Maharashtra Client relations specialist Jobs – 133 Open Jobs Today

Network & Svcs Operation Specialist
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Management
- Computer networking
Marketing Platform Auto Specialist
Accenture —Mumbai, Maharashtra
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Customer Relation Executive (CRE)
Galaxy Auto Works —Mumbai, Maharashtra
- Sales
- Microsoft Office
- Master's degree
Data Architect - Data Engineering 4D
Genpact India Pvt. Ltd. —Pune, Maharashtra
- Full-time
- Hybrid work
- Azure
- Oracle
- Computer Science
Quick apply
Manager – Digital Media & Graphic Design
Marsh —Pune, Maharashtra
- Full-time
- Walk-in
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
Sr Engineer-Mechanical Water process
Black & Veatch Family of Companies —Vikhroli, Mumbai, Maharashtra
- Full-time
- Engineering
- English
- Bachelor's degree
- Health insurance
- Paid time off
Test Architect-VP
Barclays —Pune, Maharashtra
- APIs
- Communication skills
- Negotiation
1d
Assistant Project Manager - HSE - Mumbai
Turner & Townsend —Unknown, Maharashtra
- Full-time
- Microsoft Office
- Leadership
- Communication skills
Quick apply
Customer Care Executive – Referral Follow-ups – Mumbai
Fusion CX —Navi Mumbai, Maharashtra
- Customer service
- Communication skills
Sr. Analyst - BI, Reporting and Data Visualization 4B
Genpact India Pvt. Ltd. —Mumbai, Maharashtra
- Full-time
- Hybrid work
- Microsoft Access
- Computer Science
- English
Quick apply
5d
Construction Manager-E6-Civil-Construction Engineering
Tata consulting engineers —Pune, Maharashtra
- Engineering
- Master's degree
- Project management
19h
Assistant Vice President - Mergers & Acquisitions Advisory – Deal Value Realization
Genpact India Pvt. Ltd. —Mumbai, Maharashtra
- Full-time
- English
- Finance
- Master's degree
Quick apply
Principal Consultant, EPM PBCS
Genpact India Pvt. Ltd. —Pune, Maharashtra
- Full-time
- Azure
- Oracle
- Computer Science
Quick apply
Lead Associate -Regulatory Affairs'
Genpact India Pvt. Ltd. —Mumbai, Maharashtra
- Full-time
- English
- Master's degree
- Bachelor's degree
Quick apply
Assistant Manager
Genpact India Pvt. Ltd. —Mumbai, Maharashtra
- Full-time
- Oracle
- English
- Microsoft Office
Quick apply
Principal Consultant, SSIS
Genpact India Pvt. Ltd. —Pune, Maharashtra
- Full-time
- Hybrid work
- Azure
- Oracle
- Computer Science
Quick apply
Principal Consultant- Databricks
Genpact India Pvt. Ltd. —Pune, Maharashtra
- Full-time
- Azure
- Oracle
- Computer Science
Quick apply
Lead Data Engineer - Data Engineering 4C
Genpact India Pvt. Ltd. —Pune, Maharashtra
- Full-time
- Hybrid work
- Azure
- Oracle
- Computer Science
Quick apply
Sr. Developer - Enterprise Application Salesforce N 4B
Genpact India Pvt. Ltd. —Pune, Maharashtra
- Full-time
- Hybrid work
- Oracle
- Computer Science
- Salesforce
Quick apply
2d

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Network & Svcs Operation Specialist

Accenture -
Navi Mumbai, Maharashtra

Apply Now

Job details

Full-time

Qualifications

FTP
TCP
ITIL Certification
Management
CCNP
OSPF
LAN
CISSP
Technical support
Performance management
Ethernet
BGP
WAN
Computer networking
MPLS
ServiceNow
Problem management
SSH
TCP/IP
HTTPS
Juniper

Full job description

Skill required: Network Operations - Problem Management
Designation: Network & Svcs Operation Specialist
Qualifications:Any Graduation
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? To assist in the Assurance of technical services, solutions and support to the networks, infrastructure, applications, products and services supplied and operated by client Manage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation.
What are we looking for? • Excellent problems solving of moderate complexity and good knowledge on the OSI 7 Layers. • Maintaining stakeholder relationships and some experience in a specialist field of IP, Transmission, Cloud, Security etc. • Experience of first line maintenance and alarm monitoring for network devices such as Cisco, Juniper and Foundry devices. • Good Hands On Experience of technologies and protocols such as Ethernet, MPLS, ADSL, SDH, VoIP and layer 3 protocols such as TCP/IP, BGP, OSPF. • Good understanding of incident and jeopardy management to work with relevant teams during Major outages for restoration and provide updates to customers appropriately and regularly. • Exposure & Trained on Cisco CCNA Routing & Switching/Security, Juniper, ITIL Foundation as minimum standard as minimum. CISSP, CCNP is a plus. • At least 2-4 years’ experience working in Technical Support or network operations centre environment • Customer communication experience • People management experience, Lead a team of at least 10 team members administratively, performance management etc Basic Understanding of Network operations (WAN, LAN) Common Internet Protocols & Technologies; OSI Layers, HTTP, HTTPS, FTP, Telnet, SSH and NNTP - ADSL, IPVPN, Ethernet, SDH, IPL, VoIP, CUCDM, Internet, Cloud, Security, Contact Centre Solutions, SDWAN, Microsoft etc Additional Must have skill required IP & Transformation services Additional Good To Have Skill Required Service Now Soft skills required written & verbal comm.
Roles and Responsibilities: • Day to day handling of customer Emails and phone calls for fault reporting and inquiries • Contribute to Key Performance Indicators in relation to performance of the networks, infrastructure, applications, products and services supplied and operated by client • Under the general guidance and direction of more senior technical staff, deliver technical support in relation to a range of complex products and services, network and infrastructure elements • Work within a defined set of relevant product / network procedures, standards and practices • Deliver outcomes by implementing a course of action identified from a general range of solutions • 1st call Assist in providing technical support in the investigation and rectification of complex incidents • 1st call Assist in basic troubleshooting on technologies such as ADSL, Ethernet, IPVPN, VoIP • Manage the in-coming calls and create SNI tickets within committed Response times and SLA . • Timely provide updates to customers on all RFO cases within the committed SLA, low priority case is not being escalated • Daily updates reasons for ageing tickets and difficulties handling complex tickets • Please note that this role may require you to work in rotational shifts

Any Graduation

Apply Now

Refine Your Search

client relations specialist jobs in maharashtra

Network & Svcs Operation Specialist

Marketing Platform Auto Specialist

Customer Relation Executive (CRE)

Data Architect - Data Engineering 4D

Manager – Digital Media & Graphic Design

Sr Engineer-Mechanical Water process

Test Architect-VP

Assistant Project Manager - HSE - Mumbai

Customer Care Executive – Referral Follow-ups – Mumbai

Sr. Analyst - BI, Reporting and Data Visualization 4B

Construction Manager-E6-Civil-Construction Engineering

Assistant Vice President - Mergers & Acquisitions Advisory – Deal Value Realization

Principal Consultant, EPM PBCS

Lead Associate -Regulatory Affairs'

Assistant Manager

Principal Consultant, SSIS

Principal Consultant- Databricks

Lead Data Engineer - Data Engineering 4C

Sr. Developer - Enterprise Application Salesforce N 4B

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