Nizampet Hyderabad Telangana Senior content specialist Jobs – 152 Open Jobs Today

Senior Enterprise Operations Specialist , Amazon Leo Enterprise Customer Support
Amazon Dev Center India - Hyderabad —Hyderabad, Telangana
- Weekend availability
Senior Cloud & Systems Integration Specialist
Kidde Global Solutions —Hyderabad, Telangana
- Full-time
- Azure
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- AWS
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ADSIPL - Telangana —Hyderabad, Telangana
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- PMP
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Growth Specialist – AI/ML Solutions
SoulPage IT Solutions —Hyderabad, Telangana
- Full-time
- Marketing
- Master's degree
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VidaXL —Hyderabad, Telangana
- ₹10,00,000 a year
- Analysis skills
- Bachelor's degree
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Specialist, RTR
Invesco —Hyderabad, Telangana
- Full-time
- Hybrid work
- Medicine
- Oracle
- Customer service
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Senior Analyst Data and Process Management
Sanofi —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
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- Microsoft Excel
1d
Digital Marketing Specialist (Amazon Ads)
Hire3 Labs —Hyderabad, Telangana
- ₹7,00,000 - ₹12,00,000 a year
- Full-time
- In-person
- Marketing
- Health insurance
Quick apply
4d
Growth Marketing Specialist
Bluphlux —Hyderabad, Telangana
- Full-time
- Recruiting
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Specialist, Pursuits - Hyderabad
Deloitte —Hyderabad, Telangana
- Microsoft Office
- Master's degree
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eCommerce Process Lead
VidaXL —Hyderabad, Telangana
- Bachelor's degree
- Agile
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Senior, Library Conform & QA
Warner Bros. Discovery —Hyderabad, Telangana
- Full-time
- Communication skills
Solution Architect/Senior Solution Architect- Marketing Cloud Next
Salesforce —Hyderabad, Telangana
- Full-time
- Salesforce
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9d
Sr. Specialist, Software Development & Engineering
Charles Schwab —Hyderabad, Telangana
- Computer Science
- Java
- Bachelor's degree
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3d
Principal Tech Ops Engineer, AWS Rack Manufacturing
Sourceo —Hyderabad, Telangana
- Full-time
- Computer science
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1d
Controllers - Regulatory Reporting - Senior Analyst - Hyderabad
Goldman Sachs —Hyderabad, Telangana
- In-person
- Health insurance
4d
Specialist, Finance Automations
Invesco —Hyderabad, Telangana
- Full-time
- Hybrid work
- Oracle
- Data analysis skills
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Network Development Manager, Capacity Restoration Team
ADSIPL - Telangana —Hyderabad, Telangana
- Full-time
- Management
- Computer Science
- AWS
- Flexible schedule
EU FBA Specialist, EU FBA SC Support Ops
ADCI HYD 13 SEZ —Hyderabad, Telangana
- Full-time
- Customer service
- English
- Bachelor's degree

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Senior Enterprise Operations Specialist , Amazon Leo Enterprise Customer Support

Amazon Dev Center India - Hyderabad -
Hyderabad, Telangana

Apply Now

Job details

Full-time

Qualifications

Incident management
Technical support
Customer support

Full job description

DESCRIPTION

Amazon Leo is Amazon’s low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.

As a Senior Enterprise Specialist, you engage with enterprise customers to accelerate issue resolution and drive strategic engagements. You provide subject matter expertise, escalation support, and deep-dive analysis while addressing high-impact, account-related issues through scalable, long-term solutions that enable successful internet connectivity journeys. You facilitate cross-functional stakeholder collaboration with Amazon Leo enterprise teams, including Technical Account Managers, Sales, and Solutions Architects. You identify continuous improvement opportunities, program-manage enterprise offerings, and represent the Voice of the Customer to influence global, strategic solutions. As a senior individual contributor, you deliver reliable, high-quality outcomes for a defined portfolio of enterprise Leo customers, with strong emphasis on execution excellence, incident leadership, and customer trust.

Note - This position may require access to information, technology, or hardware that is subject to export control laws and regulations, including the Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR). Employment in this position is contingent upon obtaining any required export licenses or other approvals from the United States government. As such, the successful candidate must be eligible to obtain any necessary export licenses or approvals based on their nationality, citizenship, and any other factors considered by the applicable export control regulations.

Key job responsibilities
Own day-to-day operational support for a portfolio of enterprise Leo customers across on-boarding, deployment, steady state, and incident resolution
Manage customer interactions across case management systems, email, chat, phone, and live bridge calls
Develop deep functional expertise in Amazon Leo products, features, and enterprise connectivity models
Lead high-severity incidents (Sev-1 / Sev-2) impacting assigned customers, coordinating with Global Network Operations, Engineering, Field Ops, Product teams, and Legal/Compliance teams to resolve complex customer issues
Act as the primary escalation point for customer issues within scope, including root cause analysis and customer-ready communications
Provide clear, timely, and data-backed customer updates during outages or service-impacting eventsDrive post-incident reviews (RCAs, COEs) and ensure corrective actions are implemented for owned issues
Maintain and improve runbooks, SOPs, and escalation paths for enterprise LEO use cases
Support enterprise pilots, phased launches, and customer cutovers by executing readiness plans and operational checklists
Partner with Sales, Solutions Architects, and Product teams to support customer success and resolve complex operational blockers
Act as the Voice of the Customer at the leadership level, using data and narratives to influence decision-making

BASIC QUALIFICATIONS

Experience working nights, weekends, and extra hours as needed (may have global response ownership requiring open availability during scheduled on-call coverage)
4+ years of experience in operations, technical support, service delivery or enterprise customer support roles.
Experience owning end-to-end customer issues, including on-boarding, steady-state operations, and incident resolution.
Experience using case management, ticketing, and incident management tools.

PREFERRED QUALIFICATIONS

5+ years of satellite communications ground systems and operations experience
Experience leading cross-functional teams across engineering, operations, and field execution through launch readiness and go-live phases, or experience with retrofits, launches, or automation deployments

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

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senior content specialist jobs in nizampet hyderabad telangana

Senior Enterprise Operations Specialist , Amazon Leo Enterprise Customer Support

Senior Cloud & Systems Integration Specialist

Sr Technical Program Manager, Global Procurement Technology

Security Program Manager, Infrastructure Physical Security

Growth Specialist – AI/ML Solutions

Digital Marketing Specialist

Specialist, RTR

Senior Analyst Data and Process Management

Digital Marketing Specialist (Amazon Ads)

Growth Marketing Specialist

Specialist, Pursuits - Hyderabad

eCommerce Process Lead

Senior, Library Conform & QA

Solution Architect/Senior Solution Architect- Marketing Cloud Next

Sr. Specialist, Software Development & Engineering

Principal Tech Ops Engineer, AWS Rack Manufacturing

Controllers - Regulatory Reporting - Senior Analyst - Hyderabad

Specialist, Finance Automations

Network Development Manager, Capacity Restoration Team

EU FBA Specialist, EU FBA SC Support Ops

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