Chennai Tamil Nadu Senior quality analyst engineer Jobs – 138 Open Jobs Today

Senior Administrator - ServiceNow, IT Service Management
HCLTech —Chennai, Tamil Nadu
- Analysis skills
- Communication skills
1d
QA - Selenium Java
Virtusa —Chennai, Tamil Nadu
- Oracle
- Java
- APIs
1d
Senior .NET Developer
WPP —Chennai, Tamil Nadu
- Hybrid work
- Azure
- Computer Science
- DevOps
Lead Data Engineer – GCP | Dataflow | Java | BigQuery
Rytsense Technologies —Chennai, Tamil Nadu
- Full-time
- Computer Science
- Java
- Master's degree
Quick apply
8d
Solution Architect
Ciklum —Chennai, Tamil Nadu
- Full-time
- Computer science
- Azure
- English
- Health insurance
Java Developer (with ClickHouse Database exp)
Luxoft —Chennai, Tamil Nadu
- Azure
- DevOps
- English
7d
WoW - Software Engineer
National Westminster Bank PLC —Chennai, Tamil Nadu
- Full-time
- Java
- AWS
- Continuous improvement
6d
Senior Java React Developer
Citi —Chennai, Tamil Nadu
- Full-time
- Azure
- Oracle
- Computer Science
Java Technical Project Manager
BNP Paribas —Chennai, Tamil Nadu
- Full-time
- Oracle
- DevOps
- Java
Java API Developer
Citi —Chennai, Tamil Nadu
- Full-time
- Oracle
- Java
- SQL
14d
Senior Java Backend Developer
Citi —Chennai, Tamil Nadu
- Full-time
- DevOps
- Java
- Analysis skills
Consulting-C&M-Digital Foundry-CCaaS Implementation Manager-Manager/Executive Manager
Deloitte —Chennai, Tamil Nadu
- Azure
- Computer Science
- PMP
4h

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Senior Administrator - ServiceNow, IT Service Management

HCLTech -
Chennai, Tamil Nadu

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Job details

1 day ago

Qualifications

ITIL Certification
Incident management
IT service management
Analysis skills
ITIL
ServiceNow
Problem management
Root cause analysis
Communication skills

Full job description

Chennai, Tamil Nadu
Job Summary

The Tools & Automation Engineer plays a crucial role in enhancing operational efficiency through the development and maintenance of automation tools. This position focuses on asset management and ITIL processes, ensuring that all solutions align with organizational standards for quality and cost. The engineer will work collaboratively to deliver high-quality code and support existing projects while responding to client requests.

Key Responsibilities
1. Adhere To Quality Standards And Regulatory Requirements While Executing Servicenow Functional Consulting Tasks, Ensuring Compliance With Company Policies.
2. Provide Support For Complex Incidents By Performing Root Cause Analysis And Implementing Effective Solutions To Resolve Technical And Security Issues Within The Servicenow Platform.
3. Engage In Value-Adding Activities Such As Updating And Managing The Knowledge Base, Training New Team Members, And Coaching Analysts On Best Practices In Itil And Itsm Frameworks.
4. Resolve Complex Tickets Within Agreed Slas By Collaborating With Cross-Functional Support Teams, Ensuring Seamless Operations And Maintaining A Robust Security Posture.
5. Enhance Customer Experience And Csat By Focusing On First Call Resolution, Minimizing Rejected Resolutions And Reopened Cases, And Proactively Mitigating Security Threats.
Skill Requirements
1. Advanced Proficiency In Servicenow Functional Consulting With A Strong Understanding Of Itil And Itsm Principles.
2. In-Depth Knowledge Of Incident Management, Problem Management, And Service Request Processes Within Servicenow.
3. Excellent Analytical And Troubleshooting Skills, With The Ability To Perform Root Cause Analysis And Implement Effective Solutions.
4. Strong Communication And Interpersonal Skills For Effective Collaboration And Customer Interaction.

Other Requirements
1. Itil Foundation Certification Is Optional But Valuable.
2. Servicenow Certified System Administrator Certification Is Optional But Valuable
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senior quality analyst engineer jobs in chennai tamil nadu

Senior Administrator - ServiceNow, IT Service Management

QA - Selenium Java

Senior .NET Developer

Lead Data Engineer – GCP | Dataflow | Java | BigQuery

Solution Architect

Java Developer (with ClickHouse Database exp)

WoW - Software Engineer

Senior Java React Developer

Java Technical Project Manager

Java API Developer

Senior Java Backend Developer

Consulting-C&M-Digital Foundry-CCaaS Implementation Manager-Manager/Executive Manager

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