Hinjewadi Pune Maharashtra Resources administrator Jobs – 123 Open Jobs Today

Administrator - Program & Project Management
HCLTech —Pune, Maharashtra
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Senior Administrator - Thycotic Privilege Manager, Azure Active Directory
HCLTech —Pune, Maharashtra
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EXL Service —Pune, Maharashtra
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Sr Middleware Engineer
Ensono —Pune, Maharashtra
- DevOps
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Office Administrator
ASQUARE CLASSES PVT. LTD. —Camp, Pune, Maharashtra
- ₹8,647.77 - ₹20,000.00 a month
- Full-time
- Microsoft Powerpoint
- Customer service
- Microsoft Office
Quick apply
Data Modeller
Barclays —Pune, Maharashtra
- Data analysis skills
- Negotiation
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11d
Application Support Engineer
Accenture —Pune, Maharashtra
- Full-time
- Azure
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- Linux
Senior GCP Cloud Infrastructure Engineer – L3
Knooviq Industries Pvt.Ltd —Pune, Maharashtra
- ₹8,00,000 - ₹15,00,000 a year
- Full-time
- Azure
- Computer Science
- DevOps
Quick apply
22h
Senior ServiceNow Technical Consultant
ESP Global Services Limited —Pune, Maharashtra
- Computer Science
- Bachelor's degree
- JavaScript
Quick apply
Senior Data Engineer (Hybrid Work Model)
Quorum Software —Pune, Maharashtra
- Email
- Hybrid work
- Master's degree
- SQL
- Machine learning
Systems Engineer NextGen Infrastructure
Lubrizol —Pune, Maharashtra
- Azure
- Computer Science
- Windows
3d
OCI Administrator (Individual Contributor)
Jade Global —Pune, Maharashtra
- Full-time
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Senior Salesforce NFT Tester
Barclays —Pune, Maharashtra
- Azure
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2d
Tech Lead
STL - Sterlite Technologies Limited —Koregaon Park, Pune, Maharashtra
- Azure
- Computer Science
- DevOps
Technical Expert - Design and Validation Solutions
Faurecia —Pune, Maharashtra
- English
- Windows
- Master's degree
Regular Java Developer
Luxoft —Pune, Maharashtra
- Oracle
- English
- Java
Software Engineer I - DaWinci (Hybrid Work Model)
Quorum Business Solutions —Pune, Maharashtra
- Full-time
- Hybrid work
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Engineering Manager-NetSuite
Fictiv —Pune, Maharashtra
- Salesforce
- Project management
- Scripting
Quick apply
Senior Data Engineer (Hybrid Work Model)
Quorum Business Solutions —Pune, Maharashtra
- Full-time
- Hybrid work
- Master's degree
- SQL
- Machine learning
Technical Expert (AI Transformation) - Hybrid Work Schedule
Quorum Business Solutions —Pune, Maharashtra
- Full-time
- Hybrid work
- English
- Java
- Master's degree

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Administrator - Program & Project Management

HCLTech -
Pune, Maharashtra

Apply Now

Job details

9 days ago

Qualifications

ITIL Certification
PMP
Procurement
Microsoft Office
Analysis skills
Project management
Supply chain management
Root cause analysis
Communication skills

Full job description

Pune, Maharashtra
Job Summary
The Project Executive in Support & Operations plays a critical role in ensuring exceptional customer service and operational efficiency. This position is responsible for independently resolving service tickets, providing on-call support, and conducting root cause analyses to enhance customer satisfaction while adhering to quality standards and regulatory requirements.
Key Responsibilities
1. Ensure adherence to quality standards, regulatory requirements, and company policies while managing support operations and project execution.
2. Provide effective on-call support for escalated issues, conducting thorough root cause analyses to identify and resolve underlying problems.
3. Manage knowledge base updates and contribute to value-adding activities, including training new team members and coaching analysts to improve team performance.
4. Independently resolve service tickets within the agreed Service Level Agreements (SLA) for ticket volume and response time, ensuring timely resolutions.
5. Foster a positive customer experience by aiming for First Call Resolution and minimizing rejected resolutions or reopened cases, thereby enhancing overall customer satisfaction (CSAT).
6. Strong understanding of project management principles and methodologies in a support context.
7. Proficiency in DMO tools and technologies for effective ticket management and operational support.
8. Excellent analytical and problem-solving skills to conduct root cause analysis and drive continuous improvement.
9. Familiarity with customer service best practices and a commitment to delivering an exceptional customer experience.
10. Involve in customer financial deliverables & operational hygiene including onboarding & Offboarding, Life cycle management of Projects/Customer.
11. Enabling Internal and external financial audits conducted on the module including historical cases.
Skill Requirements
1. Strong understanding of project management principles and methodologies in a support context.
2. Proficiency in DMO tools and technologies for effective ticket management and operational support.
3. Excellent analytical and problem-solving skills to conduct root cause analysis and drive continuous improvement.
4. Familiarity with customer service best practices and a commitment to delivering an exceptional customer experience.
5. Resource Management System to perform allocation & Delimitation of resources.
6. Recruitment Requisition tools & Process.
7. Proficiency Required in Procurement process such as Lifecycle management of a Project, Customer Onboarding & Offboarding, Billing management Systems & process, Customer service best practices and commitment to exceptional delivery.
8. Basic is needed in MIS reporting, Audit & quality management, Stakeholder & SLA Management.
9. Understand the contracting terminology for Field Services in the IT Infra domain.

Other Requirements
1. Optional But Valuable Certifications: Project Management Professional (Pmp), Itil Foundation, Or Similar.
2. MS Office knowledge
3. Excellent Communication Skill & Analytical skills
4. Understanding of current IT Project Methodologies
5. Supply Chain management function for an IT Infrastructure services Provider Company
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Refine Your Search

resources administrator jobs in hinjewadi pune maharashtra

Administrator - Program & Project Management

Senior Administrator - Thycotic Privilege Manager, Azure Active Directory

Associate Data & Ops Engineer

Sr Middleware Engineer

Office Administrator

Data Modeller

Application Support Engineer

Senior GCP Cloud Infrastructure Engineer – L3

Senior ServiceNow Technical Consultant

Senior Data Engineer (Hybrid Work Model)

Systems Engineer NextGen Infrastructure

OCI Administrator (Individual Contributor)

Senior Salesforce NFT Tester

Tech Lead

Technical Expert - Design and Validation Solutions

Regular Java Developer

Software Engineer I - DaWinci (Hybrid Work Model)

Engineering Manager-NetSuite

Senior Data Engineer (Hybrid Work Model)

Technical Expert (AI Transformation) - Hybrid Work Schedule

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