JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Role Summary
The Commercial function exists to support the sustainable growth of Work Dynamics, with stronger profit margins. The key levers to achieve this are securing more income for the valuable scope we deliver, cross-selling higher margin products, driving productivity, finding ways to benefit from our scale and changing our commercial contract models and pricing.
The Commercial Analyst is an essential role on the team. Working closely with regional and global Commercial, Finance, Operations, Transition, Sourcing and Account team members enabling Work Dynamics accounts to develop budgets, drive and measure cost savings and improve profit margins for the firm. It will require strong financial acumen, commercial knowledge, high levels of analytical and communication skills and attention to detail.
The Commercial Delivery Analyst will work closely with the Commercial Delivery team, and a cross-functional team of resources to carry out Commercial Due Diligence and Commercial Resilience programs for new and expanding client accounts. Commercial Due Diligence includes the review and categorization of client spend data to validate financial baselines and identify cost savings and efficiencies. Commercial Resilience includes Contract Training and general commercial support during the stabilisation stage for the Account.
Key responsibilities
Key responsibilities
Review the Master Services Agreement and provide support in preparing Contract Training material
Support baseline due diligence projects by collecting, classifying and analyzing diverse data sets
Obtain and analyze / benchmark historical client real estate spend, square footage, and occupancy and lease data, comparing sites by region, location, square footage, and lease type or ownership status
Liaise with key stakeholders within JLL and client organizations to assist in data gathering, and support in getting approvals for each engagement
Work with the Commercial Delivery team to create and maintain a project plan and timeline; monitor and communicate status updates to key stakeholders through agreed-upon governance routines specific to each project
Organize meetings with various stakeholders (both internal and external)
Work across different business units to ensure data is thoroughly validated.
Identify in-scope services to categorize facility spend as controllable or non-controllable
Document and resolve open issues or next steps as rolling action items requiring quick decisions in a fast-paced environment
Gain and maintain a detailed understanding of various contracting and commercial models, service delivery options, and revenue opportunities for JLL accounts
Core Competencies
Commercial Acumen
Has operational understanding of the Work Dynamics business model, client requirements, industry delivery and contracting models
Understands facility management contracts. Knowledge of complex commercial contracts and the risks and obligations of service providers in delivering required outcomes is highly valued.
Ability to communicate commercial issues with internal stakeholders
Ability to identify red flags and contractual risks
Ability to understand baseline Due Diligence goals and report outcomes.
Critical Analysis
Ability to critically review and analyse complex financial and operational data sets so to identify potential inaccuracies, or gaps in information.
Knowledge of the costs and activities associated with Facilities Management for a diverse range of commercial real estate portfolios including office, industrial, manufacturing and retail environments.
Project Management
Demonstrate ability to meet critical deadlines and to work within project schedules.
Task oriented and able to keep track of multiple project timelines and coordinate with various workstreams.
Process oriented and able to utilize technology platforms to work effectively
Understanding of when and how to effectively escalate complications or unforeseen problems in due diligence projects.
Ability to manage and present vast amounts of complex data in a succinct and understandable fashion.
Teamwork
An enthusiastic and positive collaborator, able to work effectively as part of a distributed team globally and partner with colleagues across diverse functions.
Shares learnings from a broad and deep range of relevant situations.
Experience
Successful candidates are likely to have 5 years of relevant business experience and a track record of working successfully with multi-disciplinary teams in a matrixed business environment.
Current knowledge of Work Dynamics business models, clients and geos will be highly valuable.
Facilities Management or Property Management experience is advantageous
Demonstrated successes in data analysis, drawing conclusions, and improvement.
Strong organisational and time management skills
Bachelor’s degree in Finance preferred
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
