactive recommendations to stakeholders.
- Embed AI-driven insights into visualizations and web applications so executives, product leaders, SREs and network engineers receive role-appropriate, actionable views.
- Build reusable visualization components, templates, and libraries for NCOS product lines to ensure consistency across routers, switches, firewalls, wireless, SD‑WAN, and core application observability.
- Contribute to telemetry data quality improvement, and performance measurement initiatives for critical network components.
- Professional competencies
- Strong communicator who can translate technical analysis into clear, concise presentations for peers, managers, and executives.
- Passion for building simple, well-designed, and highly usable analytics applications that deliver measurable value to stakeholders.
- Collaborative team player able to coordinate cross-functional work and deliver on time.
Required Experience:
- Exposure to large global network infrastructures (routers, switches, LAN, SD‑WAN, firewalls, wireless).
- Exposure to network monitoring, and observability tools such as LogicMonitor, Thousand Eyes, Big Panda, Dynatrace, NetBrain, Grafana Cloud, Zscaler ZDX, or similar.
- Practical experience working with Large Language Models (LLMs), prompt engineering, Retrieval-Augmented Generation (RAG) frameworks, or building conversational interfaces (chatbots) that translate user intent into structured queries (SQL, API calls, or platform-specific query languages).
- 2 years building visualizations and dashboards in BI/observability platforms such as Spotfire, Power BI, Grafana (Cloud/OSS), or equivalent.
- Proven experience building actionable dashboards and role-based views for executives, product owners, and engineers.
- Experience embedding visualizations in web applications and building reusable visualization components.
- Proficiency with one or more general-purpose programming languages and web frameworks: JavaScript (React/Vue), Python (Django/Flask), Java, or similar.
Preferred Experience:
- Associate-level developer certifications (AWS, Python, SQL) or equivalent hands-on experience.
- Familiarity integrating agents with ITSM/incident platforms (ServiceNow or similar) and network automation tools (Ansible, or similar).
Who we are:
We are known as Merck Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been bringing forward medicines and vaccines for many of the worlds most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.
What we look for:
Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.
Required Skills:
Anomaly Detection, Business Intelligence (BI), Data Analysis, Data Management, Data Modeling, Data Normalization, Data Science, Data Visualization, Dynatrace APM, Grafana, Incident Management, Measurement Analysis, Network Analytics, Performance Monitoring, Programming Languages, Python (Programming Language), Query Language, ServiceNow Platform, Software Agent, Stakeholder Relationship Management, Systems Automation, Workflow Automation
Preferred Skills:
Agile Methodology, AI Ops, Artificial Intelligence (AI)
Current Employees applyHERE
Current Contingent Workers applyHERE
Secondary Language(s) Job Description:
#MSDHYDIT
Search Firm Representatives Please Read Carefully
Merck Co., Inc., Rahway, NJ, USA, also known as Merck Sharp Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
Domestic
VISA Sponsorship:
No
Travel Requirements:
No Travel Required
Flexible Work Arrangements:
Hybrid
Shift:
Not Indicated
Valid Driving License:
No
Hazardous Material(s):
n/a
Job Posting End Date:
09/11/2026*A job posting is effective until 11:59:59PM on the dayBEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the dayBEFORE the job posting end date.
Requisition ID: R415637
